As the older generation so helpful to have a local store to book our holidays. also, thanks to susanne, for all her knowledge and help
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
nch looking for a rail holiday, especially Switzerland. Suzanne suggested 2 companies and we picked GRJ. WE were given a great deal of info from her screen, but she did not push us in any direction.... See more
Company replied
Simply “The Best” Cannot fault the service and attention you receive in Devizes MM and have booked several holidays here We normally are looked after by Suzanne who always listens to our requireme... See more
Company replied
Mollie was very helpful and patient with me. I'm an 81 year old lady and was looking to book a short trip to Alderney with a direct flight from Southampton. She arranged everything for me from the fl... See more
Company replied
Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
21 The Brittox, SN10 1AJ, Devizes, Wiltshire, United Kingdom
- 01380 562600
4.9
Excellent
200 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Suzanne at Devizes
Suzanne very efficiently booked the Riviera Travel tiver cruise we requested. She is very friendly and knowledgeable.
October 11, 2025
Reply from Miles Morgan Travel - Devizes
Hello
Thank you for your lovely review. Its always a pleasure to see you both.
Kind Regards
Suzanne
Suzanne was really helpful
Suzanne was really helpful, patient and efficient. She listened to our needs and was able to provide good suggestions for our short break.
October 11, 2025
Reply from Miles Morgan Travel - Devizes
Hello
Thank you for your lovely review. It was nice to meet you both.
Kind regards
Suzanne
Extremely knowledgable and helpful. Suzanne always goes the extra mile to ensure we get the best experience.
Extremely knowledgable and helpful.
September 23, 2025
Reply from Miles Morgan Travel - Devizes
Thank you for your lovely review. I was a pleasure to see you and book your holiday.
Kind regards
Suzanne
Helpful but not pushy.
nch looking for a rail holiday, especially Switzerland.
Suzanne suggested 2 companies and we picked GRJ.
WE were given a great deal of info from her screen, but she did not push us in any direction. When we decided one holiday suited us, Suzanne pointed out some details on mobility and said that our hotels would be informed of our dietary requirements . We went home to make a decision and phoned back to confirm. Suzanne also secured us return rail tkts from home to London at a very good price.... further details came by email.
September 16, 2025
Reply from Miles Morgan Travel - Devizes
Hello
Thank you for the great review. I'm glad I could help.
Kind regards
Suzanne
We booked a family holiday for next…
We booked a family holiday for next year to Disney Paris, and Mollie was excellent in helping us,will probably need her again to answer a few more queries. Thank you Mollie.
September 19, 2025
Reply from Miles Morgan Travel - Devizes
Good Morning,
Thank you so much for this wonderful review, it was a pleasure to help you book your holiday to Disneyland Paris.
We look forward to seeing you in store again soon!
Kind regards,
Mollie
Always go m.m.friendly girls and know…
Always go m.m.friendly girls and know what I want
September 21, 2025
Reply from Miles Morgan Travel - Devizes
Thank you so much for your 5 Star Review.! We're really glad to hear that you always have a great experience with us . We appreciate your loyalty and look forward to seeing you again soon!
Kind regards
Tasha
Difficult request to book for 2027
Difficult request to book for 2027.
Professionally resolved.
September 20, 2025
Reply from Miles Morgan Travel - Devizes
Hello
Thank you for your review. Its always a pleasure to see you both and book your holidays.
Kind Regards
Suzanne
They found a alternative holiday when…
They found a alternative holiday when we found out all the cabins were already taken on our desired destination
September 13, 2025
Reply from Miles Morgan Travel - Devizes
Hello
Thank you for you lovely review. I'm happy we got you an alternative holiday.
Kind Regards
Suzanne
Miles Morgan to find your Perfect Holiday…
We always choose Miles Morgan for discussing and booking our holidays. All the members of staff are super helpful and can come up with ideas to fit our needs. The customer service is excellent when booking right through to departure.
September 13, 2025
Reply from Miles Morgan Travel - Devizes
Hello
Thank you for your great review. It is always a pleasure to see you both.
Kind Regards
Suzanne
Efficient knowledgeable service
Efficient knowledgeable service - nothing is too much trouble!
September 6, 2025
Reply from Miles Morgan Travel - Devizes
Good Morning,
Thank you for this 5-star review! We are delighted to hear you are happy with the service and hope you are looking forward to your holiday.
Kind regards,
Mollie
Suzanne the Manager was very pleasant…
Suzanne the Manager was very pleasant and extremely knowledgeable
September 6, 2025
Reply from Miles Morgan Travel - Devizes
Hello Lynda
Thank you for your lovely review. It is always a pleasure to see you.
Kind Regards
Suzanne
Great service
I had 2 travel advisors assist me with my latest booking. Greece, island hopping.
Their experience shines thru, they use their initiative, find out what you want, not necessarily what you think you want.
I walk away after booking my holiday, totally relaxed, excited , looking forward to my next adventure.
August 30, 2025
Reply from Miles Morgan Travel - Devizes
Thank you so much for your 5 Star Review! We're thrilled to hear that our travel advisors were able to help shape your Greece island-hopping adventure into something truly special. It's wonderful to know that their experience, attention to detail, and genuine care made the booking process smooth and enjoyable for you.
Helping you feel relaxed and excited about your travels is exactly what we aim for — we can’t wait to help plan your next adventure!
Kind regards,
Tasha
The flight I wanted was available
August 24, 2025
Reply from Miles Morgan Travel - Devizes
Thank you for taking the time to leave a review. We are pleased to hear that the flight you were looking for was available. Should you require any further assistance or have additional travel needs in the future, please do not hesitate to contact us.
Kind regards
Tasha
Molly was a gem when it came to…
Molly was a gem when it came to organizing our holiday for me and my two friends, she found us a very nice place in Lanzarote that ticked all our boxes and we are very much looking forward to a great holiday in 2026!
August 31, 2025
Reply from Miles Morgan Travel - Devizes
Good Morning,
Thank you so much for this lovely review, it is very much appreciated.
I'm pleased you are happy with the holiday booked and I look forward to seeing you in store again soon.
Kind regards,
Mollie
Very helpful knowledgable and efficient…
Very helpful knowledgable and efficient staff in Devizes, always makes sure I am happy with what was discussed.
August 29, 2025
Reply from Miles Morgan Travel - Devizes
Thank you for your lovely Five Star review! We're so pleased to hear that our team in Devizes has been helpful, knowledgeable, and efficient. Making sure you're happy and confident with everything discussed is always our priority. We really appreciate your feedback and continued support.
Kind regards
Tasha
Professional and Friendly
Good advice, friendly and professional staff and it’s always nice when you have the personal approach.
August 27, 2025
Reply from Miles Morgan Travel - Devizes
Thank you for your Five Star review.
We're really glad to hear that you appreciated the advice and found our team friendly and professional. Providing a personal touch is something we truly value, so it means a lot to know that it made a difference. We look forward to seeing you again soon!
Kind Regards
Tasha
We decided at late notice to book a…
We decided at late notice to book a particular holiday, phoned Suzanne the agent who started the procedure prior to visiting the shop. She already had our details from a previous booking so when I arrived it was just a case of confirming details and paying. So easy and efficient. We can all easily book on line but we like the security of getting it done with an expert to avoid any mistakes.
August 17, 2025
Reply from Miles Morgan Travel - Devizes
Hello
Thank you for your great review. I hope yu have a great holiday.
Kinds Regards
Suzanne
Clear, Friendly, Knowledgeable
Clear, friendly, attentive and knowledgeable staff. Good to be able to speak to someone in person.
August 10, 2025
Reply from Miles Morgan Travel - Devizes
Good Morning,
Thank you so much for your 5 star review! Your feedback is very much appreciated.
Kind regards,
Mollie
Excellent experience
Excellent experience; very friendly and nothing too much trouble to find the holiday that suited us.
July 31, 2025
Reply from Miles Morgan Travel - Devizes
Thank you so much for the 5 Star Review.
I am thrilled to hear you had an excellent experience and that I could help find the perfect holiday for you. We really appreciate your feedback and look forward to helping you again in the future!
Kind Regards
Tasha
Suzanne in Devizes was very friendly…
Suzanne in Devizes was very friendly and has helped us get the holiday that we wanted on several occasions.
July 29, 2025
Reply from Miles Morgan Travel - Devizes
Hello
Thank you for you lovely review. Its always a pleasure to get your cruise booked.
Kind Regards
Suzanne
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.