Staff are superb, Sarah booked a holiday for me yesterday with Rivera, all very efficient. Always use Chepstow branch, exceptional help and service 👍
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See what reviewers are saying
We’ve just booked our September holiday for next year. Ellie has been fantastic once again in finding a suitable Hotel. Rhiannon & Catherine have also been involved. Good team work, nothing is too... See more
Company replied
A very efficient service provided. We had already found a holiday online and the rep checked all the details and processed all that was needed. Friendly and knowledgeable.
Company replied
Yet again, we had a successful experience at the Chepstow branch of Miles Morgan. We booked a cruise, discussed further ideas and left with several ideas to think about. We met with Ellie again who un... See more
Company replied
Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
14 High Street, NP16 5LQ, Chepstow, Monmouthshire, United Kingdom
- 01291 762006
4.9
Excellent
319 reviews
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Our Cruise to Italy
Miles morgan can always be trusted and they are again best travel agent of the year, after a disastrous start to a cruise, to say they pulled the stops out and sorted things is an under statement many thanks to them again in giving us a second chance to what was a fabulous holiday
May 24, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! I am so glad we managed to get you out there to join the cruise and we appreciate your further bookings with us!
Kind regards
Catherine
Very helpful and efficient sorted a…
Very helpful and efficient sorted a holiday out for us again
May 19, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review!
Kind regards
Catherine
Excellent staff very good service
May 16, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Team Chepstow
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review!
Kind regards
Rhiannon
Excellent travel agent really…
Excellent travel agent really knowledgeable go above & beyond to help you with your holiday requirements brilliant foreign exchange bureau would recommend them to anyone for all there travel requirements
May 15, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! It is always a pleasure booking your holiday!
Kind regards
Ellie
Super efficient service
Molly was very helpful answering our questions and contacting the travel companies on our behalf. She got back to us when she said she would and was extremely efficient. Definitely recommend.
May 12, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your review!
It was a pleasure to book your holiday.
Kind regards
Molly
Ellie was great
Ellie was great, she planned our holiday just as we wanted it. Nothing was too much trouble ( we kept changing things)
May 2, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review!
It was a pleasure booking your holiday and I'm glad we got the perfect itinerary for you.
Kind regards
Ellie
Great customer experience
Great customer experience booking with Miles Morgan Chepstow. Nothing was too much trouble to research, very knowledgeable, friendly and professional team. I will definitely use them in the future.
April 14, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was a pleasure booking your holiday!
Kind regards
Ellie
Reply from Miles Morgan Travel - Chepstow
Thank you for your review!
It is always a pleasure booking your holidays!
Kind regards
Ellie
You have always been professional and…
You have always been professional and efficient staff has always been helpful and courteous we booked the cunard 2 yeats ago but had to cancel because my husband had a stroke am going with my daighter very excited
April 12, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! I am so glad we could get your Cunard cruise booked for you!
Kind regards
Catherine
Reply from Miles Morgan Travel - Chepstow
Thank you for your kind review!
Kind regards
Ellie
Reply from Miles Morgan Travel - Chepstow
Thank you for your kind review!
Kind regards
Ellie
Extremely knowledgeable and efficient staff.
The staff are extremely knowledgeable, friendly and super efficient. They match our holidays to our specifications, perfectly.
April 1, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! It is always a pleasure to book your holidays!
Kind regards
Rhiannon
We went in the Chepstow branch to book…
We went in the Chepstow branch to book a city break in Florence. Ellie was very helpful and after going through a few options, we were very happy with our holiday for October
April 8, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was a pleasure to book your holiday!
Kind regards
Ellie
South A American Adventure
I was dealt with by Ellie, who was very efficient, friendly and patient. In order to ensure that my booking was confirmed she had to remain at the office after closing time, which I greatly appreciated. Thanks to her advice and dedication, she saved me a great deal of money.
March 31, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was my pleasure to get this one booked for you.
Kind regards
Ellie
It was quick and easy to make my…
It was quick and easy to make my booking, by the agent staff. Gave my budget that she asked me, came away with 2 options. Going away to celebrate my upcoming birthday. Very happy with my choice, even tho I wanted to go to Playa De last Americas,but my budget couldn't stretch that much.
March 22, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Rhiannon
Holiday
Ellie listened to our requests and found us a holiday we are looking forward to.
April 5, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review!
Kind regards
Ellie
I always use Miles Morgan to arrange my…
I always use Miles Morgan to arrange my travel plans.
Every member of the Chepstow staff are friendly, knowledgeable and I feel they give me great value for money.
Over the past 25 years I have visited 70 countries mainly arranged through Miles Morgan.
I would not consider any other travel agent.
March 28, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your kind review Mr Brettle!! It is always a pleasure booking your holidays!
Kind regards
Team Chepstow
Catherine knowledgeable
Catherine is very knowledgeable and helpful and always gives us the time that we need to come to a decision
April 2, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your review! It is always a pleasure to book your holidays!
Kind regards
Catherine
Reply from Miles Morgan Travel - Chepstow
Thank you for your review! It was pleasure to book your cruise!
Kind regards
Molly
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