Milease Reviews 97

Great price + service

I got my car less than 3 weeks start to finish Craig made the process very easy and was clear about everything, very helpful and responsive, delivery of the car was very good. I recommend milease

Craig has been so helpful during the whole process of leasing the car, always quick with replies and explaining the finer details when required. It's great to have someone on hand to answer questions and it has been an excellent experience because of this.

Fantastic customer service from Craig from the initial enquiry through to the delivery of the vehicle. Would highly recommend Milease.

Exceptional Customer Service Makes Car Buying a Breeze

The efficiency of the customer service extended beyond just answering questions. The entire process, from initial inquiries to finalizing the purchase, was streamlined and hassle-free. This made the overall car-buying experience enjoyable and stress-free.

Excellent support right through the process from Craig. As the months went by, he gave regular updates and communication was really good from start to finish. He answered all my questions and was really helpful throughout. Thanks Craig. Will definitely look to repeat this business as long as the deals continue to be so competitive.

Excellent company to deal with got the car I really want at a very good price. Kept in touch with what was happening until the day I received my car.

Fantastic service from Milease. The whole process was smooth and any questions I had were answered promptly. Craig was always available on the phone, and was able to explain things in simple terms. I am so glad I chose Milease as they managed the whole process and kept me regularly updated through the whole process, I highly recommend using them for your lease hire requirements.

We’re very pleased with our lease deal sourced by Milease. Craig was very helpful and quick to respond to any questions. We would be happy to recommend their service and would gladly use them again.

I feel really stupid after my experience with Milease.

In June I paid the broker fee for a vehicle and given a time of 4 weeks for arrival.

We are now in November and they still can’t get the vehicle to me.

Communication has been very poor and I have had to make contact with them to get updates. After kicking up a fuss I have had 2 emails informing me of further delays.

5 months later and I have had to go elsewhere as I have a young family, infirm parents and we need a car. (We needed one since June)

Milease won’t refund my broker fee for the vehicle they can’t supply me with. From their point of view it’s not their fault and I should wait patiently and one day a car will come. They have no idea when the car will arrive and can’t give me any kind of time frame. The only time I was given a time frame was before I gave them the £240 fee since then they don’t have a clue. How strange.

I understand that delays happen and are outside of the control of the broker but why do I have to loose £240 and be messed around for months on end? It shows a total lack of integrity on their part. This is not a minor delay, it is over 20 weeks past the 4 week lead time I was given.

I hate writing bad reviews but given the total disregard I have been shown I feel it is deserved.

Using this company may go well or it may go badly. Either way they will keep the fees even if they can’t get you a vehicle.

Regarding your response below…. How long should I wait for you to get the car before you acknowledge you can’t supply it? Another 5 months? A year ? At what point do you admit you can’t get it and refund my fees??

Really impressed by Milease. We dealt with Craig who was extremely efficient, friendly and understanding of our requirements. I would highly recommend contacting Craig for your car leasing needs

Azam

We dealt with Craig who was extremely efficient from start to finish. I would highly recommend using Milease for your car leasing

Craig was very helpful in finding us a car at short notice. Highly recommended.

Brilliant service from start to finish. Nothing was too much trouble and Craig made things all very easy... and the car is great too!

Dealt with Craig throughout and he was very responsive - so much better to have a voice ready to answer at the end of a phone or ready to respond to emails. Thank you.

Fantastic Service from Craig @ Milease.
Every single detail organised and the aftercare superb even helped and advised on insurance
I cannot recommend highly enough from start to finish excellent
Thanks for all your great help to a novice leasing cars

Easy and quick. No pressure and Craig has always been available for any questions from ordering to delivery. 100% would recommend and use again.

Thanks to Milease for sourcing our car. Professional service, no issues, will use them again.
Thanks

Had to secure a car in a short amount of time. Craig was super helpful from start to finish, going above and beyond to ensure delivery was achieved earlier than expected. Great communication through out. Would highly recommend. Thank you!

Firstly I would like to thank Craig at Milease for making the leasing process so easy and absolutely stress free.
I would not hesitate in recommending Milease and would certainly use them again in the future.