Miles Morgan Travel - Gloucester Reviews 

291
TrustScore 5 out of 5

4.9

Unit 4 St Michael's Building, Eastgate Street, GL1 1PD Gloucester, Gloucestershire, GB


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Rated 5 out of 5 stars

As always Conor and the team at Gloucester are a pleasure to work with when booking another travel adventure. Nothing is too much trouble and their insights help with choosing the right tour operator... See more

Rated 5 out of 5 stars

Jessica, was extremely helpful, chatty and informative. Made the process easy and enjoyable. It was a very important day for us to plan our honeymoon and it was made very smooth

Rated 5 out of 5 stars

Went in to Miles Morgan Gloucester to see about booking a short cruise for my special birthday. Had a couple of options i wanted to discuss and sat with Conor to go through all the options. He spent t... See more

Company replied

Rated 5 out of 5 stars

Jessica Kane at the Gloucester branch of Miles Morgan was very pleasant, helpful and easy to talk to Jessica soon sorted the holiday I was looking at, asked the tour company about a couple of reques... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • Unit 4 St Michael's Building, Eastgate Street, GL1 1PD, Gloucester, Gloucestershire, United Kingdom

  • 01452 345100

4.9

Excellent

TrustScore 5 out of 5

291 reviews

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4.9

All reviews

(291)

3,169 reviews in the last 12 months

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Rated 5 out of 5 stars

As always Conor and the team at…

As always Conor and the team at Gloucester are a pleasure to work with when booking another travel adventure. Nothing is too much trouble and their insights help with choosing the right tour operator and destination. Highly recommended.

July 9, 2026
Rated 5 out of 5 stars

Jessica

Jessica, was extremely helpful, chatty and informative. Made the process easy and enjoyable. It was a very important day for us to plan our honeymoon and it was made very smooth

July 16, 2026
Rated 5 out of 5 stars

Booki g process looking for best and…

Booki g process looking for best and wbat suits you
Staff are amazing so helpful and friendly
Service a*******

July 11, 2026
Miles Morgan Travel - Gloucester logo

Reply from Miles Morgan Travel - Gloucester

Hi Susan, we're happy to hear you found us amazing and helpful. We appreciate your feedback on our booking process. I hope to see you again soon. Best wishes, Jessica.

Rated 5 out of 5 stars

Good visit , left with a cruise !

Once again a success outcome getting my cruise, Jess
listened and explained where needed. Left the shop happy and with my confirmation in my hands. Thank you once more to all the staff for putting up with mr.

July 9, 2026
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Reply from Miles Morgan Travel - Gloucester

Hello, thank you so much for your wonderful review! We are so pleased to hear that you had a successful outcome and left happy with your cruise confirmation. We appreciate your kind words. All the best, Jess

Rated 5 out of 5 stars

Jessica was helpful

Jessica was helpful , cheerful and gave us all the information we needed to book our cruise .

July 2, 2026
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Reply from Miles Morgan Travel - Gloucester

We're so pleased to hear that our team member was helpful and provided all the necessary information for your cruise booking. We hope you have a wonderful trip! Kloe

Rated 5 out of 5 stars

Made to feel very welcome and all staff…

Made to feel very welcome and all staff very polite and very helpfull

June 27, 2026
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Reply from Miles Morgan Travel - Gloucester

Thank you for your wonderful 5-star review! We are so pleased to hear that you felt welcome and found the staff to be polite and helpful. Kloe

Rated 4 out of 5 stars

It turned out somewhat confusing but…

It turned out somewhat confusing but based on the fact that Freya helped in every way should could, we eventually reached a satisfactory conclusion. At first couldn’t understand why so many agents concerned

June 28, 2026
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Reply from Miles Morgan Travel - Gloucester

We appreciate your feedback and are glad we could help resolve the confusion. Kloe

Rated 5 out of 5 stars

Staff were helpful knowledgeable and…

Staff were helpful knowledgeable and really wanted to help. Booked me a great holiday just what I wanted

June 28, 2026
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Reply from Miles Morgan Travel - Gloucester

We are so glad we could help you find your perfect holiday! Thank you for your kind words. Kloe

Rated 5 out of 5 stars

Very helpful and pleasant experience

Jessica was very helpful while my friend and I booked a Caribbean cruise. Very knowledgeable, extremely pleasant and also asked the others in the agency for their opinions! She also booked our holiday to Sicily last year and did an very good job

June 13, 2026
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Reply from Miles Morgan Travel - Gloucester

Hi Sue, thank you for your wonderful review! I am so pleased I could assist with your Caribbean cruise and previous Sicily holiday. I appreciate your kind words. All the best, Jessica.

Rated 5 out of 5 stars

Miles Morgan Gloucester excellent service

Went in to Miles Morgan Gloucester to see about booking a short cruise for my special birthday. Had a couple of options i wanted to discuss and sat with Conor to go through all the options. He spent time going through all of them with full consideration to my requirements. Nothing was too much trouble and left with my cruise booked. Excellent service as always from the team at MMT Gloucester.

June 12, 2026
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Reply from Miles Morgan Travel - Gloucester

We're so glad we could help you book your special birthday cruise! It's wonderful to know our team provided excellent service and considered all your requirements. Thank you for your kind words. Kloe

Rated 5 out of 5 stars

We were glad to Jessica…

We were glad to be able to see Jessica who has dealt with us since we started booking cruises with Miles Morgan. She is always so friendly and willing to spend time advising us on anything about the cruise. The whole team at Gloucester are very friendly and Connor the Manager was also able to give us advice as he had already sailed the cruise previously. They all work so well together asking help from each other in the shop. We have booked our last three cruises following presentations with Ambassador and Viking. (looking forward to more). We have been cruising a few years but decided we would try other types of cruises. We were offered tea or coffee when we arrived. Jess keeps us informed of things as people of a certain age tend to forget things🤣. We real liked that they could tell us real life experiences of the different ships and companies. Definitely a good move by Miles Morgan to get them the experience to pass on to customers.. We left very happy customers.

June 6, 2026
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Reply from Miles Morgan Travel - Gloucester

We are so pleased to hear about your wonderful experience with our team. It is fantastic that our colleagues could provide such helpful and friendly advice, especially with their personal cruising experiences. We truly appreciate your kind words and look forward to assisting you with many more memorable cruises! Kloe

Rated 5 out of 5 stars

Great service

We were able to make an appointment and go through what we wanted to with a knowledgable agent. It makes a great start to a holiday

June 4, 2026
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Reply from Miles Morgan Travel - Gloucester

Hi, thank you for your lovely review. I am so pleased that I could assist you. I hope to see you both again soon. Best wishes, Leyanne

Rated 5 out of 5 stars

Usual Asitence from Connor with …

Usual Asitence from Connor with selection and booking.
Coffee supplied.
Will not change suplier.

May 22, 2026
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Reply from Miles Morgan Travel - Gloucester

Hi Bob, thank you very much for your five star review. Always a pleasure to assist with your bookings and look forward to seeing you again soon. Kind Regards, Conor.

Rated 5 out of 5 stars

Jessica Kane at the Gloucester branch…

Jessica Kane at the Gloucester branch of Miles Morgan was very pleasant, helpful and easy to talk to
Jessica soon sorted the holiday I was looking at, asked the tour company about a couple of requests I had.
I left the branch happy that I had decided to take the trouble to go to Gloucester on the bus, call into MM, book my holiday through them, and not book it on line.

June 3, 2026
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Reply from Miles Morgan Travel - Gloucester

We're so glad to hear you had such a positive experience with our team and that we could help you book your perfect holiday! Thank you for sharing your kind words. Kloe

Rated 5 out of 5 stars

Jessica was very helpful and good with…

Jessica was very helpful and good with her advice. Highly recommend seeing her for booking your next adventure ✨️

May 30, 2026
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Reply from Miles Morgan Travel - Gloucester

Hi Joanne, thank you for taking the time to write such a lovely review. It was my pleasure to help you and book your next holiday. All the best, Jessica.

Rated 5 out of 5 stars

Coner.watts.the.manager.is.allways.very.…

Coner.watts.the.manager.is.allways.very.helpfull.. nothing.is.to.much.trouble.and.he.allways.finds.what.im.looking.for.

May 29, 2026
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Reply from Miles Morgan Travel - Gloucester

Hi Harold, thank you for your kind review! It's always a pleasure to help. Best wishes, Conor.

Rated 5 out of 5 stars

I've booked a holiday with a friend…

I've booked a holiday with a friend through Conor, who is and always has been so helpful. Made the whole process painless and stress free.

May 29, 2026
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Reply from Miles Morgan Travel - Gloucester

We're so glad to hear your holiday booking was stress-free! We appreciate your kind words. Kloe

Rated 5 out of 5 stars

Jess was excellent

Jess was excellent. Knowledgeable and very efficient

May 25, 2026
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Reply from Miles Morgan Travel - Gloucester

We truly appreciate your wonderful feedback and the five-star rating. We are delighted to hear about your positive experience. Kloe

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