Miles Morgan Travel - Clifton Reviews 

133
TrustScore 5 out of 5

4.8

20 Princess Victoria Street, BS8 4BP Clifton, Bristol, GB


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Rated 5 out of 5 stars

I have just returned from a truly wonderful Marella cruise around part of the Adriatic, visiting some absolutely beautiful places and, along the way, meeting some lovely fellow sol... See more

Rated 5 out of 5 stars

Went into the Clifton branch to enquire about a trip we had seen. Spoke to a brilliant helpful lady called Alvita, after clearing up questions we had about the trip, Alvita kindly booked the trip for... See more

Company replied

Rated 5 out of 5 stars

Had two recent(in last three months)bookings through Louise at the Clifton Office of Miles Morgan.The first was for a short weekend break in Paris at the end of March-as usual with Louise and MM,the w... See more

Company replied

Rated 5 out of 5 stars

The 5 stars is due to the absolutely excellent level of service provided by Alvita at Miles Morgan, Clifton. She was able to answer all questions we had and has kept us informed throughout our booking... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 20 Princess Victoria Street, BS8 4BP, Clifton, Bristol, United Kingdom

  • 0117 2232096

4.8

Excellent

TrustScore 5 out of 5

133 reviews

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4.8

All reviews

(133)

3,153 reviews in the last 12 months

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Rated 5 out of 5 stars

Very Impressed!

We booked our cruise at the MM South West Cruise event in Cheltenham. The combination of cruise line employee/expert alongside a Miles Morgan representative worked really well. Alvita from MM Clifton was excellent. Very informative and helpful. Friendly and knowledgeable. Very impressed!

April 20, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you so much for taking the time to leave such lovely feedback.

It was a pleasure meeting you both, and it really means a lot to hear your kind words. I’m so pleased that Matt and I were able to help you book your special cruise.

Wishing you a fantastic trip, and please don’t hesitate to get in touch if you need anything further!

Alvita

Rated 5 out of 5 stars

Professional and good communication..

Professional and very helpful in guiding us to specific holiday destinations . Thanks

April 14, 2026
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Reply from Miles Morgan Travel - Clifton

Thanks so much for your kind feedback. I’m really glad I could help guide you to the right holiday destinations.

It was a pleasure helping you, and I really appreciate you taking the time to leave a review. Looking forward to helping you plan your next trip! Alvita x

Rated 5 out of 5 stars

Alison is a pleasant

Alison is a pleasant, efficient person and it’s always a joy to deal with.

April 22, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you for your kind words, and wow what a trip you have booked!!! Glad to be of help once again, Alison :)

Rated 5 out of 5 stars

Fantastic service

Fantastic service
Wanted a holiday and didn't care where to. Alison the rep helped us to pick the perfect holiday
We had left it until last minute but Alison couldn't have been more helpful
Would highly recommend

April 15, 2026
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Reply from Miles Morgan Travel - Clifton

I am so glad that I was able to find you that last minute trip, you are both going to have an amazing time. Alison :)

Rated 5 out of 5 stars

The service and attention to detail was…

The service and attention to detail was really impressive, as were the communications to the booking agent via phone and all the work on the screen. All of Alvita's efforts were so reassuring and I had peace of mind in making this booking.

April 3, 2026
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Reply from Miles Morgan Travel - Clifton

Hi John, Thank you so much for your thoughtful feedback! I’m so happy to hear that the service, attention to detail, and communications gave you peace of mind during your booking. It was a pleasure assisting you, and I’m so glad I could make the process smooth and reassuring. I look forward to helping you again in the future! Alvita.

Rated 5 out of 5 stars

Cruise Booking

Prompt and very helpful information received from Alvita. Booking was seamless and easy.

April 1, 2026
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Reply from Miles Morgan Travel - Clifton

Hi Debra, I’m so happy that everything went smoothly and that I could help! It was a pleasure assisting you, and I’m always here if you need anything for your next booking. Thank you for taking the time to share your experience it really means a lot! Alvita

Rated 5 out of 5 stars

Excallent service and advice …

Excallent service and advice to find best holiday to suit us

March 13, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you so much for your kind review. We’re delighted to hear that you received excellent service and helpful advice in finding the perfect holiday to suit you. Your feedback means a lot to us, and we look forward to helping you plan your next trip!

Kind Regards
Louise

Rated 4 out of 5 stars

Good response to holidays I was…

Good response to holidays I was interested in.
Have booked as a result of presentations .
Helpful staff at Clifton agents.

March 3, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you for your lovely feedback! We’re so pleased to hear that you found the holiday presentations helpful and that they inspired you to make a booking. It’s also great to know our team at the Clifton branch were able to assist you. We hope you have a fantastic holiday, and if there’s anything else we can help with, please don’t hesitate to get in touch. 😊

Kind Regards
Louise

Rated 5 out of 5 stars

Excellent service

We cannot fault the service provided. The staff go out of their way to help and are so polite

February 27, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you for your kind feedback. We are delighted to hear that you cannot fault the service provided and that our staff have gone out of their way to help while remaining polite and supportive.

Your comments are greatly appreciated and will certainly be shared with the team. It is always encouraging for our staff to know that their efforts are making a positive difference.

Thank you again for taking the time to share your experience.

Kind regards,
Louise

Rated 5 out of 5 stars

Friendly and efficient service

Friendly and efficient service
Staff are well informed and offer helpful advice

February 27, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you so much for your lovely feedback!

We’re delighted to hear that you found our service friendly and efficient, and that the team was able to provide helpful, informed advice. That’s exactly the experience we aim to deliver to every client.

We truly appreciate you taking the time to share your experience and look forward to welcoming you again soon.

Best wishes,
Louise

Rated 5 out of 5 stars

Effortless, stress free booking with Alvita

Alvita made the booking effortless for us, researched lots of options to get us the best possible deal and spoke to the cruise line several times to clarify things. It couldn’t have been an easier, stress free experience! Would always book with Alvita again.

March 1, 2026
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Reply from Miles Morgan Travel - Clifton

I really appreciate your lovely review! I’m so happy I could make your cruise booking simple and find the best deal for you. I can’t wait to help you plan your next adventure. Alvita.

Rated 5 out of 5 stars

I booked a holiday to Japan for myself…

I booked a holiday to Japan for myself and my son.I had done a bit of research but it was all over whelming.I received some great advice and responses to all my queries very quickly and also reassurance around some of my apprehensions such as connecting flights etc.

February 28, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you so much for your lovely review! I’m really pleased I could help make planning your trip to Japan feel less overwhelming and provide reassurance. I hope you and your son have an amazing holiday and create some unforgettable memories together! 😊Alison x

Rated 5 out of 5 stars

A Warm Welcome

A Warm welcome, Professional, Experienced Staff. Fast, Thorough and Efficient Service.

February 28, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you for the lovely words, you are going to have an amazing time! I look forward to seeing your pictures, Alison :)

Rated 5 out of 5 stars

Sri Lanka here we come!

Alison Plaster made the whole experience easy and enjoyable! She worked really hard to find us the perfect holiday, at a great price!

February 21, 2026
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Reply from Miles Morgan Travel - Clifton

Ah that’s so lovely of you to say, thank you! 😊

I’m really glad I could help and make it all feel easy. That’s always the aim. Now the only thing left to do is start counting down to take off! ✈️🌴 Alison x

Rated 5 out of 5 stars

Felt treated as individuals

Our Adviser Alison was extremely friendly and welcoming. She listened carefully to what we were looking for and made several suggestions- not just focusing on the most expensive options which we appreciated. She seemed very knowledgeable of the destination we had chosen and as a result of her help we made a choice. We felt under no pressure to choose and now look forward to working with her to prepare for our trip. A really personal experience and we would definitely recommend to others

February 11, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you very much for your kind comments. I’m really pleased you felt listened to and supported while we explored the options for the right trip.
I’m glad we were able to find something that feels right for you, and I look forward to helping you prepare for your trip. Thank you again for your kind words, it’s greatly appreciated. Alison :)

Rated 4 out of 5 stars

Team at Miles Morgan were very helpful

Team at Miles Morgan were very helpful. We got a good deal and they pointed out that my passport needed renewing whilst I though it was in date!

February 3, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you for your kind words, and it was lucky we spotted your passport was out of date. Have a great holiday, Alison x

Rated 4 out of 5 stars

Effective

Listened to our request carefully and acted efficiently.

February 8, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you for your lovely comments. It was a pleasure to help, and I’m glad I could respond to your request quickly and effectively. Kind Regards
Louise

Rated 5 out of 5 stars

Friendly staff

Friendly staff who sorted out details very eficiently.

January 31, 2026
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Reply from Miles Morgan Travel - Clifton

Thank you so much for taking the time to leave this review.. We truly appreciate your feedback. Kind Regards
Louise

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