Staff are superb, Sarah booked a holiday for me yesterday with Rivera, all very efficient. Always use Chepstow branch, exceptional help and service 👍
Company replied
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See what reviewers are saying
We’ve just booked our September holiday for next year. Ellie has been fantastic once again in finding a suitable Hotel. Rhiannon & Catherine have also been involved. Good team work, nothing is too... See more
Company replied
A very efficient service provided. We had already found a holiday online and the rep checked all the details and processed all that was needed. Friendly and knowledgeable.
Company replied
Yet again, we had a successful experience at the Chepstow branch of Miles Morgan. We booked a cruise, discussed further ideas and left with several ideas to think about. We met with Ellie again who un... See more
Company replied
Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
14 High Street, NP16 5LQ, Chepstow, Monmouthshire, United Kingdom
- 01291 762006
4.9
Excellent
319 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Molly was very attentive and…
Molly was very attentive and knowledgeable. She is a great asset to the travel company
September 5, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review. Kind regards, Ellie
Staff are superb
Staff are superb, Sarah booked a holiday for me yesterday with Rivera, all very efficient.
Always use Chepstow branch, exceptional help and service 👍
September 2, 2026
Reply from Miles Morgan Travel - Chepstow
Thankyou so much for your kind words. Sarah
Very helpful
Very helpful, polite staff , I always use miles Morgan. When going on holiday .
August 16, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you so much for your lovely words. Kind regards
Molly
A very efficient service provided
A very efficient service provided. We had already found a holiday online and the rep checked all the details and processed all that was needed. Friendly and knowledgeable.
August 22, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you so much for your lovely words. Kind regards
Ellie
Reply from Miles Morgan Travel - Chepstow
Thank you, glad we managed to get you another holiday booked in :) Ellie
Ellie was excellent in looking for the…
Ellie was excellent in looking for the holiday which suited best for me and my husband. I didn't feel rushed and she explained all clearly.
August 18, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you so much for you kind words. It was a pleasure booking your holiday. Kind regards
Ellie
Ellie and Mollie were outstanding with…
Ellie and Mollie were outstanding with their customer service and I'm very grateful for their help and patience on this occasion, thank you both.
August 2, 2026
Reply from Miles Morgan Travel - Chepstow
You are very welcome Mrs Breese, it was our pleasure.
Kind regards
Ellie
The staff are really knowledgeable and…
The staff are really knowledgeable and travel experienced, and go above and beyond to look at options to suit you - in particular Rhianon and Ellie.
August 5, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your kind words and I'm glad we managed to find the perfect cruise for you. Kind regards, Ellie
Lovely team
Lovely team, responded to all my emails and questions, easy to deal with and more than happy with the service
August 2, 2026
Reply from Miles Morgan Travel - Chepstow
I'm so glad we were able to find you the perfect holiday. Kind regards
Ellie
Highly professional
Extremely helpful, experienced in customer relations and very approachable! The staff are very supportive along the way! Great !
August 5, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! Molly
We would not go to any other travel …
We would not go to any other travel agents
Miles Morgan falls over backwards to help you. And always finds the best price for your holiday.. Thanks to Ellie at the chepstow branch.
August 3, 2026
Unprompted review
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review and for your continued support! It is always a pleasure to book your holidays!
Kind regards
Ellie
Excellent service.
August 2, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Team Chepstow
My holiday
Iam very pleased with service the staff was very helpful when I booked my holiday
July 23, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your review! It is always a pleasure to book your cruises!
Kind regards
Rhiannon
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review!
It's always a pleasure booking your holidays!
Kind regards
Ellie
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review!
Kind regards
Rhiannon
Helpful on phone
July 15, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your review and booking!
Kind regards
Rhiannon
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review!
Kind regards
Rhiannon
Reply from Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Team Chepstow
Reply from Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Team Chepstow
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