From the first meeting with Harvey we were constantly updated with how our everything was going. Unfortunately the market changed and after it being explained to us it was necessary to reduce th... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Miles and Barr (Deal) made my selling and buying a stress free experience. Everything went smoothly from start to finish with the invaluable help of Emily Strickler. From the day she introduced her... See more
Company replied
Sold our house through Miles And Barr Birchington. They were outstanding in every way from start to completion. We had a progressor Debbie Mead and she could of not been any more helpful. Keeping us i... See more
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We have been truly blessed with having Melissa Scarsbrook by our side during the whole selling process..she has been nothing but courteous, professional and informative..she has been a wonderful king... See more
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Company details
About Miles & Barr
Written by the company
Miles & Barr independent estate agents were established in January 1999 and have 14 offices spread over East Kent, dealing with property selling, buying, renting, mortgage advice, property management and relocation services.
Contact info
United Kingdom
- milesandbarr.co.uk
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Highly commendable service
They made the whole process from viewing to completion seamless and we were carried along each step of the process.
Louise was very approachable and quick with responding to enquiries.
May 22, 2026
Unprompted review
Reply from Miles & Barr
Thank you for sharing your wonderful experience, Bisilola. We are thrilled to hear that the entire process was seamless and that our support was efficient. Our team strives to provide professional and approachable service, and it's great to know that Louise met your needs. We appreciate your feedback and look forward to assisting you again in the future
Great service. Smooth process
Great service. Kept us informed all along. Always there to answer questions. Made the sale of house very smooth and staff were very helpful at the Margate branch.
May 22, 2026
Unprompted review
Reply from Miles & Barr
Thank you for your wonderful feedback, Shas. We're delighted to hear that our team provided you with excellent support and kept you informed throughout the process. Our goal is to ensure a smooth experience, and it's great to know we achieved that for you. If you need anything else, please don't hesitate to reach out to us
Emily was extremely pro-active in her…
Emily was extremely pro-active in her communication and we felt fully informed during the whole process.
May 21, 2026
Unprompted review
Reply from Miles & Barr
Thank you for your wonderful feedback, Roy. We're delighted to hear that Emily's proactive communication kept you fully informed throughout the process.
Miles and Barr have been great for me…
Miles and Barr have been great for me as a f1st time buy. All staff throughout the process have been there and very helpful I had Becky helping me through the process after buying And she has been great checking in with regular emails. Making sure everything was running smoothly
May 21, 2026
Unprompted review
Reply from Miles & Barr
Thank you for sharing your wonderful experience, Jake. We're thrilled to hear that our team provided you with great support throughout your first-time buying journey. It's fantastic to know that Becky kept in touch and ensured everything ran smoothly.
Excellent communication was key!
Working with Miles and Barr has been a pleasure, right from the start. We met Scott who was clear and upfront about everything. The team supported veiwings throught and always kept us informed. Debbie Thwaites continued the excellent support in a professional manner and keeping us informed throughout. Without Debbie driving through essential communication with the buyers solicitors and our own. Without this communication to all parties, being key to keeping things on track, we would have been lost. Thank you to the team and especially Debbie.
May 20, 2026
Unprompted review
Reply from Miles & Barr
Thank you for sharing your fantastic experience, Brian. We are thrilled to hear that our team provided clear communication and professional support from the very beginning. It's wonderful to know that Debbie's dedication to maintaining essential communication was crucial in keeping everything on track. We truly appreciate your kind words and look forward to assisting you again in the future
Louise Daly has been amazing with…
Louise Daly has been amazing with supporting me along the selling process. I would recommend Miles and Barr to other people as a result of the support I have received form Louise.
May 19, 2026
Unprompted review
Reply from Miles & Barr
Thank you, Alex, for your kind words about the support you received. We're thrilled to hear that Louise provided amazing assistance during your selling process. Our team is dedicated to delivering a seamless experience with professionalism and local expertise. We appreciate your recommendation and look forward to helping others
Outstanding estate agent
Outstanding estate agent excellent customer service and care the members of staff give regular updates of the sale and assist you when required. So on my experience I highly recommend this company
May 19, 2026
Unprompted review
Reply from Miles & Barr
Thank you for your kind words, Errol. We're thrilled to hear you found our customer service outstanding and appreciated our regular updates. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
Unsure
Unsure. Starting off the selling process but costs seem excessive. A marketing fee of £299 and checks for another £60 seems excessive. Is this normal? Debating changing
May 19, 2026
Unprompted review
Louise was a total star
Louise was a total star. So proactive, empathetic and communicative.
May 12, 2026
Unprompted review
Reply from Miles & Barr
Thank you for your kind words, Michelle. We are thrilled to hear that Louise provided such proactive and empathetic support. Our team strives to deliver a seamless experience through clear communication and professional integrity. We appreciate your feedback and look forward to assisting you again
Thanks to the team and Miles and Barr
Thanks to the team and Miles and Barr. From Julie and Rhys in the Faversham Office and Debbie in the Progrerssion Team, the service was professional and friendly. We were kept updated throughout on our property purchase. I would highly recommend them.
May 19, 2026
Unprompted review
Reply from Miles & Barr
Thank you for sharing your wonderful experience with our team. We are thrilled to hear that you found our service professional and friendly. Keeping you updated throughout your property purchase is our priority, and we appreciate your recommendation.
Emily Stickler
We are first time buyers, and had Emily Stickler managing our house purchase for us. From start to finish, Emily was fantastic, always chasing third parties for updates and keeping us in the loop more so than our solicitors did! Couldn’t have asked for a better estate agent.
May 16, 2026
Unprompted review
Reply from Miles & Barr
Thank you for sharing your wonderful experience, Tom. We are thrilled to hear that Emily provided fantastic support throughout your house purchase. Our team strives for clear communication and efficiency, ensuring our clients feel valued. If you need anything else, please don't hesitate to reach out to us
Efficient and Supportive Throughout
The sale was agreed rapidly and M&B were very supportive throughout what seemed to us a long UK sales process, right through to exchange and hopefully completion next week
May 1, 2026
Unprompted review
Reply from Miles & Barr
Thank you for sharing your positive experience, Nicholas. We're delighted to hear that our support made the sales process feel efficient and seamless for you.
Copied and Pasted responses
Copied and Pasted responses, cancels viewings last minute, mis-gendered me in all emails for some reason
Tried to book viewings on 2 occasions, both times, exactly the same thing happened.
May 15, 2026
Unprompted review
Reply from Miles & Barr
Thank you for sharing your experience, James. We sincerely apologise for the last-minute cancellations and the miscommunication regarding your gender. We strive to provide professional support and clear communication, and we regret that we fell short in this instance. Please reach out to us directly so we can address your concerns and improve your experience. For ease, you may email lisa.cook@milesandbarr.co.uk with your full name and contact details. We can then look into this further for you
Emily Maddie and Kayleigh were very…
Emily Maddie and Kayleigh were very curteous and extremely proactive in the purchase of our new flat. I was very impressed with this and it really does make all the difference with what is already a stressful process.
Many thanks Emily Maddie and Kayleigh
Joseph and Rosalind
May 14, 2026
Unprompted review
Reply from Miles & Barr
We're so glad to hear our team provided such courteous and proactive support during your flat purchase. We appreciate your kind words.
Excellent service
Excellent service, Emily kept up up to date every step of the way, making our move go smoothly and taking off the pressure
Highly recommend.
May 14, 2026
Unprompted review
Reply from Miles & Barr
Thank you, Tania, for your wonderful feedback. We're thrilled to hear that Emily provided excellent support and kept you informed throughout your move. Our goal is to ensure a smooth and efficient experience for our customers. We appreciate your recommendation and look forward to assisting you again in the future
Miles and Barr have been extremely…
Miles and Barr have been extremely helpful from the valuation through to the sale of my bungalow. They have keep me updated at every stage of the process and I have been very happy with the services from the team in branch and Melissa Scarsbrook the Senior Sales Progressor.
May 14, 2026
Unprompted review
Reply from Miles & Barr
We're so pleased to hear that our team was extremely helpful from valuation to sale. We appreciate your kind words about being kept updated and happy with our services.
Sale and purchase
Melissa from you Herne Bay office went above and beyond to get the sale and purchase completed, staff from both offices keeper us informed throughout the sale.
May 8, 2026
Unprompted review
Reply from Miles & Barr
We're so glad to hear our team provided exceptional service and kept you well-informed throughout the process. Thank you for your kind words.
Denise Lumpkin has been brilliant…
Denise Lumpkin has been brilliant throughout the whole process. Speeding things up for us and always at the end of the phone if we needed her!
Excellent
May 14, 2026
Unprompted review
Reply from Miles & Barr
We are so glad to hear our team provided such excellent support throughout your process. Thank you for sharing your positive experience!
House sale
We were kept updated with viewings and every stage of the sale. Very helpful staff and always at the end of the phone. Emily was first class keeping us up to date weekly
May 13, 2026
Unprompted review
Reply from Miles & Barr
We're so pleased to hear our team kept you well-informed throughout your sale. Thank you for your kind feedback!
Debbie Thwaites was a star
Debbie Thwaites was a star
She chased everyone on our behalf when no one else seemed in any hurry to arrange an exchange/completion date
She kept us informed every couple of days when we were totally frustrated with the lack of communication further down the chain
I am sure we would not have got to a completion date any time soon without her
She needs a gold star from those above her
Debbie England
May 13, 2026
Unprompted review
Reply from Miles & Barr
Thank you for sharing your experience, Deborah. We're thrilled to hear that Debbie provided exceptional support and kept you informed during a frustrating time. We apologise for any delays in communication and appreciate your recognition of her professionalism and dedication.
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