Order never arrived and doesn't take responsibility for it a refund "was impossible due to the order said it was delivered when i clearly never recived it" then proceeds to wanting to give me a vouche... See more
Company replied
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Order never arrived and doesn't take responsibility for it a refund "was impossible due to the order said it was delivered when i clearly never recived it" then proceeds to wanting to give me a vouche... See more
Company replied
I ordered the bracelet “DIXIE | Love Promise” and I really love it!🥰 It is a product of high quality: clean and shiny, no scratches or flaws. Except for slow delivery times (also caused by the pan... See more
Company replied
* Updated review 12 May 2026 * Finally received a working locket. It took some time but the company did take care of it. It was not a very fun experience at first but ultimately they did send a fu... See more
Company replied
Absolutely beautiful jewelry! Amazing prices, could not be any happier with my purchase! The most beautiful bracelet fits lovely, so happy with it, would highly recommend it! Everything arrived safely... See more
More than just a jewellery
Lithuania
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would like to say a few words because in addition to a great company that takes care of every detail of their collections, they are really very kind to listen to every need and not only but really listen with the heart in hand to every request and also the unpleasant misadventures of their customers !!!

Reply from Milacantes
the bracelet was highly appreciated by my wife. the problem was the shipment because it was lost. luckily there is an excellent customer service that immediately made me a new bracelet. a big thank you to Laura from customer service who followed me very professionally

Reply from Milacantes
My experience was great, the bracelets are beautiful as in the photos, I first bought them for my husband and I used “free shipping” it took about 4 weeks as it says on their website. the second purchase I paid for the "fast shipping" I left the note that I had a date to travel, they were very attentive, and my bracelets arrived in 2 business days. I’m so happy.

Reply from Milacantes
Good service support, I just expected a little bit more quality but this is nice. They are trustworthy, I and my wife really like the product.

Reply from Milacantes
Purchased their product recently. Delivery time was accurate and everything was as expected.
Lovely handmade products. I purchased two bracelets for our anniversary and was very pleased with the way it was packaged and its quality. Thank you!
Prompt service, beautiful quality, beautiful gift fabulous packaging
Love it and will definitely recommend it!
My friend loved it and was very touched. :)
I will definitely be ordering again from this company!
Excellent, I ordered one for myself, and it was so beautiful that the next day I ordered one for my mother too
I saw the add on Facebook and even though I didn't know this producer, I liked the idea and gave it a try. Went on the website, added all my choices and did a fast and secure payment. They sent me an email with the tracking number so I could verify where it was. It took a couple if weeks to arrive (I live in Rome, Italy) but it's really worth the wait!! The bracelet came in a nice silky bag, the a discount voucher for future purchases and instructions on how to shorten the bracelet - if needed - to fit my wrist. I did have to cut a piece of it so now it fits perfectly. It's made out of leather and stainless steel and it feels pretty good quality. Overall I'm very happy with the product but also their services, they were fast on responding to my questions prior to ordering and even after I ordered I sent them a message and they responded in a matter of minutes. Great job, will spread the word and will surely buy from them again!
Fantastic service! Ordered one day and Mila Cantes team produced and shipped it within 24 hours. I am very impressed, cannot express how happy I am!!! The bracelet is amazing too. So shiny and perfect. It was a beautiful gift for my friend who just given birth :)
Absolutely beautiful jewelry! Amazing prices, could not be any happier with my purchase! The most beautiful bracelet fits lovely, so happy with it, would highly recommend it! Everything arrived safely each time. Will look forward to my next purchase.
Amazing product in high quality - worth the money. It was a gift for my daughter and she was over the moon about her bracelet. This purchase fulfilled my expectations and I will definitely buy from them again and recommend to everyone.
Awesome experience to buy from this e-shop.
Fantastic products both in quality and presentation. Jewellery looks very luxurious, I'm in love with it! Always reasonable prices and speedy delivery!
Fantastic customer service, very understanding and personal.
Mila Cantes is always a first choice for me for gifts.
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