MGI Direct Reviews 167

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and extensive knowledge. Many highlight the excellent service received, noting that advisors go above and beyond to support them throughout various processes, providing clear explanations and prompt responses. Reviewers frequently commend the customer service for its efficiency, personalized approach, and consistent updates, making complex situations feel seamless and stress-free. People appreciate the dedication of the team in securing favorable outcomes and providing valuable advice.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness, professionalism, and... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and professional... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service was excellent Aled Wiltshire was friendly, approachable, very helpful and went above and beyond what was asked of him. Also he would answer messages very promptly no matter what day or tim... See more

Rated 5 out of 5 stars

Previous member of MGI direct sorted a new mortgage out for myself through a difficult time for me in 2020.She was amazing unfortunately she passed away this year , however the person I now dealt wit... See more

Rated 5 out of 5 stars

Aled was very helpful. He supported me throughout my journey. He went to that extra mile to show me how to get the right supporting documents for my application. He responded to me anytime I needed he... See more

Rated 5 out of 5 stars

MGI Direct Ltd, was referred to us and we are very grateful for the reference. The entire remortgaging experience was very seamless and each step was explained to us before we went ahead. To be spe... See more


Company details

  1. Mortgage Broker

Written by the company

Providing expert Mortgage & Insurance advice for everyone from first time buyers to experienced buy to let landlords. We have access to a comprehensive range of mortgage lenders and can explain the benefits and pitfalls of each of the thousands of products available, making for an easier life for you. Our business partners, our experience and our determination to gain a suitable Mortgage offer make it ALL happen, from initial conversation to money in the bank on mortgage completion.


Contact info

4.9

Excellent

TrustScore 5 out of 5

167 reviews

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Rated 5 out of 5 stars

Outstanding Mortgage Financial Advisor

I can't recommend Aled from MGI Direct highly enough. His extensive knowledge of the mortgage market is immediately clear, but what truly sets him apart is how much more he offers beyond just recommending financial products. Aled actively manages the entire mortgage process from start to finish, liaising directly with lenders and pushing things forward until you receive your offer.

What really impressed me is how well he understands the full property-buying journey — not just the finance side. On one property, he gave me crucial advice that my solicitor should have provided, ultimately saving me tens of thousands of pounds. His insight and proactive approach made all the difference.

If you're buying a property and need sound, expert financial advice, look no further. There is no one better than Aled.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Aled Wiltshire was very professional when helping us remortgage. He kept us updated and was at the end of the line all the way through the process. Aled was very patient and answered any questions we had immediately.
We would 100% recommend his service. Thank you Aled

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

After years of not being able to get…

After years of not being able to get the service that I needed , I was put in touch with Aled Wiltshire . I found Aled to be professional , knowledgeable , always available , and above all able to get me the package that suited my needs . I cannot recommend Aled enough, I will most definitely be using Aled for my future projects .

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

I couldn’t have done anything without…

I couldn’t have done anything without Anastasia. She did all the work, answered all the questions, made my life easy & stress free in what is meant to be a stressful time. 100% would use again and have advised family members as well.

May 1, 2025
Rated 5 out of 5 stars

As always a professional and super service

As always a professional and super service. Phil goes above and beyond for his clients and is always available at the end of the phone, even the twice I’ve called him on holiday without knowing! Sorry Phil.
I would never use any other service, everything is covered under one roof.
Highly recommended.

April 29, 2025
Rated 5 out of 5 stars

Fantastic experience

Easy to get hold of, explained the whole process a from start to finish, didn't have to worry as had faith everything would be taken care off of, and it was. 100% recommend

April 17, 2025
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish
Our advisor Huw worked with us from the beginning and took steps to ensure we had the right product from a good company. no false promises only facts and guidance. both other companys who were part of the process were equally good.
I do not hesitate in thanking and recommending them.

March 12, 2025
Rated 5 out of 5 stars

Aled was exceptionally helpful

Aled was exceptionally helpful. He provided an excellent service, and was available at all times of the day. He is a highly committed individual who supported us through this process and used a curious, professional and friendly approach when helping us. We did not only receive an excellent service but learnt a lot from him. Thank you and we look forward to working with you in the near future.

March 18, 2025
Unprompted review

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