Midland Eye Reviews 

330
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, friendly, and caring staff who go out of their way to put patients at ease and provide excellent service from start to finish. Many highlight the quick, painless, and efficient procedures, such as cataract surgery, which result in significantly improved vision and a better quality of life. The entire team, including surgeons, optometrists, and support staff, are commended for their expertise, clear explanations, and reassuring approach, making the whole process smooth and stress-free. Reviewers also appreciate the thorough aftercare and the personalized attention received, with many feeling well-informed and respected throughout their treatment journey. However, some people were dissatisfied with the post-treatment scheduling, mentioning limited time slots that did not suit their convenience and perceived arguments from staff.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Service

Customers consistently note positive experiences with service, describing it as professional, friendly, and... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting the professionalism... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the compassionate, empathetic, and... See more

Product

Clients share positive opinions on the product, with many experiencing dramatic and life-changing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a wonderful friendly and professional company. All of the staff are fabulously pleasant and couldn't be more helpful and thoughtful. The appointments I've so far have been informative and en... See more

Rated 5 out of 5 stars

I cannot thank the team at Midland Eye enough for my recent cataract surgery. I was quite nervous prior to the procedure but the entire team and Mr Barua were reassuring and walked me through every s... See more

Rated 5 out of 5 stars

As always Midland Eye provide excellent service from start to finish, with there friendly but professional staff with you there every step of the way, from receiving you appointment till your final ch... See more

Rated 5 out of 5 stars

My wife was slightly nervous at first but the team put her at ease. They worked quickly and efficiently to remove her cataract. Afterwards one of the nurses explained the aftercare arrangements and ga... See more


Company details

  1. Ophthalmology Clinic
  2. Eye Care Center

Written by the company

Welcome to Midland Eye. Midland Eye is a private ambulatory surgery centre established by a group of teaching hospital consultant eye surgeons providing specialist eye care and surgery in a dedicated facility. We are modern eye treatment pioneers with specialist consultants for the diagnosis & treatment of all eye conditions. Our world class team based in Solihull offers one year of complimentary after care. We also provide 0% finance options to suit individual needs. Midland Eye does not make claims or guarantees regarding the outcome of any consultation, procedure, or treatment.  Clinical results can vary depending on individual patient factors, medical history, and response to treatment. While we strive to provide the highest standard of care, all medical procedures carry potential risks and uncertainties.  Any patient testimonials presented are for informational purposes only and should not be interpreted as a guarantee of specific results.


Contact info

4.9

Excellent

TrustScore 5 out of 5

330 reviews

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4.9

All reviews

(330)

110 reviews in the last 12 months

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Rated 5 out of 5 stars

Eye experts

All the staff at midland eye are very professional from reception staff to jenny who looked after me to prof. Sunil sharh my consultant who has performed two corneal grafts over the last few years. Your eyes are important, i wouldn't go anywhere else

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Faultless Experience.

Faultless Experience.

All round fantastic service from the initial phone conversations through to the consultation with the Orthoptists and subsequent follow up. Would recommend in a heartbeat.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

I had a vitrecomy procedure done in…

I had a vitrecomy procedure done in both my eyes as well as cataracts over a 5 month period.
I had worked myself up into a bit of a state before the first one. All the staff were faultless, kind, encouraging and wonderful, Carmen in particular was outstanding and I think she felt my distress more than I did.
The results from the first operation were better than I could have imagined, prompting me to put Carmen through it all over again.
I’m in my 70’s and have been wearing glasses all the time for most of my life, unbelievably I don’t anymore ( I do need a pair of reeders to see small print in poor light … but that’s all).. it wasn’t cheap but then what price do you put on your eyes?
Finally a very special thank you to the incredible skill, patience and kindness of Mr Park ..

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Very Inpressive Care From Midland Eye Clinic

Having completed the whole process for cataract surgery in both eyes, I can now fully praise: Jen for Clinical liaison, Nurse Donna, surgeons, Mr Barua, Mr Ting and Professor Shah, along with optometrist Zac for their skills, care and professionalism. Thank you all for your expertise, thoroughness and time. I now have good, clear eyesight and really appreciate the work Midlands Eye have provided.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

I had a corneal graft on the 9th…

I had a corneal graft on the 9th November 2025. Mr Barua performed the operation. He had already talked me through the procedure but I was still nervous. I need not have worried as everyone involved from my appointment to the operation and afterwards were fantastic and very caring.
I can’t thank Mr Barua enough for his operating expertise and to Kate Gerrard his secretary for all her help in filling in forms and patiently answering all my questions.
I cannot recommend too highly the Midland Eye Clinic.

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Corneal transplant and cataract surgery

In April 2025 I had a corneal transplant. This involved inserting the inner layer from a donated cornea into my right eye to replace my cornea cells which were vanishing. This is an extremely difficult operation and was carried out with great skill by Mr Barua, who at the same time dealt with my cataract. The improvement in my sight has been remarkable. In August 2025 in my left eye Me Barua performed a cataract operation while preserving the deterioration cornea in that eye, also a difficult procedure. Again the improvement in my sight has been excellent and I am now able to drive again. The care and aftercare has been exemplary. Midland Eye is both very professional and very friendly and caring.

April 13, 2025
Unprompted review
Rated 5 out of 5 stars

Super service and fabulous staff

My daughter has been a patient with Mr Barua for a couple of years and it's fair to say he has been fantastic in helping her manage her complex eye conditions. We had tried everything via the NHS but were fighting a constant battle and nobody seemed to be able to help her. Mr Barua has been kind and understanding and always happy to answer all her questions and reassure her when things aren't going so well. He has helped her to reach a place where she can have a "normal" life. Special mention to Kate who always helps when we need an urgent appointment with Mr Barua. The optometrists Herj and Mo are always ready with a listening ear and the support staff are always welcoming.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

A pleasant experience.

Everything about the appointment was excellent. I was seen on time, everyone was very professional and pleasant and informed me what was happening at each step of my appointment. Nothing was rushed and I didn't feel a nuisance for asking too many questions. It was a pleasure to attend.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

My cataract operation.

My cataract operation.
I was very happy with all the staff who looked after me. My consultant made me feel at ease and kept me informed during the procedure. I found my vision in the operated eye to be normal the morning after the surgery. I am delighted with the outcome.

October 16, 2025
Unprompted review
Rated 3 out of 5 stars

Go elsewhere

The initial treatment was fine, the post treatment was appalling, only offered one time slot to suit the clinic, at rush hour on the m42, the staff argued relentlessly, despite this being a so called personal appointment, not really value for money! You may as well wait for the NHS

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

It’s made such a difference

It’s made such a difference. After an eyesight check up I was told I had cataracts. As I driver I decided to go ahead. Feeling nervous my appointment arrived, I had an idea what would happen but honestly it was painless. Everyone at Midland Eye were friendly and professional. I really didn’t realise how my eyesight had changed but having the first eye op everything is so much clearer. I can’t wait to get the other eye done now, I honestly would recommend Midland Eye.

October 2, 2025
Unprompted review

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