Miles Morgan Travel - Clifton Reviews 

134
TrustScore 5 out of 5

4.8

20 Princess Victoria Street, BS8 4BP Clifton, Bristol, GB


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Rated 5 out of 5 stars

Went into the Clifton branch to enquire about a trip we had seen. Spoke to a brilliant helpful lady called Alvita, after clearing up questions we had about the trip, Alvita kindly booked the trip for... See more

Company replied

Rated 5 out of 5 stars

I have just returned from a truly wonderful Marella cruise around part of the Adriatic, visiting some absolutely beautiful places and, along the way, meeting some lovely fellow sol... See more

Rated 5 out of 5 stars

Had two recent(in last three months)bookings through Louise at the Clifton Office of Miles Morgan.The first was for a short weekend break in Paris at the end of March-as usual with Louise and MM,the w... See more

Company replied

Rated 5 out of 5 stars

The 5 stars is due to the absolutely excellent level of service provided by Alvita at Miles Morgan, Clifton. She was able to answer all questions we had and has kept us informed throughout our booking... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 20 Princess Victoria Street, BS8 4BP, Clifton, Bristol, United Kingdom

  • 0117 2232096

4.8

Excellent

TrustScore 5 out of 5

134 reviews

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4.8

All reviews

(134)

3,159 reviews in the last 12 months

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Rated 5 out of 5 stars

A Good Experience.

Every aspect of the booking process was excellent and the level of customer service was of a high standard. The staff were helpful, friendly and knowledgable.

August 12, 2025
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Reply from Miles Morgan Travel - Clifton

Thank you for your kind words. Enjoy your holiday and we look forward to hear all about it on your return.

Alison x

Rated 5 out of 5 stars

Very helpful with my request for travel…

Very helpful with my request for travel insurance.

August 13, 2025
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Reply from Miles Morgan Travel - Clifton

Thank you for taking the time to leave feedback. It was my pleasure to help and assist with booking your travel insurance. Thank you, Kate

Rated 5 out of 5 stars

Excellent Service. Friendly staff.

Alison, our Travel Specialist was excellent. Professional and friendly, she listened to our needs and explored many options before we made a final decision. Not having travelled for a while and not up with technology, we were reassured that everything would be taken care of. Would throughly recommend.

August 9, 2025
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Reply from Miles Morgan Travel - Clifton

It was a pleasure to arrange this birthday celebration trip for you and your mum. I know you are going to have a fantastic time, and I look forward to hearing all about it.

Alison x

Rated 5 out of 5 stars

Good experience

Alison has been so patient and helpful.

August 2, 2025
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Reply from Miles Morgan Travel - Clifton

It was a pleasure to arrange this trip for you. Have a fantastic time.
Alison x

Rated 5 out of 5 stars

Very helpful

Very helpful and booked holiday for us

August 3, 2025
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Reply from Miles Morgan Travel - Clifton

It was lovely booking this trip for you. You are going to have a fabulous time x
Ali x

Rated 5 out of 5 stars

First time cruise

We wanted some advice to help us book our first cruise. We had a list of questions which were all answered by the knowledgeable advisor & we left happy that we had booked the best holiday for us

July 1, 2025
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Reply from Miles Morgan Travel - Clifton

Thank you so much for your kind words! We're so happy to hear that you had a positive experience with us and we were able to help you choose the perfect cruise for your first adventure. We know you'll create some unforgettable memories. Don’t hesitate to get in touch if you need anything else – we're always happy to help!

Happy cruising! 🚢✨

Kind Regards,
Kate

Rated 5 out of 5 stars

louise is very helpful,and all stafe very good and

louise is very helfull and all the staff are very good

June 17, 2025
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Reply from Miles Morgan Travel - Clifton

Thank you so much for your lovely message – and for trusting me with your holidays over the last 25 years! It’s been an absolute pleasure helping you make so many special memories. I’m lucky to have such a great team around me too, and we all really appreciate your kind words and continued support. Here’s to many more adventures to come! 😊✈️🌍

Kind Regards
Louise

Rated 5 out of 5 stars

Expert guidance

Expert guidance in finding a suitable holiday, while saving us money.

June 22, 2025
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Reply from Miles Morgan Travel - Clifton

I'm so glad to hear you were happy with my service and guidance. I hope you are looking forward to your holiday. If you have any questions in the meantime, I'm always happy to help. Kate

Rated 5 out of 5 stars

Thank you Louise

Louise was a pleasure to deal with. Thank you.

June 20, 2025
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Reply from Miles Morgan Travel - Clifton

Thank you so much for your lovely message! It was an absolute pleasure to help you, and I’m so glad I could be part of your journey. Don’t hesitate to get in touch if you need anything else – I’m always happy to help!

Kind Regards
Louise

Rated 5 out of 5 stars

Louise and the Clifton Branch

Always friendly, knowledgable and efficient service from Louise and the team.
Going to see them has become part of the holiday and we come out with more ideas for the next one :-)

June 18, 2025
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Reply from Miles Morgan Travel - Clifton

Thank you so much for your kind words!
It’s always a joy to see you, and I love that popping in has become part of your holiday 😊 I looking forward to helping you plan the next adventure. See you again soon!

Kind regards
Louise

Rated 5 out of 5 stars

Louise and Alison at the Clifton branch…

Louise and Alison at the Clifton branch are super and so friendly. Always on hand to answer any queries or questions and have found me some super deals over the years I have been booking cruises with them. Also when CMV folded during COVID - Louise sorted out the full refund and found another Cruise for me to go on. Will always use them now.

November 2, 2024
Unprompted review
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Reply from Miles Morgan Travel - Clifton

Thank you for your kind words, we look forward to booking your next trip.
Alison x

Rated 5 out of 5 stars
Miles Morgan Travel - Clifton logo

Reply from Miles Morgan Travel - Clifton

Thanks so much for your kind words! We’re really glad to hear you had a positive experience with our team. We always strive to be efficient and friendly, so it’s great to know we hit the mark for you.

If you ever need anything else, don’t hesitate to get in touch!

Rated 5 out of 5 stars

The Team at Miles Morgan are always…

The Team at Miles Morgan are always very helpful with selecting the right holidays every year.

I can’t recommend them highly enough.

May 8, 2025
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Reply from Miles Morgan Travel - Clifton

Thank you so much for your kind words! We’re really glad to hear that you’ve had such a positive experience with the team at Miles Morgan. It’s always our goal to help you find the perfect holidays, and it’s great to know we’re hitting the mark for you.

We look forward to helping you plan many more fantastic trips in the future!

Rated 5 out of 5 stars

Great staff

Great staff, really helpful, listened to all requests and sought out information where needed
Would confidently book with them again

May 6, 2025
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Reply from Miles Morgan Travel - Clifton

I am so glad we got there in the end! Enjoy your trip to China, and I look forward to hearing all about it!
Alison :)

Rated 4 out of 5 stars

Singapore/ Australia

I had a fairly complicated journey to sort out and this was further complicated by three different people at the travel agency being involved. But a lot of care and time was taken to make sure I was happy with the outcome. I felt I had been given good and considered advice.

April 27, 2025
Rated 5 out of 5 stars

Louise always excellent

Louise as always was very helpful, quick (we were on a meter) and full of knowledge. She is a delight to deal with.

April 30, 2025
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Reply from Miles Morgan Travel - Clifton

Thank you for your kind words, really glad we were able to help you quickly :)
Louise x

Rated 5 out of 5 stars

Special holiday

Very friendly Staff, knowledgeable, nothing to much trouble.

April 28, 2025
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Reply from Miles Morgan Travel - Clifton

Thank you for your kind words, I am so glad that we got there in the end and found the right destination for your special holiday.
I look forward to seeing those sea view pictures!
Alison😀

Rated 5 out of 5 stars

The Travel agent listened and checked…

The Travel agent listened and checked what you where saying and didn't just look at a screen.
She was both friendly and courteous.

April 28, 2025
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Reply from Miles Morgan Travel - Clifton

Thank you so much for your kind words! I'm really glad to hear that you felt listened to and well taken care of. I cannot wait to hear all about your River Cruise trip x
Alison 😀

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