Miles Morgan Travel - Devizes Reviews 

200
TrustScore 5 out of 5

4.9

21 The Brittox, SN10 1AJ Devizes, Wiltshire, GB


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Rated 5 out of 5 stars

As the older generation so helpful to have a local store to book our holidays. also, thanks to susanne, for all her knowledge and help

Company replied

Rated 5 out of 5 stars

nch looking for a rail holiday, especially Switzerland. Suzanne suggested 2 companies and we picked GRJ. WE were given a great deal of info from her screen, but she did not push us in any direction.... See more

Company replied

Rated 5 out of 5 stars

Simply “The Best” Cannot fault the service and attention you receive in Devizes MM and have booked several holidays here We normally are looked after by Suzanne who always listens to our requireme... See more

Company replied

Rated 5 out of 5 stars

Mollie was very helpful and patient with me. I'm an 81 year old lady and was looking to book a short trip to Alderney with a direct flight from Southampton. She arranged everything for me from the fl... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 21 The Brittox, SN10 1AJ, Devizes, Wiltshire, United Kingdom

  • 01380 562600

4.9

Excellent

TrustScore 5 out of 5

200 reviews

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4.9

All reviews

(200)

3,177 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

The efficiency and knowledge of the Manager of Devizes branch Suzanne Morris was brilliant. She was very helpful and cheerful understood our requirements being of the older generation

January 13, 2026
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Reply from Miles Morgan Travel - Devizes

Thank you so much for your lovely comments. It was a real pleasure helping you, and I’m very glad I could make things clear and straightforward for you. Your kind words really mean a lot and are very much appreciated.

Warm regards,
Suzanne Morris

Rated 5 out of 5 stars

All that was required was dealt with in…

All that was required was dealt with in a pleasant and friendly atmosphere

January 13, 2026
Miles Morgan Travel - Devizes logo

Reply from Miles Morgan Travel - Devizes

Thank you so much for your lovely feedback. I’m really pleased to hear that everything was taken care of in a pleasant and friendly atmosphere. It was a pleasure helping you, and I truly appreciate you taking the time to share your comments.

Best wishes,
Suzanne Morris

Rated 5 out of 5 stars

Used them for our holidays for years

Used them for our holidays for years. You know the girls will be helpful and efficient and deal with any follow ups.

January 4, 2026
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Reply from Miles Morgan Travel - Devizes

Thank you so much. We really appreciate your lovely feedback and your continued support over the years. We’re so glad we have been able to look after everything for you

Rated 5 out of 5 stars

Great experience

Really helpful staff, knew what she was doing and found us what we were looking for. Very knowledgeable.

January 8, 2026
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Reply from Miles Morgan Travel - Devizes

Good Morning,

Thank you so much for your kind review! I am so pleased I could help you find what you were looking for.
We look forward to seeing you in store again soon!

Kind regards,
Mollie

Rated 5 out of 5 stars

Helpful and friendly staff

Helpful and friendly staff. Holiday requirements met. Would be helpful if they introduced an app to see details of holiday rather than simply hard copy but otherwise really good service.

January 7, 2026
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Reply from Miles Morgan Travel - Devizes

Good Afternoon,

Thank you for your lovely feedback. We are glad you found our team helpful and your holiday needs were met! We appreciate your suggestion about introducing an app, and will feed this back to our team.

Kind regards,
Mollie

Rated 5 out of 5 stars

Happy customer

I could not get into the shop to make my booking so spoke to Suzanne on the telephone, gave her a few details and she came back to me with the options to choose from. Having asked a few more questions which were answered there and then I went ahead and booked. Everything was e mailed to me shortly after. I have always found the girls in Devizes branch are polite helpful and always ready to go the extra mile. I could not ask for more and would recommend booking with Miles Morgan every time.

January 4, 2026
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Reply from Miles Morgan Travel - Devizes

Thank you so much for your kind review. It was a pleasure helping you with your booking, and I’m really glad I could make the process easy for you over the phone. Your lovely feedback about the Devizes team means a great deal to us, and we truly appreciate your recommendation. I look forward to helping you again in the future.

Rated 5 out of 5 stars

Suzanne was extremely helpful when I…

Suzanne was extremely helpful when I was making initial enquiry, checking availability of flights, rooms, concert tickets. This continued when booking made. Thank you. Looking forward to our trip later in 2026

December 28, 2025
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Reply from Miles Morgan Travel - Devizes

Thank you so much for your kind words — it really means a lot to me. I’m so glad I could help with your initial enquiry and with organising the flights, accommodation and concert tickets. It’s been a pleasure helping you plan your trip, and I’m really looking forward to hearing all about it when 2026 arrives! If you need anything at all in the meantime, please don’t hesitate to get in touch. 😊

Rated 5 out of 5 stars

We was treated very fairly at miles…

We was treated very fairly at miles Morgan and got the holiday that we wanted in the end staff are really friendly and helpful would recommend the Devizes branch to anyone .

December 30, 2025
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Reply from Miles Morgan Travel - Devizes

Hello
Thank you so much for your lovely feedback! We’re really glad we could help you find the holiday you wanted and that you had a good experience with the team. We really appreciate your kind words. Thanks again for recommending us
Kind Regards
Suzanne

Rated 5 out of 5 stars

Simply The Best 🤩

Simply “The Best”
Cannot fault the service and attention you receive in Devizes MM and have booked several holidays here
We normally are looked after by Suzanne who always listens to our requirements we have a laugh together and always leave happy we have the holiday we went in for! She is just great as are all the other staff in there Fiona Tasha & Mollie
We wouldn’t choose to go anywhere else to book our holidays ☀️ 😎

December 28, 2025
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Reply from Miles Morgan Travel - Devizes

Thank you so much for such a lovely review. It really means a lot to me to read this, and I’m so glad you always leave happy with the holiday you came in for! I genuinely enjoy helping you plan your trips and sharing a laugh along the way.

Your kind words about the team will mean so much to Fiona, Tasha and Mollie too — we’re very lucky to have such a great team here at Devizes. Thank you again for your continued support, and I can’t wait to help you book your next holiday!

Suzanne 😊

Rated 5 out of 5 stars

Everything was made super easy for me

Everything was made super easy for me. The staff went the extra mile and were very friendly.

December 10, 2025
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Reply from Miles Morgan Travel - Devizes

Good Morning,

Thank you for your 5-star review!
I am so pleased we made the booking process easy for you and hope you are looking forward to your holiday.

Kind regards,
Mollie

Rated 5 out of 5 stars

It was a very relaxing experience but…

It was a very relaxing experience but highly efficient for us and Mollie was brilliant. Thank you.

November 14, 2025
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Reply from Miles Morgan Travel - Devizes

Good Afternoon,

Thank you so much for your kind words, I really appreciate it!
I am so pleased I was able to make the experience relaxing for you, and hope you are looking forward to your holiday.

Kind regards,
Mollie

Rated 5 out of 5 stars

Great service

Great service, Molly was patient & very helpful.

November 18, 2025
Miles Morgan Travel - Devizes logo

Reply from Miles Morgan Travel - Devizes

Good Morning,

Thank you so much for your lovely review!
It was a pleasure helping you book your holiday, I look forward to seeing you in store again soon.

Kind regards,
Mollie

Rated 5 out of 5 stars

Holiday

Two salespeople were trying to find us the perfect holiday to meet our wants and needs which they did. Thanks so much.

November 2, 2025
Miles Morgan Travel - Devizes logo

Reply from Miles Morgan Travel - Devizes

Good Morning,

Thank you for your 5 star review!
We are so glad we were able to find you the perfect holiday and look forward to seeing you in store again soon.

Kind regards,
Mollie

Rated 5 out of 5 stars

Have been using MILES morgan Devizes…

Have been using MILES morgan Devizes for many years.
Always found them helpful,pleasant and professional.

November 8, 2025
Miles Morgan Travel - Devizes logo

Reply from Miles Morgan Travel - Devizes

Thank you so much for your lovely feedback! We really appreciate your continued support over the years and are delighted to hear that you’ve always found our team helpful, pleasant, and professional.
Kind regards
Suzanne

Rated 5 out of 5 stars

Patient people

Nothing is ever too much for whoever is dealing with your booking. They sit patiently, tapping away at their computer to find the best deal.

November 4, 2025
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Reply from Miles Morgan Travel - Devizes

Hello
Thank you for your review. It is always lovely to see you all and get you the right holiday.
Kind Regards
Suzanne

Rated 5 out of 5 stars

Excellent Service

We booked a cruise with Miles Morgan Travel and was very patient with us and understood our needs. Very efficient and professional.

October 8, 2025
Miles Morgan Travel - Devizes logo

Reply from Miles Morgan Travel - Devizes

Thank you for your 5 Star Review. It was our pleasure to assist you, and we're so pleased we could help find something that suited your needs. We always aim to provide patient, professional, and efficient service, so it’s wonderful to know that came across in your experience.
Kind regards
Tasha

Rated 5 out of 5 stars

Excellant. A very helpful team at Miles Morgan…

A very helpful team at Miles Morgan Devizes. I have booked many holidays through them and never had a problem.
10out of 10

October 14, 2025
Miles Morgan Travel - Devizes logo

Reply from Miles Morgan Travel - Devizes

Thank you so much for your kind words and for taking the time to leave such a lovely 5 Star review! We're delighted to hear you've had great experiences booking your holidays with us. It’s always our pleasure to help, and we truly appreciate your continued support. Looking forward to helping you plan your next adventure!

Kind Regards
Tasha

Rated 5 out of 5 stars

Efficient and friendly

Efficient, friendly, helpfull.

October 12, 2025
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Reply from Miles Morgan Travel - Devizes

Hello
Thank you for your lovely review. I'm glad we was able to make everything work.
Kind Regards

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