Miles Morgan Travel - Chepstow Reviews 

319
TrustScore 5 out of 5

4.9

14 High Street, NP16 5LQ Chepstow, Monmouthshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Staff are superb, Sarah booked a holiday for me yesterday with Rivera, all very efficient. Always use Chepstow branch, exceptional help and service 👍

Company replied

Rated 5 out of 5 stars

We’ve just booked our September holiday for next year. Ellie has been fantastic once again in finding a suitable Hotel. Rhiannon & Catherine have also been involved. Good team work, nothing is too... See more

Company replied

Rated 5 out of 5 stars

A very efficient service provided. We had already found a holiday online and the rep checked all the details and processed all that was needed. Friendly and knowledgeable.

Company replied

Rated 5 out of 5 stars

Yet again, we had a successful experience at the Chepstow branch of Miles Morgan. We booked a cruise, discussed further ideas and left with several ideas to think about. We met with Ellie again who un... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 14 High Street, NP16 5LQ, Chepstow, Monmouthshire, United Kingdom

  • 01291 762006

4.9

Excellent

TrustScore 5 out of 5

319 reviews

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4.9

All reviews

(319)

3,128 reviews in the last 12 months

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Rated 5 out of 5 stars

AS ALWAYS A PLEASURE VISITING CHEPSTOW…

AS ALWAYS A PLEASURE VISITING CHEPSTOW BRANCH AS THE STAFF ESPECIALLY RHI ARE ALWAYS SO HELPFUL AND INFORMATIVE

February 19, 2026
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Reply from Miles Morgan Travel - Chepstow

Thank you for your lovely review! It is always a pleasure booking your cruises!
Kind regards
Rhiannon

Rated 5 out of 5 stars

My experiance

The staff were extreamly helpful

February 18, 2026
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Reply from Miles Morgan Travel - Chepstow

Thank you for your review Mr Cook! It is always a pleasure to book your holidays and thank you for always bringing us chocolates!
Kind regards
Ellie

Rated 5 out of 5 stars

Friendly efficient team who really know…

Friendly efficient team who really know their stuff. There’s no rush, they take time to look at all the options and find you the best fit holiday. Makes choosing a holiday a wonderful experience

January 1, 2026
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Reply from Miles Morgan Travel - Chepstow

Thank you for your lovely review! It is always a pleasure booking your holiday!
Kind regards
Team Chepstow

Rated 5 out of 5 stars

All the staff are always very friendly…

All the staff are always very friendly and they take all the stress out of booking a holuday.we have recently done a adventure holiday ,and on return booked another big trip with them.,cant reccommend them enough.

February 14, 2026
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Reply from Miles Morgan Travel - Chepstow

Thank you for your review! It's always a pleasure to book your holidays and hear about your adventures!
Kind regards
Rhiannon

Rated 5 out of 5 stars

Excellent Friendly Professional Prompt…

Excellent Friendly Professional Prompt service from all staff, including after sales service.
Would highly recommend.

February 13, 2026
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Reply from Miles Morgan Travel - Chepstow

Thank you for your lovely review! It was a pleasure booking your holiday!
Kind regards
Team Chepstow

Rated 5 out of 5 stars

All good

All good. Very thorough.

February 10, 2026
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Reply from Miles Morgan Travel - Chepstow

Thank you for your review!

Rated 5 out of 5 stars

Extremely positive experience

Very friendly and helpful staff no hard sale would use them again

January 31, 2026
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Reply from Miles Morgan Travel - Chepstow

Thank you for your review!
Kind regards
Team Chepstow

Rated 5 out of 5 stars

Great service

The very polite, helpful staff.
Rhiannon was the young lady who I saw a few times.
She was very helpful and patient.

February 7, 2026
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Reply from Miles Morgan Travel - Chepstow

Thank you for your lovely review! It was a pleasure booking your holiday :)
Kind regards
Rhiannon

Rated 5 out of 5 stars

Why on earth would anyone want to book…

Why on earth would anyone want to book a holiday on line when you can get such a helpful experience with the team at Chepstow ??
Catherine had been such a great help to me in booking a holiday for our family of twelve people - she has smoothed out all the problems and been incredibly helpful whenever a new problem has arisen….which with a spread out family was often. To be fair - all the staff at Chepstow have been brilliant -even if it was not “their” booking -they acted as a team.
If I could have given ten stars, then I would have.
I rarely write reviews-so for me to do so is quite exceptional.

February 6, 2026
Unprompted review
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Reply from Miles Morgan Travel - Chepstow

Thank you very much for such a lovely review! I am so pleased you are happy with the service and we will endeavour to keep this going for any future holidays you book with me
Kindest regards
Catherine

Rated 5 out of 5 stars

Great communication

Rhiannon was very helpful with our enquiries, great suggestions, when we changed our minds a couple of times it was no problem. A very smooth process, great communication, thank you. We can't wait for our holiday now.

February 1, 2026
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Reply from Miles Morgan Travel - Chepstow

Thank you for your lovely review! I'm glad we found the right holiday for you and your family :)
Kind regards
Rhiannon

Rated 5 out of 5 stars

Great Service

Very impressed with the service we received from Rhiannon at the Chepstow branch. She has booked a few holidays for us now and received excellent service each time. Will definitely be booking with Rhiannon again.

January 25, 2026
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Reply from Miles Morgan Travel - Chepstow

Thank you for your lovely review! It was a pleasure to book both your holidays :)
Kind regards
Rhiannon

Rated 5 out of 5 stars

A great service from start to finish

A great service from start to finish. Rhiannon carried out extensive research to ensure that we booked the correct destination after exploring multiple options for us. As a seasoned traveller herself, she understood what we wanted from our holiday. She was totally professional; just like Miles Morgan.

January 18, 2026
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Reply from Miles Morgan Travel - Chepstow

Thank you so much for your lovely review! It was a pleasure to book your holiday and chat with you about all your walking holidays!
Kind regards
Rhiannon

Rated 5 out of 5 stars

The staff at the shop care

The staff at the shop care, and try hard to get the holiday that suits me.

January 28, 2026
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Reply from Miles Morgan Travel - Chepstow

Thank you for your review! It is always a pleasure to book your holiday.
Kind regards
Rhiannon

Rated 5 out of 5 stars

Great service.friendly

Great service.friendly, informative and listened to our thoughts and wishes.

January 24, 2026
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Reply from Miles Morgan Travel - Chepstow

Thank you for your review!
Kind regards
Team Chepstow

Rated 5 out of 5 stars

Excellent service

Excellent service. We have used Miles Morgan in the past and have always had good service

January 21, 2026
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Reply from Miles Morgan Travel - Chepstow

Thank you for your review!
Kind regards
Team Chepstow

Rated 5 out of 5 stars

The agent booking my holiday very …

The agent booking my holiday very professional in manor and duty lovely

January 20, 2026
Miles Morgan Travel - Chepstow logo

Reply from Miles Morgan Travel - Chepstow

Thank you for your review! It was a pleasure to book your holiday.
Kind regards
Team Chepstow

Rated 5 out of 5 stars

Very professional.

All our queries were answered quickly. Nothing we asked was too much trouble.

January 18, 2026
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Reply from Miles Morgan Travel - Chepstow

Thank you for your review!
Kind regards
Catherine

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