The booking was more complicated than normal but Connor the Agent was very patient and thorough and explained all the constraints with this particular booking and eventually we were successful in boo... See more
Company replied
Location
Switch locationUnit 4 St Michael's Building, Eastgate Street, GL1 1PD Gloucester, Gloucestershire, GB
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Nice friendly staff when you walk in. Well organised and clean premises. Made to feel at ease as walking into a travel agent can feel overwhelming sometimes especially with the number of possible vaca... See more
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Conor is just exceptional, he always remembers us, is super patient and knows exactly what we want and need and has found us the perfect holiday with everything we wanted and needed for our large fami... See more
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I have used the company for the passed four years and prefer it to going online to make a travel booking. The manager, Conor Watts, is very helpful in spends time finding the type and holiday wated... See more
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Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
Unit 4 St Michael's Building, Eastgate Street, GL1 1PD, Gloucester, Gloucestershire, United Kingdom
- 01452 345100
4.9
Excellent
327 reviews
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Reply from Miles Morgan Travel - Gloucester
Thank you so much for your wonderful review! We are delighted to hear that you found our team friendly and helpful. We truly appreciate your kind words. Kloe
Jessica was very thorough exploring our…
Jessica was very thorough exploring our needs and after a couple of hours with her her customer service standards never dropped , we booked our dream holiday
August 27, 2026
Reply from Miles Morgan Travel - Gloucester
Hi, thank you so much for your lovely review! It was a pleasure helping you and exploring your needs. I’m so pleased we found and booked your dream holiday. Best wishes, Jessica.
Reply from Miles Morgan Travel - Gloucester
Hi David, I am happy to hear that I found what you wanted. I appreciate your kind words! I hope to see you both again soon. Best wishes, Conor.
Laya was very methodical in going…
Laya was very methodical in going through the information required making sure it was all correct for myself my wife and my daughter and young children
August 27, 2026
Reply from Miles Morgan Travel - Gloucester
Hi Alan, thank you for your wonderful 5-star review! I am pleased to hear that I could help. Best wishes, Ley
Conor is just exceptional
Conor is just exceptional, he always remembers us, is super patient and knows exactly what we want and need and has found us the perfect holiday with everything we wanted and needed for our large family with young children. Highly recommend!!
August 18, 2026
Reply from Miles Morgan Travel - Gloucester
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that our team member consistently provides such exceptional service and has found the perfect holiday for your family. We truly appreciate your high recommendation! Kloe
The agent was very knowledgeable and helpful.
The agent was very knowledgeable and gave us good advice when offering us suggestions.
August 20, 2026
Reply from Miles Morgan Travel - Gloucester
Thank you for your wonderful feedback! We are so pleased to hear that our agent was knowledgeable and provided you with such good advice and suggestions. Kloe
Sarisfactory booking
The booking was more complicated than normal but Connor the Agent was very patient and thorough and explained all the constraints with this particular booking and eventually we were successful in booking the holiday. Other staff in the office passed on messages promptly. I have used Miles Morgan as my Travel Agent for well over ten years and have always had satisfactory bookings with them . I would not go
with any other travel company.
August 18, 2026
Reply from Miles Morgan Travel - Gloucester
Hi Pamela, thank you for leaving us a 5* review. It was a pleasure to assist with your booking once again and look forward to assisting you in the future. Kind Regards, Conor.
Usual service polite and quickly …
Usual service polite and quickly dealt with my booking.
August 14, 2026
Reply from Miles Morgan Travel - Gloucester
Thank you for your wonderful review! We are so pleased to hear that your booking experience was polite and efficient. We appreciate your kind words. Kloe
I have used the company for the passed…
I have used the company for the passed four years and prefer it to going online to make a travel booking.
The manager, Conor Watts, is very helpful in spends time finding the type and holiday wated as well as the best value.
The other staff are very pleasant and always ready to assist as needed.
August 9, 2026
Reply from Miles Morgan Travel - Gloucester
Hi Bernard, thank you so much for your kind words and continued support over the past four years. It’s always a pleasure helping you find the right holiday at the best possible value. I really appreciate you choosing to book with us rather than online, and I’ll be sure to pass your lovely comments on to the rest of the team. We look forward to helping you with again in the future! Best wishes, Conor
Reply from Miles Morgan Travel - Gloucester
Hi, thank you for your kind words. I am so glad I could help you both. I hope to see you again soon. Best wishes, Conor.
The young lady was friendly good…
The young lady was friendly good listener patient ,made us feel at ease.not pushy.I was a thomas cook manager and recognise good interaction skills.
August 13, 2026
Reply from Miles Morgan Travel - Gloucester
Hi Trevor, thank you for your wonderful review! I am so pleased to hear that we made you feel at ease and provided a positive experience. I hope to see you both again soon. Best wishes, Jessica.
Cruise booking.
Friendly, well informed service with good knowledge and experience of cruise company. We had time to consider all options, pre and post cruise, and choose what we wanted. Thank you again, Leyanne.
August 14, 2026
Reply from Miles Morgan Travel - Gloucester
Hi Julie, thank you for your kind words! It was a pleasure to help you both book your cruise and I look forward to welcoming you both again soon. Best wishes, Leyanne :)
A lovely professional and very friendly…
A lovely professional and very friendly environment. Always a pleasure to visit and book a holiday.
August 9, 2026
Reply from Miles Morgan Travel - Gloucester
Thank you so much for your lovely feedback! We are so pleased to hear that you find our environment professional and friendly. It's always a pleasure to assist you with your holiday bookings. Kloe
Nice friendly staff when you walk in
Nice friendly staff when you walk in. Well organised and clean premises. Made to feel at ease as walking into a travel agent can feel overwhelming sometimes especially with the number of possible vacations available. Very knowledgeable and happy to help with any questions you may have. The booking process was smooth and stress free. The whole experience was enjoyable. I like supporting local businesses which this is one. Happy to recommend them to family and friends.
August 11, 2026
Reply from Miles Morgan Travel - Gloucester
Hi David, Thank you so much for your lovely review! It was a pleasure to help and we’re so pleased you felt at ease and enjoyed the experience. Thank you for your recommendation and support! 😊 Best wishes, Leyanne
Greeted on arrival for our meeting with…
Greeted on arrival for our meeting with Conor and everything was on time . Conor was very informative on the product we were looking to book which was a great help as this was our first cruise. The booking process went very smoothly keep up the good work Miles Morgan team Gloucester.
August 8, 2026
Reply from Miles Morgan Travel - Gloucester
Hi David, thank you very much for your nice review! It was a pleasure meeting you and helping you with your first cruise. I’m really pleased to hear that you found the information helpful and that everything went smoothly with your booking. I hope you have a fantastic first cruise with everyone. Thank you for choosing the Miles Morgan Travel Gloucester team! Best wishes, Conor.
Connor was extremely helpful with our…
Connor was extremely helpful with our groups cruise accommodation choices. He made the booking process extremely smooth. All of the staff contributed with their own experiences of the cruise ship and route we chose.
August 9, 2026
Reply from Miles Morgan Travel - Gloucester
Hi Chris, thank you so much for your kind review! It was a pleasure helping you and your group with your cruise arrangements. I’m delighted I could make the booking process smooth and help you find the right cruise. I hope you all have a fantastic time and I look forward to helping you again in the future! Best wishes, Conor.
They helped us find a holiday hotel…
They helped us find a holiday hotel that we prefer
August 9, 2026
Reply from Miles Morgan Travel - Gloucester
We are so happy to hear that we were able to assist you in finding a holiday. Thank you for your wonderful feedback! Kloe
Friendly, informative service from Conor
Conor (Gloucester branch) was really helpful in giving us information on a resort in Crete, which resulted in us booking a holiday there for next May.
He always makes the holiday booking service seamless, and always friendly.
Lydia was also helpful in giving us information on another resort in Crete.
We received an excellent service.
August 1, 2026
Reply from Miles Morgan Travel - Gloucester
Hi Barrie, thank you so much for your lovely review. I’m really pleased I could help you find the right resort in Crete. It was a pleasure helping you and I’m glad you received excellent service from both myself and Lydia. We look forward to helping you again in the future. Have a fantastic holiday! Best wishes, Conor :)
The staff had time for us
The staff had time for us and didn't make us feel that we were wasting their time (which did happen the last time I went in to ask a question - different member of staff last time and she seemed bored with me). They took their time booking our cruise and ensuring all discounts were applied, ringing ahead for more information and support in getting everything right. Jessica gave us time to think through options and was very knowledgeable about destination ports, timings, and local attractions. Her colleague was also helpful, listened well, and supported us and Jessica throughout the visit. excellent help and guidance, very reassuring.
August 3, 2026
Reply from Miles Morgan Travel - Gloucester
Hi Rebecca, thank you so much for leaving 5 stars and a nice review! It was a pleasure helping you plan your cruise and I’m so pleased we could make the process feel supported and reassuring. Wishing you a wonderful time on your cruise! 😊 Best wishes, Jessica.
Jessica was very helpful and…
Jessica was very helpful and knowledgeable. Answered all my queries and made it a very pleasant experience
August 6, 2026
Reply from Miles Morgan Travel - Gloucester
Hi Diane, thank you for leaving us a 5* review. It was a pleasure assisting with your booking and look forward to speaking with you soon. Kind Regards, Jessica.
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