MGI Direct Reviews 167

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and extensive knowledge. Many highlight the excellent service received, noting that advisors go above and beyond to support them throughout various processes, providing clear explanations and prompt responses. Reviewers frequently commend the customer service for its efficiency, personalized approach, and consistent updates, making complex situations feel seamless and stress-free. People appreciate the dedication of the team in securing favorable outcomes and providing valuable advice.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness, professionalism, and... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and professional... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service was excellent Aled Wiltshire was friendly, approachable, very helpful and went above and beyond what was asked of him. Also he would answer messages very promptly no matter what day or tim... See more

Rated 5 out of 5 stars

Previous member of MGI direct sorted a new mortgage out for myself through a difficult time for me in 2020.She was amazing unfortunately she passed away this year , however the person I now dealt wit... See more

Rated 5 out of 5 stars

Aled was very helpful. He supported me throughout my journey. He went to that extra mile to show me how to get the right supporting documents for my application. He responded to me anytime I needed he... See more

Rated 5 out of 5 stars

MGI Direct Ltd, was referred to us and we are very grateful for the reference. The entire remortgaging experience was very seamless and each step was explained to us before we went ahead. To be spe... See more


Company details

  1. Mortgage Broker

Written by the company

Providing expert Mortgage & Insurance advice for everyone from first time buyers to experienced buy to let landlords. We have access to a comprehensive range of mortgage lenders and can explain the benefits and pitfalls of each of the thousands of products available, making for an easier life for you. Our business partners, our experience and our determination to gain a suitable Mortgage offer make it ALL happen, from initial conversation to money in the bank on mortgage completion.


Contact info

4.9

Excellent

TrustScore 5 out of 5

167 reviews

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Rated 5 out of 5 stars

Excellent

Excellent, our advisor has been brilliant the last couple of times and makes it a much easier process, couldn’t recommend enough.

August 9, 2024
Rated 5 out of 5 stars

Excellent service and communication

Patrick could not have been more helpful through the whole process. His communication was fantastic, we never had to chase him for any information and we were kept updated with any news. We are looking forward to working again with Patrick when the time comes.

August 2, 2024
Rated 5 out of 5 stars

Richard cotter is outstanding with his…

Richard cotter is outstanding with his knowledge and advice and tireless in his efforts to get the right mortgage for you. After being turned down by two high street lenders, for two different reasons, Richard found us the perfect mortgage and we completed within 7 weeks. I would 100% recommend MGI DIRECT. He won’t let you down.

August 2, 2024
Rated 5 out of 5 stars

Fantastic service by Leighton and the…

Fantastic service by Leighton and the team in helping me sort my remortgage. Nothing was too much trouble and he was always there when we needed him for advice and to chase things up for us. Thank you again for all your help.

July 31, 2024
Rated 5 out of 5 stars

Excellent service from Patrick

Excellent service from Patrick.
He went above and beyond to help us secure our mortgage to be able to finally buy our first home!

It wasn't the easiest of applications due to no fault of Patrick but he managed to sort everything out stress free!

Patrick was very flexible and quick to reply with any of our queries or concerns.

Always happy to help in any way possible.
The whole process was stress free for from our point of view.
Patrick would ensure that we understood everything down to the nitty gritty details. There wad no surprise costs or information we were unsure of and if we were unsure of anything Patrick would explain to ensure we understood.

Thank you Patrick for being able to allow us to finally have our own home!

May 21, 2024

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