A very efficient service provided. We had already found a holiday online and the rep checked all the details and processed all that was needed. Friendly and knowledgeable.
Company replied
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See what reviewers are saying
Ellie was excellent in looking for the holiday which suited best for me and my husband. I didn't feel rushed and she explained all clearly.
Company replied
We’ve just booked our September holiday for next year. Ellie has been fantastic once again in finding a suitable Hotel. Rhiannon & Catherine have also been involved. Good team work, nothing is too... See more
Company replied
Yet again, we had a successful experience at the Chepstow branch of Miles Morgan. We booked a cruise, discussed further ideas and left with several ideas to think about. We met with Ellie again who un... See more
Company replied
Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
14 High Street, NP16 5LQ, Chepstow, Monmouthshire, United Kingdom
- 01291 762006
4.9
Excellent
316 reviews
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Reply from Miles Morgan Travel - Chepstow
Thank you very much Mr Berman :)
Kind regards
Ellie
Reply from Miles Morgan Travel - Chepstow
Thank you for you review. It was a pleasure to book your holiday for you!
Reply from Miles Morgan Travel - Chepstow
Thank you for your review!
Everything planned and booked for us
Everything planned and booked for us. We asked for a few options before finally booking and each option came back within a day, which helped us make our final decision.
June 25, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you so much for your review. It was so lovely to sort Florida out for you all!
Molly
FANTASTIC
I always use MM . Fantastic service. Lovely friendly staff nothing too much trouble to them ..FANTASTIC
June 23, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you so much for your kind words. It is always a pleasure booking your holidays, kind regards Rhiannon
Molly was friendly and helpful.
June 21, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your kind words, it was a pleasure booking your cruise.
Kind regards
Molly
Always efficient and cheerful
I rang to book a specific holiday. Rhiannon asked all the right questions, found our details and booked everything. Quick and efficient. Impressed - as always!
June 16, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was a pleasure booking your cruise!
Kind regards
Rhiannon
Very kind,helpful colleague in store to…
Very kind,helpful colleague in store to help us choose the right holiday package. Made us feel at ease with the booking, you should send her on safari to
June 13, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you so much for your kind words. I look forward to going on safari one day myself! Ellie x
Ellie has been great
Ellie has been great, she listened to our needs to help us find our holiday.
June 13, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you so much for your kind words. It was a pleasure putting this together for you. Ellie
Rhiannon made process of booking easy
Rhiannon made the process of booking a holiday to our chosen destination very easy. Everything was made clear and made sure we were getting the best flight times and suite to match our needs, including extra support at the airport.
June 12, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was a pleasure to book your holiday!
Kind regards
Rhiannon
Excellent advice
Having looked online we decided to call into a travel agent for advice. So helpful, we decided to book there and then.
June 4, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review and for booking with us!
Kind regards
Ellie
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review!
Kind regards
Team Chepstow
Excellent professional and friendly service
Molly and Ellie were very friendly, professional and patient with our booking. Finding us a last minute holiday which exceeded our expectations and budget.
Thank you both!
May 30, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was a pleasure.
Kind Regards,
Molly.
Excellent experience yet again.
Yet again, we had a successful experience at the Chepstow branch of Miles Morgan. We booked a cruise, discussed further ideas and left with several ideas to think about. We met with Ellie again who understands the type of holidays we enjoy.
June 4, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! It is always a pleasure to book your holidays!
Kind regards
Ellie
Great team and very helpful
The team at Miles Morgan at Chepstow we’re very helpful and helping us choose our next river cruise.
The team are very knowledgeable about the holidays and travel 10 out of 10
June 3, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your review! It is always a pleasure to book your holidays!
Kind regards
Ellie
We have never used Miles Morgan before
We have never used Miles Morgan before, why i don't know
We where helped by Molly, a truly delightful young lady who went out her way to help us gain the holiday we wanted. So glad we went into the shop, we will certainly use again. Thankyou Molly.
June 2, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was a pleasure to book your cruise for you! I look forward to booking your future holidays :)
Kind regards
Molly
Reply from Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Team Chepstow
Our Cruise to Italy
Miles morgan can always be trusted and they are again best travel agent of the year, after a disastrous start to a cruise, to say they pulled the stops out and sorted things is an under statement many thanks to them again in giving us a second chance to what was a fabulous holiday
May 24, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! I am so glad we managed to get you out there to join the cruise and we appreciate your further bookings with us!
Kind regards
Catherine
Very helpful and efficient sorted a…
Very helpful and efficient sorted a holiday out for us again
May 19, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review!
Kind regards
Catherine
Excellent staff very good service
May 16, 2026
Reply from Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Team Chepstow
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