MGI Direct Reviews 167

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and extensive knowledge. Many highlight the excellent service received, noting that advisors go above and beyond to support them throughout various processes, providing clear explanations and prompt responses. Reviewers frequently commend the customer service for its efficiency, personalized approach, and consistent updates, making complex situations feel seamless and stress-free. People appreciate the dedication of the team in securing favorable outcomes and providing valuable advice.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness, professionalism, and... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and professional... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service was excellent Aled Wiltshire was friendly, approachable, very helpful and went above and beyond what was asked of him. Also he would answer messages very promptly no matter what day or tim... See more

Rated 5 out of 5 stars

Previous member of MGI direct sorted a new mortgage out for myself through a difficult time for me in 2020.She was amazing unfortunately she passed away this year , however the person I now dealt wit... See more

Rated 5 out of 5 stars

Aled was very helpful. He supported me throughout my journey. He went to that extra mile to show me how to get the right supporting documents for my application. He responded to me anytime I needed he... See more

Rated 5 out of 5 stars

MGI Direct Ltd, was referred to us and we are very grateful for the reference. The entire remortgaging experience was very seamless and each step was explained to us before we went ahead. To be spe... See more


Company details

  1. Mortgage Broker

Written by the company

Providing expert Mortgage & Insurance advice for everyone from first time buyers to experienced buy to let landlords. We have access to a comprehensive range of mortgage lenders and can explain the benefits and pitfalls of each of the thousands of products available, making for an easier life for you. Our business partners, our experience and our determination to gain a suitable Mortgage offer make it ALL happen, from initial conversation to money in the bank on mortgage completion.


Contact info

4.9

Excellent

TrustScore 5 out of 5

167 reviews

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Rated 5 out of 5 stars

Great Service and Customer Service Highly recommended

We used Richard to our house purchase, he was absolutely fantastic, we didn't had a straight forward purchase and Richard come with a solution that able us to purchase the house we were tenanted. Up until the day of exchange he monitored the mortgages and we got cheaper rates at the last minute thanks to his vigilant and knowledge. Cant thank him enough. Definitely will call Richard for any future property deals.

October 18, 2024
Rated 5 out of 5 stars

Aled was fantastic

Aled was fantastic, very knowledgable and kept us updated throughout the process.
I would highly recommend him, he was a pleasure to deal with

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Huw was a fantastic help for our mortgage advice, always at the end of the phone keeping us informed and dealing with our queries.

September 30, 2024
Rated 5 out of 5 stars

Excellent

Joanne Goodison was an absolute delight to work with. She provided exceptional support at every stage, always available to answer my questions with professionalism and reassurance. As a first-time buyer, I couldn't have wished for a better mortgage advisor. Thank you so much, Jo!

September 26, 2024
Rated 5 out of 5 stars

Fantastic service I have been using…

Fantastic service I have been using Aled Wiltshire for years, always very happy to help and gets me what I need. He always makes the process easy to understand and straight forward. I will definitely be using them again and would have no hesitation to recommend them.

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with this…

I had a fantastic experience with this mortgage advisor. They were knowledgeable, attentive, and made the entire process smooth and stress-free. They found me a great rate and provided clear guidance every step of the way. I highly recommend their service for anyone looking for expert advice and personalized support!

September 20, 2024
Rated 5 out of 5 stars

1st time Morgage

“Joanne at MGI was very helpful and organised through the whole process. Took the house key within 1month from Morgage application and Made everything so much easier for me!

September 26, 2024
Rated 5 out of 5 stars

Great service as always

As always Caroline found us a mortgage to suit our needs and did all of the sorting and chasing for us to take away all the stress!

September 12, 2024
Rated 5 out of 5 stars

Aled Wiltshire - mortgage magician

Aled Wiltshire has supported me through my mortgage journey for some years now and has been fantastic every step of the way. Aled is easy to talk to and non judgemental when it comes to having to talk about debts and managing budgets. Aled has given me confidence in our future plan and I feel I can get what we need to be with my mortgage with Aleds continued support.

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Aled

Absolutely fantastic, thank you so much Aled! From my very first message to the last one I knew I was in safe hands, with it being my first property purchase, not really knowing anything he turned what probably is a stressful time in to a breeze, no question I asked was to much and I feel he went over and above to make it all a smooth time for me. I really can’t thank him enough and I highly recommend him to everyone.

August 29, 2024

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