Staff are superb, Sarah booked a holiday for me yesterday with Rivera, all very efficient. Always use Chepstow branch, exceptional help and service 👍
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We’ve just booked our September holiday for next year. Ellie has been fantastic once again in finding a suitable Hotel. Rhiannon & Catherine have also been involved. Good team work, nothing is too... See more
Company replied
A very efficient service provided. We had already found a holiday online and the rep checked all the details and processed all that was needed. Friendly and knowledgeable.
Company replied
Yet again, we had a successful experience at the Chepstow branch of Miles Morgan. We booked a cruise, discussed further ideas and left with several ideas to think about. We met with Ellie again who un... See more
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Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
14 High Street, NP16 5LQ, Chepstow, Monmouthshire, United Kingdom
- 01291 762006
4.9
Excellent
319 reviews
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It was easy and Ellie was very helpful
March 18, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was pleasure booking your flights!
Kind regards
Ellie
Great Staff
The staff are extremely friendly, efficient and patient. Nothing is too much trouble. I highly recommend them. The staff are an asset to the company.
March 17, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was a pleasure booking your flights.
Kind regards
Rhiannon
It is always an enjoyable experience to…
It is always an enjoyable experience to book with Miles Morgan in Chepstow because the staff are friendly and take time to answer any questions that we have.
The staff are very knowledgeable and are prompt in sending holiday quotes.
March 21, 2026
Reply from Miles Morgan Travel - Chepstow
It is always a pleasure booking your holidays! Thank you so much for your kind words. Warm regards, Rhiannon
Without a doubt the place to go to book your holiday
The staff in the shop are extremely knowledgeable and friendly, they go out of their way to find and book your perfect holiday.
Nothing is too much trouble.
Special Thankyou to Rhiannon for her support in finding and booking our holiday, it was a seamless experience.
March 21, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review Claire! It was a pleasure. Kind regards Rhiannon
Happy holidays.
As usual staff at Chepstow first class. Helpful, approachable and very knowledgeable.
March 20, 2026
Reply from Miles Morgan Travel - Chepstow
Thankyou for your lovely words. Kind regards, Catherine
Reply from Miles Morgan Travel - Chepstow
Thank you Mrs Stocks! It is always a pleasure booking your Sandals holiday!
Kind regards
Ellie
Very friendly and efficient service…
Very friendly and efficient service from all the team members we have dealt with
March 10, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was a pleasure booking your family holiday.
Kind regards
Catherine
I liked having an appointment
I liked having an appointment . Having arranged it by email. It was good I was expected. Molly was aware of my requirements. It was important for me for her to have some understanding of my personal circumstances prior to to the appointment
March 14, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was a pleasure booking your holiday.
Kind regards
Molly
Nothing is too much trouble
Nothing is too much trouble, lovely staff,courteous, knowledgeable, pleasant and friendly.
March 12, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! It is always a pleasure booking your holidays.
Kind regards
Ellie
Warmth and helpfulness of Molly Large…
Warmth and helpfulness of Molly Large who dealt well with all my queries with a smile. I will be calling again to arrange insurance.
March 5, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review!
It was a pleasure to book your river cruise!
Kind regards
Molly
Excellent service …
What can you say other than extremely helpful, knowledgeable and professional and being warm and friendly, even being offered a coffee.
March 7, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review. It is always a pleasure booking your holidays here in Chepstow!
Kind regards, Rhiannon
First Time Cruise Booking
Rhiannon was very helpful and knowledgeable and explained the various options clearly.
February 27, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was a pleasure to book your cruise!
Kind regards
Rhiannon
Happy Customers
Once we explained what we thought we would like our request was met with friendly, expert advice. Successful outcome, booked before the end of the day.
March 5, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! I'm so glad we could find such a great option for you!
Kind regards
Rhiannon
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review!
Kind regards
Team Chepstow
Exceptional Service
I enjoy using Miles Morgan for my travel arrangements. I receive a professional and friendly service and nothing is too much trouble for the member of staff who is attending to me.
March 1, 2026
Reply from Miles Morgan Travel - Chepstow
Good afternoon, thank you so much for your lovely comments, its a pleasure helping you with your holidays.
Kindest regards
Catherine
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was a pleasure to book your holiday.
Kind regards
Catherine
Excellent service from Rhiannon in Chepstow
Excellent service from Rhiannon in Chepstow
She looked at various holiday and emailed the details to me
We then called in and she patiently discussed everything
Nothing was too much trouble
Booked a holiday with them to Canada
February 10, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was a pleasure booking your holiday to Canada!
Kind regards
Rhiannon
Excellent service and experienced…
Excellent service and experienced staff. Went in to get some euros for one holiday and landed up dropping four grand on another.
May 27, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review!
Kind regards
Rhiannon
Very helpful and friendly
Been here many time and all staff are polite and helpful
Have booked all my holidays here wouldn’t go anywhere else now
February 22, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review. It is always a pleasure booking your holidays!
Kind regards
Ellie
Are experience booking are cruise at…miles morgan
Are experience booking are cruise at miles morgan as always been very good . Booking are cruise yesterday with sarah Jones she was very abliging nothing was to much trouble a very pleasant experience .
February 21, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was a pleasure booking your cruise for you.
Kind regards
Sarah
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