Miles Morgan Travel - Clifton Reviews 

127
TrustScore 5 out of 5

4.8

20 Princess Victoria Street, BS8 4BP Clifton, Bristol, GB


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Rated 5 out of 5 stars

Went into the Clifton branch to enquire about a trip we had seen. Spoke to a brilliant helpful lady called Alvita, after clearing up questions we had about the trip, Alvita kindly booked the trip for... See more

Company replied

Rated 5 out of 5 stars

Very impressed with the level of service that we had from Alvita. We’d identified the cruise that we wanted but Alvita was very good in sorting out the dates we wanted, cabin numbers and transp... See more

Company replied

Rated 5 out of 5 stars

The agent we saw in your Clifton branch couldn't have done more to make sure we got the right holiday for us. She was professional throughout and has since contacted us by phone and email to confirm... See more

Company replied

Rated 5 out of 5 stars

I've used Miles Morgan several times now for our cruise bookings from Liverpool & they have been excellent every time with knowledgeable staff who make the process seem less & easy. Highly recommended... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 20 Princess Victoria Street, BS8 4BP, Clifton, Bristol, United Kingdom

  • 0117 2232096

4.8

Excellent

TrustScore 5 out of 5

127 reviews

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4.8

All reviews

(127)

3,003 reviews in the last 12 months

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Rated 5 out of 5 stars

Went into the Clifton branch to enquire…

Went into the Clifton branch to enquire about a trip we had seen. Spoke to a brilliant helpful lady called Alvita, after clearing up questions we had about the trip, Alvita kindly booked the trip for us and explained what would happen with the booking and what information I would need to send. We will definitely use Miles Morgan travel again and have no hesitation in recommending the service.

July 11, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you so much for taking the time to leave such a lovely review! It was a pleasure meeting you and helping you book your trip. I'm really glad I could answer your questions.

It means a lot to hear that you'd recommend us and would book with us again. I hope you have a fantastic time away, and I'd love to help you plan your next trip whenever you're ready!

Kind regards,
Alvita

Rated 5 out of 5 stars

impressed with the level of service

Very impressed with the level of service that we had from Alvita.

We’d identified the cruise that we wanted but Alvita was very good in sorting out the dates we wanted, cabin numbers and transport!

Unusually these days, she always called back when she said she would and made the booking process very easy for us!

Impressed!

July 9, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you so much for taking the time to leave such a wonderful review for me.

It was a pleasure assisting you with your booking, and I'm delighted I could help find the right travel arrangements to suit your plans.

Your kind comments about my communication mean a great deal. I always aim to keep my customers informed and make the booking process as smooth and straightforward as possible, so it's lovely to know that this made a positive difference to your experience.

Thank you again for your trust and your kind words. I hope you have an amazing cruise, and I look forward to helping you with anything further you need with this holiday.

Kind regards,
Alvita.

Rated 4 out of 5 stars

Matter of choice

I Have not used a travel agent for a long time its a
better experience than booking on line and less
stressful you can get all the information you need
and they set every thing up so you do not have to.

June 24, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you so much for your lovely feedback. I'm really pleased to hear that you enjoyed the experience and found it less stressful than booking online. My aim is to make the whole process as easy and straightforward as possible, so it's great to know you felt well supported. I hope you have a fantastic holiday, and I look forward to helping you again in the future!

Kind Regards
Louise

Rated 5 out of 5 stars

Louise Was very welcoming and helpful…

Louise Was very welcoming and helpful and has a good memory about our past holidays

July 3, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you so much for your lovely feedback. It was a pleasure helping you again, and I'm so glad you felt welcomed. I always enjoy catching up and remembering your previous holidays—it helps me find the best options for your next adventure. I look forward to helping you plan another wonderful trip soon!

Kind Regards
Louise

Rated 5 out of 5 stars

Excellent company to deal with.

I've used Miles Morgan several times now for our cruise bookings from Liverpool & they have been excellent every time with knowledgeable staff who make the process seem less & easy. Highly recommended & will use again in future.

June 21, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you so much for your lovely review. It really means a lot to hear that you've had such positive experiences booking your cruises with Miles Morgan over the years.

I'm so pleased I've been able to make the booking process easy and help you find the right cruises. It's was a pleasure looking after your holiday plans, and I really appreciate your recommendation.

I look forward to helping you plan your next adventure!

Kind regards, Alvita.

Rated 5 out of 5 stars

10/10 for Miles Morgan

The agent we saw in your Clifton branch couldn't have done more to make sure we got the right holiday for us. She was professional throughout and has since contacted us by phone and email to confirm every aspect of our trip. She is a real credit to your organisation.

June 16, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you so much for your wonderful review. It was an absolute pleasure helping you find the right holiday, and I'm so pleased to hear you've been happy with the service.

I always want my customers to feel informed and confident every step of the way, so it's lovely to know that the calls and emails have been appreciated. Your kind words really do mean a lot to me, and thank you for taking the time to leave such thoughtful feedback.

I hope you have a fantastic holiday, and I look forward to helping you plan your next adventure when the time comes!

Kind regards, Alvita.

Rated 5 out of 5 stars

Excellent staff

Excellent staff , friendly, lots of knowledge.

June 6, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you for your kind words! I hope you enjoy your upcoming trip. Ali :)

Rated 5 out of 5 stars

Excellent and Knowledgeable Service

The 5 stars is due to the absolutely excellent level of service provided by Alvita at Miles Morgan, Clifton. She was able to answer all questions we had and has kept us informed throughout our booking process and the admin that comes after it. I would thoroughly recommend Miles Morgan to anyone wanting to book a holiday. First Class !

June 6, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you so much for your kind words, it really means a lot. I’m so pleased to hear that you felt well looked after and kept informed throughout the booking process and everything afterwards. It was a real pleasure helping you with your holiday plans, and I’m glad I could make things easy and straightforward for you.

I truly appreciate your recommendation and your lovely feedback. You know where I am if you need anything else.

Alvita

Rated 5 out of 5 stars

They was s kind in helping me to book…

They was s kind in helping me to book my holiday

June 4, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you for leaving this review for me. It was lovely to meet you both and I am really pleased I was able to help you with your holiday. Alvita

Rated 4 out of 5 stars

Cruise of Med June 26

Cruise of Med June 26. Very organised and knowledgeable

April 19, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you very much for leaving this feedback for me. It was a pleasure to be able to help you with your family's first cruise. I hope you all have a fabulous time! Alvita.

Rated 5 out of 5 stars

Great service

Great service, knowledgeable staff and competitive pricing

May 6, 2026
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Reply from Miles Morgan Travel - Clifton

Hello! Thank you for taking the time to leave this feedback for me. I am so pleased I was able to help you book your next escape. I look forward to helping you again in the future. Kind regards, Alvita

Rated 5 out of 5 stars

Fast friendly and efficient

Fast friendly and efficient, I don't know why I had never thought to use the travel agent before now!

May 2, 2026
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Reply from Miles Morgan Travel - Clifton

I am so excited for your trip to Australia, especially with who you are going to see at the Sydney opera house, I have enjoyed putting your trip together and I look forward to hearing all about it :) Alison xxx

Rated 5 out of 5 stars

Very Impressed!

We booked our cruise at the MM South West Cruise event in Cheltenham. The combination of cruise line employee/expert alongside a Miles Morgan representative worked really well. Alvita from MM Clifton was excellent. Very informative and helpful. Friendly and knowledgeable. Very impressed!

April 20, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you so much for taking the time to leave such lovely feedback.

It was a pleasure meeting you both, and it really means a lot to hear your kind words. I’m so pleased that Matt and I were able to help you book your special cruise.

Wishing you a fantastic trip, and please don’t hesitate to get in touch if you need anything further!

Alvita

Rated 5 out of 5 stars

Professional and good communication..

Professional and very helpful in guiding us to specific holiday destinations . Thanks

April 14, 2026
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Reply from Miles Morgan Travel - Clifton

Thanks so much for your kind feedback. I’m really glad I could help guide you to the right holiday destinations.

It was a pleasure helping you, and I really appreciate you taking the time to leave a review. Looking forward to helping you plan your next trip! Alvita x

Rated 5 out of 5 stars

Alison is a pleasant

Alison is a pleasant, efficient person and it’s always a joy to deal with.

April 22, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you for your kind words, and wow what a trip you have booked!!! Glad to be of help once again, Alison :)

Rated 5 out of 5 stars

Fantastic service

Fantastic service
Wanted a holiday and didn't care where to. Alison the rep helped us to pick the perfect holiday
We had left it until last minute but Alison couldn't have been more helpful
Would highly recommend

April 15, 2026
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Reply from Miles Morgan Travel - Clifton

I am so glad that I was able to find you that last minute trip, you are both going to have an amazing time. Alison :)

Rated 5 out of 5 stars

The service and attention to detail was…

The service and attention to detail was really impressive, as were the communications to the booking agent via phone and all the work on the screen. All of Alvita's efforts were so reassuring and I had peace of mind in making this booking.

April 3, 2026
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Reply from Miles Morgan Travel - Clifton

Hi John, Thank you so much for your thoughtful feedback! I’m so happy to hear that the service, attention to detail, and communications gave you peace of mind during your booking. It was a pleasure assisting you, and I’m so glad I could make the process smooth and reassuring. I look forward to helping you again in the future! Alvita.

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