Went into the Clifton branch to enquire about a trip we had seen. Spoke to a brilliant helpful lady called Alvita, after clearing up questions we had about the trip, Alvita kindly booked the trip for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have just returned from a truly wonderful Marella cruise around part of the Adriatic, visiting some absolutely beautiful places and, along the way, meeting some lovely fellow sol... See more
Had two recent(in last three months)bookings through Louise at the Clifton Office of Miles Morgan.The first was for a short weekend break in Paris at the end of March-as usual with Louise and MM,the w... See more
Company replied
The 5 stars is due to the absolutely excellent level of service provided by Alvita at Miles Morgan, Clifton. She was able to answer all questions we had and has kept us informed throughout our booking... See more
Company replied
Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
20 Princess Victoria Street, BS8 4BP, Clifton, Bristol, United Kingdom
- 0117 2232096
4.8
Excellent
134 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
South America Alison took the stress out of…
Alison took the stress out of organising a holiday to South America when we felt we were bound to get it wrong if we tried to do it ourselves!
February 1, 2025
Reply from Miles Morgan Travel - Clifton
HI,
You are welcome, this trip was an absolute pleasure to put together for you, to ensure that you both do not miss out on anything! Have an amazing time! Alison
Nothing was too much trouble
Alison in the Clifton Office was extremely helpful and went out of her way to research many queries that we had. She found us just the holiday that we were looking for.
January 31, 2025
Reply from Miles Morgan Travel - Clifton
Thank you for your compliment, and I am glad that I found the exact holiday that you were looking, I look forward to seeing the photos! Alison
Clifton branch. Amazing service
Louise in the Clifton branch went above and beyond with her search for our holiday.. amazing service, always contactable and replies straight away. Thank you
January 31, 2025
Reply from Miles Morgan Travel - Clifton
Thank you so much for your lovely feedback! It was my pleasure to help with your holiday search, and I’m so glad you were happy with the service. I always try to make things as smooth and easy as possible, so it’s wonderful to hear your kind words.
If you need anything else, I’m always here to help!
Best wishes,
Louise 😊
Brilliant service
Brilliant service ! Alison was so helpful and sorted our holiday requirements out perfectly !
January 31, 2025
Reply from Miles Morgan Travel - Clifton
Thank you! This Itinerary was lovely to put together for you! The destinations and hotels chosen are stunning! I look forward to hearing all about it!, Alison
Miles Morgan - don’t bother
We contacted MM Travel Clifton Branch to arrange an appointment to book a cruise for a group of 10 friends - they couldn’t have been more unhelpful & disinterested, I was shocked. I would NEVER use MM again
November 1, 2024
Unprompted review
Reply from Miles Morgan Travel - Clifton
Thank you for bringing this to our attention. I’m truly sorry to hear this. At Miles Morgan Travel, we pride ourselves on delivering excellent customer service, and it’s disappointing to hear we didn’t meet those standards in your case. I am investigating the comments with team.
I’d be happy to assist you personally in arranging the cruise for your group. Please feel free to email me directly at louise.pye@milesmorgantravel.co.uk, and I will ensure we take care of all your requirements promptly and efficiently.
Once again, I sincerely apologize for any inconvenience caused and appreciate your feedback, which will help us improve.
Best regards,
Louise Pye - Manager
Miles Morgan Travel
Great service
Louise Pye gave us several options and also personal recommendations. She made regular contact with us with further useful information. Booking with Louise in person was perfect as I could ask further details. Actual booking was very straightforward as Louise had all my details to hand do it was quick and easy followed up with a confirmation email within the hour. Impressed all round.
December 27, 2024
Reply from Miles Morgan Travel - Clifton
Thank you so much for your lovely feedback! It was an absolute pleasure helping you, and I’m so glad to hear you found the process straightforward and that the personal recommendations were helpful. I always aim to make things as easy and stress-free as possible, so it’s wonderful to know that everything worked perfectly for you. If there’s anything else you need or any other questions come up, don’t hesitate to get in touch—I’m here to help! 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.