Miles Morgan Travel - Cirencester Reviews 

295
TrustScore 5 out of 5

4.9

29 Cricklade Street, GL7 1HY Cirencester, Gloucestershire, GB


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Rated 5 out of 5 stars

Joanne from Miles Morgan Cirencester is fantastic! She helped us research city breaks drawing on her experience and personal knowledge. Nothing was too much trouble which is why we not only booked a c... See more

Company replied

Rated 5 out of 5 stars

Kate, the manager, and all the team at MMT Cirencester are great! They are always helpful and informative - and go 'the extra mile' whenever we choose to explore a new holiday option. We very much app... See more

Company replied

Rated 5 out of 5 stars

I have used Miles Morgan for many holidays and would not deal with any other travel company. Their service is excellently faultless and attention to detail second to none. Joanne at Cirencester give... See more

Company replied

Rated 5 out of 5 stars

Joanne our consultant was so informative and helpful, took time to understand what we were looking for and pointed out situations we had not thought of. Also enjoyed it.

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 29 Cricklade Street, GL7 1HY, Cirencester, Gloucestershire, United Kingdom

  • 01285 659611

4.9

Excellent

TrustScore 5 out of 5

295 reviews

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4.9

All reviews

(295)

3,177 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, very knowledgeable and patient with looking at various cabin categories. Would certainly be back to book with them again.

December 31, 2025
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Reply from Miles Morgan Travel - Cirencester

Thank you very much for the 5 star review, glad we could help- Joanne

Rated 5 out of 5 stars

The staff were very warm and welcoming

The staff were very warm and welcoming. The lady that sorted our holiday was very knowledgeable, and gave us helpful advice as only one of our party had been on cruises previously. She located and booked the cabin that would suit our needs best .

December 18, 2025
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Reply from Miles Morgan Travel - Cirencester

Thank you for your kind review, it was a pleasure to assist you- Joanne

Rated 5 out of 5 stars

Booking change

We had to make a complicated change of booking for a cruise and the staff of the Cirencester branch were very patient and helpful. They took as much time as was needed. Great service.

December 11, 2025
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Reply from Miles Morgan Travel - Cirencester

Thank you for your kind review-Laura

Rated 5 out of 5 stars

The staff at cirencester are always…

The staff at cirencester are always very helpful and friendly. I have used them several times and they are always the same.

December 10, 2025
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Reply from Miles Morgan Travel - Cirencester

Thank you for your kind review, glad we could help- Joanne

Rated 5 out of 5 stars

Great

As usual all good had know problem booking and all staff are very helpful. Thank you.

December 3, 2025
Unprompted review
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Reply from Miles Morgan Travel - Cirencester

Thank you for your wonderful review-Laura

Rated 5 out of 5 stars

Excellent Service

Friendly Knowledgeable Staff make the experience of booking a holiday easy.
Also located in Cirencester makes it a visitor experience.👍🏻

November 30, 2025
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Reply from Miles Morgan Travel - Cirencester

Thank you for your review Ken & Lynn! It was a pleasure booking your next trip for you!
Have a lovely Christmas! 🎄
- Kate

Rated 5 out of 5 stars

Dry helpful service

Excellent service from Laura making holiday arrangements worry free.

November 28, 2025
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Reply from Miles Morgan Travel - Cirencester

Thank you for your kind review-Laura

Rated 5 out of 5 stars

Advisors are always friendly

Advisors are always friendly, knowledgeable, and helpful. A pleasure to walk into the shop and work out how to choose and book a holiday.

November 19, 2025
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Reply from Miles Morgan Travel - Cirencester

It is always a pleasure to help you both. Thank you for your kind review-Laura

Rated 5 out of 5 stars

Easy professional service

It is always a friendly professional experience in the MM office. Kate easily sorted out flights to Australia and gave us recommendations of hotels for our stopovers. And while we waited for the flight company to answer the phone we enjoyed a very welcome cup of tea! We have confidence that we will be guided through all the necessities prior to our trip.

November 18, 2025
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Reply from Miles Morgan Travel - Cirencester

Thank you again for booking with us, it means a lot!
- Kate

Rated 5 out of 5 stars

Complete satisfaction means so much.

We have been customers of this branch for several booking and couldn’t be more pleased, the staff are so helpful and the lady we deal with ( LAURA WAITES ) is brilliant with us. We are both over 70 years of age I’m almost completely Deaf and she just makes sure I understand everything. We live in Swindon but it’s worth coming to Cirencester for peace of our minds..
Every thing is covered. Laura keeps us informed with any updates. Thanks

November 1, 2025
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Reply from Miles Morgan Travel - Cirencester

Hi John & Sandra is always a pleasure to see you and thank you for a great review- Laura

Rated 5 out of 5 stars

We have just booked another holiday…

We have just booked another holiday with Miles Morgan and as usual the staff were extremely friendly and helpful. Would rather book through Miles Morgan than sit at home pressing buttons and wondering if all the booking tasks are complete. A special thanks to Laura and Alison who have dealt with our last requests.

October 29, 2025
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Reply from Miles Morgan Travel - Cirencester

Thank you appreciate your nice review- Laura

Rated 5 out of 5 stars

Easy holiday booking!

Would highly recommend going into Miles Morgan and booking a holiday...found the staff very helpful and didn't feel at all rushed ...booked a holiday with all we required and requested.

October 28, 2025
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Reply from Miles Morgan Travel - Cirencester

Thanks for your great review - Alison

Rated 5 out of 5 stars

I when I made initial contact with…

I when I made initial contact with Miles Morgan, I asked to speak to Joanne unfortunately she was unavailable but phoned me back having been told of the type of holiday I was looking for, she consequently managed to find a holiday that suited our requirements and budget

October 23, 2025
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Reply from Miles Morgan Travel - Cirencester

Thank you for your 5 star review, It was a pleasure to assist you- Joanne

Rated 5 out of 5 stars

Laura is professional

Laura is professional, task orientated and listens to our requirements and matches them.

October 22, 2025
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Reply from Miles Morgan Travel - Cirencester

Thank you both - It was a joy to help you -Laura

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