I found the Miles Morgan representative helpful, pleasant, competent and willing to listen. We managed to get the paperwork delivered via printer whilst I was there and we discussed two trips for Ma... See more
Company replied
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Excellent customer care. Sarah in Chepstow went above and beyond to help us book the right cruise for us. They are always so helpful and friendly, wouldn’t book any other way as they help sort any iss... See more
Agent was very helpful and took time to research various options available on my travel needs. Thereby reaching a satisfactory booking
We’ve just booked our September holiday for next year. Ellie has been fantastic once again in finding a suitable Hotel. Rhiannon & Catherine have also been involved. Good team work, nothing is too... See more
Company replied
Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
14 High Street, NP16 5LQ, Chepstow, Monmouthshire, United Kingdom
- 01291 762006
4.9
Excellent
324 reviews
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Very helpful member of staff.
May 10, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your kind review!
Kind regards
Team Chepstow
Helpful and attentive
Helpful, attentive staff member who produced just what we were interested in.
May 24, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Jade
The member of staff was very patient
The member of staff was very patient, helpful and answered all my questions.
I left a query with her and she got back to me and answered it for me a couple of days later.
May 9, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review!
Kind regards
Team Chepstow
Excellent service.
May 15, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Team Chepstow
Well done Jade! Thank you Jade! our ladies in Miles Morgan Chepstow…
All our ladies in Miles Morgan Chepstow , are brilliant at their jobs. Jade has been our go to, therefore she has an excellent understanding of our needs and likes.
Thank you Jade for making our holidays happen without fuss.
May 3, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you so much for your kind words. It's always a pleasure to book your holidays!
Kind regards
Jade
wonderful staff friendly and nice…
wonderful staff friendly and nice excellent service what more do u want.
May 10, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Team Chepstow
Rhiannon is an excellent agent very…
Rhiannon is an excellent agent very pleasant demeanour and good knowledge of her subject.
May 8, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your kind review! It was a pleasure to book your holiday!
Kind regards
Rhiannon
Friendly and efficient staff
Friendly and efficient staff. Quiet surroundings, suitable for a person who is hard of hearing. Very helpful.
April 24, 2025
Reply from Miles Morgan Travel - Chepstow
I am so glad you had a peaceful and positive experience with us in store. Kind regards, Rhiannon
Helpful team even given a cup of tea!
Ellie was amazing so helpful.
We felt so looked after, supported and safe!
We ending up booking two holidays a cruise and a tour of Canadian Rocky Mountains.
April 30, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you so much for your lovely review. I am so glad we managed to find you the perfect holidays for you. Kind regards, Ellie
We have used Miles Morgan several times…
We have used Miles Morgan several times and find it so easy to book a holiday.
Rhiannon was very helpful
April 30, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your review! It was a pleasure to book your holiday!
Kind regards
Rhiannon
Pleasant helpful and efficient
April 26, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your kind words Regards Ellie
Really helpful staff and great choice
Really helpful staff and great choice, made booking holiday very easy.
April 18, 2025
Reply from Miles Morgan Travel - Chepstow
Always happy to help Regards Team Chepstow
Miles Morgan staff are always very…
Miles Morgan staff are always very helpful and give you all their attention.
April 20, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your kind words, Jade
Booking a holiday in Sorrento, Pompei, etc.
I have have been booking holidays and trips with Miles Morgan Chepstow for many years as they always provide outstanding customer service.
My recent experience was also one of excellent customer service by Ellie. She followed up a request I made several months ago in readiness for when Riviera opened their bookings for 2026. She was extremely helpful in booking the appropriate dates and hotel for us.
April 16, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your kind words Mr Jackson, it is always a pleasure booking and looking after your holidays for you. Kind regards
Ellie :)
Very helpful,knowledgeable
Very helpful,knowledgeable, & friendly staff. Make you feel welcome always with a smile!
April 15, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your kind words. Kind regards
Jade
Booking with ease
It was so lovely and helpful after trying to find an appropriate trip online, to just have someone find your holiday without any hassle and to leave knowing that everything is in place for your trip. Thankyou Rhiannon
April 4, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your review! It was a pleasure to book your river cruise!
Kind regards
Rhiannon
GAVE US ALL THE INFO WE NEEDED JUST A…
GAVE US ALL THE INFO WE NEEDED JUST A LOVELY EXPERIENCE.
April 3, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your kind review! It was a pleasure to book your holiday.
Kind regards
Ellie
very helpful staff sorted out our…
very helpful staff sorted out our particular family situation
April 3, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your review. I'm glad we found the perfect holiday for you!
Kind regards
Rhiannon
Rhiannon was great
Rhiannon was great, I went in with one idea, and booked a totally different holiday, as the one I went in for was no longer on the website
Very professional and as luck had it, she had been on the trip that I booked, so could give me good information, any question I asked Rhiannon was able to answer,
Will be booking more holidays
April 1, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you so much for your lovely words, it was a pleasure booking your holiday Mr Theobald, Kind regards Rhiannon
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