Miles Morgan Travel - Gloucester Reviews 

323
TrustScore 5 out of 5

4.9

Unit 4 St Michael's Building, Eastgate Street, GL1 1PD Gloucester, Gloucestershire, GB


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Rated 5 out of 5 stars

The booking was more complicated than normal but Connor the Agent was very patient and thorough and explained all the constraints with this particular booking and eventually we were successful in boo... See more

Company replied

Rated 5 out of 5 stars

Conor is just exceptional, he always remembers us, is super patient and knows exactly what we want and need and has found us the perfect holiday with everything we wanted and needed for our large fami... See more

Company replied

Rated 5 out of 5 stars

Nice friendly staff when you walk in. Well organised and clean premises. Made to feel at ease as walking into a travel agent can feel overwhelming sometimes especially with the number of possible vaca... See more

Company replied

Rated 5 out of 5 stars

I have used the company for the passed four years and prefer it to going online to make a travel booking. The manager, Conor Watts, is very helpful in spends time finding the type and holiday wated... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • Unit 4 St Michael's Building, Eastgate Street, GL1 1PD, Gloucester, Gloucestershire, United Kingdom

  • 01452 345100

4.9

Excellent

TrustScore 5 out of 5

323 reviews

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4.9

All reviews

(323)

3,281 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful and pleasant experience

Jessica was very helpful while my friend and I booked a Caribbean cruise. Very knowledgeable, extremely pleasant and also asked the others in the agency for their opinions! She also booked our holiday to Sicily last year and did an very good job

June 13, 2026
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Reply from Miles Morgan Travel - Gloucester

Hi Sue, thank you for your wonderful review! I am so pleased I could assist with your Caribbean cruise and previous Sicily holiday. I appreciate your kind words. All the best, Jessica.

Rated 5 out of 5 stars

Miles Morgan Gloucester excellent service

Went in to Miles Morgan Gloucester to see about booking a short cruise for my special birthday. Had a couple of options i wanted to discuss and sat with Conor to go through all the options. He spent time going through all of them with full consideration to my requirements. Nothing was too much trouble and left with my cruise booked. Excellent service as always from the team at MMT Gloucester.

June 12, 2026
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Reply from Miles Morgan Travel - Gloucester

We're so glad we could help you book your special birthday cruise! It's wonderful to know our team provided excellent service and considered all your requirements. Thank you for your kind words. Kloe

Rated 5 out of 5 stars

We were glad to Jessica…

We were glad to be able to see Jessica who has dealt with us since we started booking cruises with Miles Morgan. She is always so friendly and willing to spend time advising us on anything about the cruise. The whole team at Gloucester are very friendly and Connor the Manager was also able to give us advice as he had already sailed the cruise previously. They all work so well together asking help from each other in the shop. We have booked our last three cruises following presentations with Ambassador and Viking. (looking forward to more). We have been cruising a few years but decided we would try other types of cruises. We were offered tea or coffee when we arrived. Jess keeps us informed of things as people of a certain age tend to forget things🤣. We real liked that they could tell us real life experiences of the different ships and companies. Definitely a good move by Miles Morgan to get them the experience to pass on to customers.. We left very happy customers.

June 6, 2026
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Reply from Miles Morgan Travel - Gloucester

We are so pleased to hear about your wonderful experience with our team. It is fantastic that our colleagues could provide such helpful and friendly advice, especially with their personal cruising experiences. We truly appreciate your kind words and look forward to assisting you with many more memorable cruises! Kloe

Rated 5 out of 5 stars

Great service

We were able to make an appointment and go through what we wanted to with a knowledgable agent. It makes a great start to a holiday

June 4, 2026
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Reply from Miles Morgan Travel - Gloucester

Hi, thank you for your lovely review. I am so pleased that I could assist you. I hope to see you both again soon. Best wishes, Leyanne

Rated 5 out of 5 stars

Jessica Kane at the Gloucester branch…

Jessica Kane at the Gloucester branch of Miles Morgan was very pleasant, helpful and easy to talk to
Jessica soon sorted the holiday I was looking at, asked the tour company about a couple of requests I had.
I left the branch happy that I had decided to take the trouble to go to Gloucester on the bus, call into MM, book my holiday through them, and not book it on line.

June 3, 2026
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Reply from Miles Morgan Travel - Gloucester

We're so glad to hear you had such a positive experience with our team and that we could help you book your perfect holiday! Thank you for sharing your kind words. Kloe

Rated 5 out of 5 stars

Jessica was very helpful and good with…

Jessica was very helpful and good with her advice. Highly recommend seeing her for booking your next adventure ✨️

May 30, 2026
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Reply from Miles Morgan Travel - Gloucester

Hi Joanne, thank you for taking the time to write such a lovely review. It was my pleasure to help you and book your next holiday. All the best, Jessica.

Rated 5 out of 5 stars

Coner.watts.the.manager.is.allways.very.…

Coner.watts.the.manager.is.allways.very.helpfull.. nothing.is.to.much.trouble.and.he.allways.finds.what.im.looking.for.

May 29, 2026
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Reply from Miles Morgan Travel - Gloucester

Hi Harold, thank you for your kind review! It's always a pleasure to help. Best wishes, Conor.

Rated 5 out of 5 stars

I've booked a holiday with a friend…

I've booked a holiday with a friend through Conor, who is and always has been so helpful. Made the whole process painless and stress free.

May 29, 2026
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Reply from Miles Morgan Travel - Gloucester

We're so glad to hear your holiday booking was stress-free! We appreciate your kind words. Kloe

Rated 5 out of 5 stars

Jess was excellent

Jess was excellent. Knowledgeable and very efficient

May 25, 2026
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Reply from Miles Morgan Travel - Gloucester

We truly appreciate your wonderful feedback and the five-star rating. We are delighted to hear about your positive experience. Kloe

Rated 5 out of 5 stars

… Book with the experts.

Another excellent booking, with Conor helping us all the way.
His knowledge and experience is so helpful and invaluable.

May 12, 2026
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Reply from Miles Morgan Travel - Gloucester

We are so pleased to hear that Conor could assist you. Thank you for your kind words. Kloe

Rated 5 out of 5 stars

Lovely cheerful staff

Lovely cheerful staff. Booking my 2027 holiday was dealt with expertly. Making sure step by step if everything was as I requested

May 13, 2026
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Reply from Miles Morgan Travel - Gloucester

We appreciate your kind words! We are so glad we could expertly assist with your 2027 holiday booking, ensuring everything was as you requested. Kloe

Rated 5 out of 5 stars

Easy peasy booking

Confident approach in searching for most suitable hotel, flight, times and facilities that we wanted and even sorted airport parking and checked us in to boot. Excellent service 10 out of 10.

May 12, 2026
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Reply from Miles Morgan Travel - Gloucester

We appreciate you sharing your wonderful experience. We are happy to hear that the approach in finding the most suitable options and services met your needs so well. Kloe

Rated 5 out of 5 stars

Very helpful young man

Very helpful young man . Informative and explained everything thoroughly
Also nice to be offered a coffee

May 12, 2026
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Reply from Miles Morgan Travel - Gloucester

We’re delighted to hear that Conor was so helpful and informative, taking the time to go through everything with you and ensure all of your needs were met. Kloe

Rated 5 out of 5 stars

Booking with Connor is very pleasant.

Booking with Connor is very pleasant.
Aware of our needs, selection of cabins that are available and destinations.
Booked 2 cruises.

May 10, 2026
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Reply from Miles Morgan Travel - Gloucester

We're happy to hear that your booking experience was pleasant! Thank you for booking two cruises with us! Kloe

Rated 5 out of 5 stars

Excellent service as always

The manager checked every option available for what we were looking to do and found us the best one for us

May 10, 2026
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Reply from Miles Morgan Travel - Gloucester

We're happy to hear that Conor went above and beyond to find the best option for your needs. Thank you for your positive feedback! Kloe

Rated 5 out of 5 stars

Great staff

Great staff. Very helpful took time to get the best deal for me.

May 8, 2026
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Reply from Miles Morgan Travel - Gloucester

We're glad you enjoyed your experience, and we appreciate your positive feedback. It's great to hear we were helpful in finding the best deal. Kloe

Rated 5 out of 5 stars

Very pleased with the help and guidance…

Very pleased with the help and guidance I received from Jessica when booking a cruise for the first time.

May 8, 2026
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Reply from Miles Morgan Travel - Gloucester

We’re so pleased to hear that Jessica was able to provide the help and guidance you needed when booking your first cruise. We understand how important it is to feel confident and supported, especially when booking for the first time.

We hope you have an amazing holiday and look forward to assisting you again in the future. Kloe

Rated 5 out of 5 stars

This is the Second time that I have…

This is the Second time that I have Booked a Cruise in this Shop and Always been Treated Very Well and everything that I Have asked has been answered with no Problems.
Regards
James Plowman

May 8, 2026
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Reply from Miles Morgan Travel - Gloucester

Thank you very much for your lovely review and for booking with us again.

We’re delighted to hear that you have been treated well on both occasions and that our team has been able to answer all of your questions without any problems. Your continued support means a great deal to us.

We hope you have a wonderful cruise and we look forward to helping you again in the future. kloe

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