Milacantes Reviews 180

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Order never arrived and doesn't take responsibility for it a refund "was impossible due to the order said it was delivered when i clearly never recived it" then proceeds to wanting to give me a vouche... See more

Company replied

Rated 5 out of 5 stars

I ordered the bracelet “DIXIE | Love Promise” and I really love it!🥰 It is a product of high quality: clean and shiny, no scratches or flaws. Except for slow delivery times (also caused by the pan... See more

Company replied

Rated 3 out of 5 stars

* Updated review 12 May 2026 * Finally received a working locket. It took some time but the company did take care of it. It was not a very fun experience at first but ultimately they did send a fu... See more

Company replied

Rated 5 out of 5 stars

Absolutely beautiful jewelry! Amazing prices, could not be any happier with my purchase! The most beautiful bracelet fits lovely, so happy with it, would highly recommend it! Everything arrived safely... See more

Company details

  1. Jewelry Store

Written by the company

More than just a jewellery


Contact info

3.1

Average

TrustScore 3 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service! Gorgeous gift idea for new mum 🤍
I get lots of compliments! Its my favourite jewellery to wear

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

Love IT!!

The product os just beautiful ⭐🤍🤍 Their style is distinct, delicate and minimalistic - just the way I love it.

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

I love it

great product quality! the bracelet is beautiful, unique and the shipping very fast. I recommend it very much! A great souvenir ❤️

June 29, 2022
Unprompted review
Rated 5 out of 5 stars

I love Milacantes

I madly love the jewels of Milacantes,
I have personalized them with the names of the important people in my life and I always wear them.
The quality is excellent,
they are perfect like the first day I wore them.
Absolutely to give yourself and give away.

June 16, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect

I had the pleasure to collaborate with Milacantes and I am in love with what they sent me! The bracelet is so well done and unique, I highly recommend this brand!

May 3, 2022
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of collaborating…

I had the pleasure of collaborating with this company, they were very kind and helpful. The products are very interesting and well done. Great impression

April 4, 2022
Unprompted review
Milacantes logo

Reply from Milacantes

Thank you, Matilde! ⭐

Rated 5 out of 5 stars

I love it it’s amazing

I love it it’s amazing
I really love the bracelet ♥️♥️♥️

March 28, 2022
Unprompted review
Milacantes logo

Reply from Milacantes

Thank you so much, Muna, for the lovely feedback, this really means a lot to us 💛

Rated 5 out of 5 stars

Amazing product

The bracelet is beautiful...it's even better live that on the site...the after sales support is amazing and very helpful...definitely gonna buy again...
Wish you the best of luck

March 14, 2022
Unprompted review
Milacantes logo

Reply from Milacantes

Hi Huguinho, Thank you so much for leaving this review! It means a lot to us :) I will definetely pass your good words to our support team ✨

Rated 5 out of 5 stars

Great Product

Great Product! Even Better service.

i ordered a Lima Luxe my baby + love promise for my wife's birthday and it arrived in plenty of time. i emailed to check when it would arrive and got a quick and speedy response.

March 14, 2022
Unprompted review
Milacantes logo

Reply from Milacantes

Thank you so much for your review, this means a lot to us ❤️
Thank you for your trust in us and our products and we would be happy to welcome you further in our shop! ✨

Rated 5 out of 5 stars

Perfection💗

Perfect products and lovely owner! Mila Cantes thank you for the most beautiful bracelet! 💗🍀

February 1, 2022
Unprompted review
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Reply from Milacantes

Dear Katarina, thank you so much for leaving this review! We are pleased to know how happy you are with your purchase 💗

Rated 5 out of 5 stars

Stunning jewellery

Saw Milacantes on an Instagram advert and decided to order the LIMA LUXE bracelet in silver. It came so quick and it is absolutely beautiful, just like it looked in the pictures.. The bracelet is so shiny and looks stunning on. I will definitely be ordering again. ❤

January 26, 2022
Unprompted review
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Reply from Milacantes

Hi Melissa, we are so grateful for your review - thanks for taking the time to write this feedback. This really means a lot to us! We hope to see you again soon ✨

Rated 5 out of 5 stars

Supreme service!

Milacantes has done an awesome job not only in the purchased product but also in the way they've supported me!
I've had to move from the previous settled address and Laura from the support team has helped me with the whole procedure of arranging the new shipping (free of new charges) to my new address.
My wife was super happy when she received the bracelet, and that's all thanks to an amazing job done from the manufacturing department to the shipping and support team. I will advise them, they are all amazing!
Definitely will remain as a happy client with them for all my future recurrences 😍

January 18, 2022
Unprompted review
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Reply from Milacantes

Hi Dritan, I will make sure to pass your good words to Laura! We are so happy to have customers like you ✨ Sending a lot of love and we'll wait for you in the future 💛

Rated 5 out of 5 stars

Great product and customer service

What an amazing company.

First, I bought a bracelet for my spouse. I had a discount code. When I received the invoice, it seemed the discount code hadn’t applied. I contacted the company and they made the correction very swiftly.
Second, the product is just beautiful. The engraving is just like the images you see, so delicate. My spouse loved his gift.
All in all, amazing customer service and outstanding product! My spouse liked it so much he went on the website and ordered something else!

January 14, 2022
Unprompted review
Milacantes logo

Reply from Milacantes

Hi Karla, thank you so much for your review! We are glad that our customer support was helpful and we are over the moon that you and your spouse loved the product as we do 😍

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