Milacantes Reviews 180

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Order never arrived and doesn't take responsibility for it a refund "was impossible due to the order said it was delivered when i clearly never recived it" then proceeds to wanting to give me a vouche... See more

Company replied

Rated 5 out of 5 stars

I ordered the bracelet “DIXIE | Love Promise” and I really love it!🥰 It is a product of high quality: clean and shiny, no scratches or flaws. Except for slow delivery times (also caused by the pan... See more

Company replied

Rated 3 out of 5 stars

* Updated review 12 May 2026 * Finally received a working locket. It took some time but the company did take care of it. It was not a very fun experience at first but ultimately they did send a fu... See more

Company replied

Rated 5 out of 5 stars

Absolutely beautiful jewelry! Amazing prices, could not be any happier with my purchase! The most beautiful bracelet fits lovely, so happy with it, would highly recommend it! Everything arrived safely... See more

Company details

  1. Jewelry Store

Written by the company

More than just a jewellery


Contact info

3.1

Average

TrustScore 3 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

company with a great mentality

I would like to say a few words because in addition to a great company that takes care of every detail of their collections, they are really very kind to listen to every need and not only but really listen with the heart in hand to every request and also the unpleasant misadventures of their customers !!!

September 13, 2021
Unprompted review
Milacantes logo

Reply from Milacantes

Dear Mario, it's truly a pleasure to hear that you were satisfied with our products and our service provided. We are truly over the moon by your feedback, thank you so much for sharing your experience with us! ❤️

Rated 5 out of 5 stars

the bracelet was highly appreciated by…

the bracelet was highly appreciated by my wife. the problem was the shipment because it was lost. luckily there is an excellent customer service that immediately made me a new bracelet. a big thank you to Laura from customer service who followed me very professionally

September 4, 2021
Unprompted review
Milacantes logo

Reply from Milacantes

Thank you so much Emilio for your review and the time you took to write it.
We are very happy that your wife liked your gift. We will make sure to forward your thankfulness to Laura ❤️
Thank you for your trust in us and our products and we would be happy to welcome you further in our shop! ✨

Rated 5 out of 5 stars

My experience was great

My experience was great, the bracelets are beautiful as in the photos, I first bought them for my husband and I used “free shipping” it took about 4 weeks as it says on their website. the second purchase I paid for the "fast shipping" I left the note that I had a date to travel, they were very attentive, and my bracelets arrived in 2 business days. I’m so happy.

August 13, 2021
Unprompted review
Milacantes logo

Reply from Milacantes

Thank you so much Suelen for taking the time to leave us this amazing review. We count ourselves lucky to have customers like you ✨

Rated 5 out of 5 stars

Excellent service support

Good service support, I just expected a little bit more quality but this is nice. They are trustworthy, I and my wife really like the product.

July 31, 2021
Unprompted review
Milacantes logo

Reply from Milacantes

Hi Mehmet, thanks for your review! If you will ever have any questions or problems, do not hesitate to contact us ⭐

Rated 5 out of 5 stars

Lovely handmade products

Lovely handmade products. I purchased two bracelets for our anniversary and was very pleased with the way it was packaged and its quality. Thank you!

July 20, 2021
Unprompted review
Rated 5 out of 5 stars

Prompt service

Prompt service, beautiful quality, beautiful gift fabulous packaging
Love it and will definitely recommend it!

July 18, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, I ordered one for myself, and it was so beautiful that the next day I ordered one for my mother too

July 10, 2021
Unprompted review
Rated 5 out of 5 stars

Love it!!

I saw the add on Facebook and even though I didn't know this producer, I liked the idea and gave it a try. Went on the website, added all my choices and did a fast and secure payment. They sent me an email with the tracking number so I could verify where it was. It took a couple if weeks to arrive (I live in Rome, Italy) but it's really worth the wait!! The bracelet came in a nice silky bag, the a discount voucher for future purchases and instructions on how to shorten the bracelet - if needed - to fit my wrist. I did have to cut a piece of it so now it fits perfectly. It's made out of leather and stainless steel and it feels pretty good quality. Overall I'm very happy with the product but also their services, they were fast on responding to my questions prior to ordering and even after I ordered I sent them a message and they responded in a matter of minutes. Great job, will spread the word and will surely buy from them again!

May 28, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Ordered one day and Mila Cantes team produced and shipped it within 24 hours. I am very impressed, cannot express how happy I am!!! The bracelet is amazing too. So shiny and perfect. It was a beautiful gift for my friend who just given birth :)

May 17, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic as always!

Absolutely beautiful jewelry! Amazing prices, could not be any happier with my purchase! The most beautiful bracelet fits lovely, so happy with it, would highly recommend it! Everything arrived safely each time. Will look forward to my next purchase.

April 26, 2021
Unprompted review
Rated 5 out of 5 stars

Over the moon

Amazing product in high quality - worth the money. It was a gift for my daughter and she was over the moon about her bracelet. This purchase fulfilled my expectations and I will definitely buy from them again and recommend to everyone.

April 14, 2021
Unprompted review
Rated 5 out of 5 stars

Exellent company!

Awesome experience to buy from this e-shop.
Fantastic products both in quality and presentation. Jewellery looks very luxurious, I'm in love with it! Always reasonable prices and speedy delivery!
Fantastic customer service, very understanding and personal.
Mila Cantes is always a first choice for me for gifts.

March 5, 2021
Unprompted review
Show reviews in all languages. (180 reviews)

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