The booking was more complicated than normal but Connor the Agent was very patient and thorough and explained all the constraints with this particular booking and eventually we were successful in boo... See more
Company replied
Location
Switch locationUnit 4 St Michael's Building, Eastgate Street, GL1 1PD Gloucester, Gloucestershire, GB
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See what reviewers are saying
Conor is just exceptional, he always remembers us, is super patient and knows exactly what we want and need and has found us the perfect holiday with everything we wanted and needed for our large fami... See more
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Nice friendly staff when you walk in. Well organised and clean premises. Made to feel at ease as walking into a travel agent can feel overwhelming sometimes especially with the number of possible vaca... See more
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I have used the company for the passed four years and prefer it to going online to make a travel booking. The manager, Conor Watts, is very helpful in spends time finding the type and holiday wated... See more
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Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
Unit 4 St Michael's Building, Eastgate Street, GL1 1PD, Gloucester, Gloucestershire, United Kingdom
- 01452 345100
4.9
Excellent
323 reviews
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My husband and I were looking to book a…
My husband and I were looking to book a holiday to Malta. The staff member we spoke to at the Gloucester shop listened to what we wanted. He gave us alternative airport prices, and at no time was any pressure put on us to make a decision. A credit to the company.
May 3, 2026
Reply from Miles Morgan Travel - Gloucester
Thank you so much for your kind words. It’s great to know the team member in our Gloucester shop took the time to listen carefully, offer different airport options, and made you feel comfortable without any pressure. That’s exactly the level of service we aim to provide.
I’ll be sure to pass your lovely feedback on – I know it will mean a lot. Kloe
The staff understood what we wanted and…
The staff understood what we wanted and came up with a few options and prices. We were undecided for a while and eventually called back three weeks before we want to go. The prices had dropped quite a bit and there was still some availability for the location so we got a good deal and the staff were also able to check us in at Bristol airport and we chose our seats on the plane. It was so easy. Last year they did a rail itinerary for us with railbookers and that was so easy too. We asked for budget hotels and every single one was a gem (Amsterdam, Bruges and Paris)
May 3, 2026
Reply from Miles Morgan Travel - Gloucester
Hi, thank you so much for your kind review! I’m really glad we could help find the right options for you. Thanks again for coming back to us, it’s always a pleasure to help. Best wishes, Kloe
Reply from Miles Morgan Travel - Gloucester
Hi Keith, thank you for taking the time to leave us 5 stars and a wonderful review. It is always a pleasure to assist and book your next holiday. Best wishes, Kloe.
India Golden Triangle & Ganges River Cruise
Leyanne has a very good front line personality, once she realised the purpose of my visit ley broke the ice with " would you like a coffee" & I settled in straight away. Ley was very professional whilst on the phone with Riviera, securing a 48 hr 'think over' period.
But the 'cherry on the cake' was when branch manager Conor regaled his own personal memories, experience, photographs of the very same trip I was seeking.
Within 3 hrs of private deliberation, I returned to the branch paid my deposit & secured my holiday insurance... All's good, feeling very confident.
May 1, 2026
Reply from Miles Morgan Travel - Gloucester
Hi Clive, thank you so much for your lovely review! It was a pleasure meeting you and helping you plan your India Golden Triangle & Ganges River Cruise. I’m really glad you felt comfortable and well looked after during your visit. I’m also happy Conor could share his personal experience, it really helps bring the trip to life! Thanks again for coming back to book with us. I’m so pleased you’re feeling confident and I’m sure you’ll have an amazing time. All the best, Leyanne
Great travel agent office
Friendly listening staff. Very helpful on every way you can think of.
Love going in there. Especially Conor
April 26, 2026
Reply from Miles Morgan Travel - Gloucester
Hi Gill, thank you for your kind words. It's my pleasure top help. See you both again soon! Kind regards, Conor
Service very good
Service very good, Ley explained everything about the holiday we have booked, answered all our questions, very patient!
Very polite. Will use company again!
April 26, 2026
Reply from Miles Morgan Travel - Gloucester
Hi Sue, I appreciate you taking the time to share your experience. I am so glad to hear that you found our service helpful and that all your questions were answered! I hope to see you both again soon. All the best, Ley
Knowledgeable friendly staff and helped…
Knowledgeable friendly staff and helped me to choose exactly what I was looking for a cruise with Ambassador.
April 23, 2026
Reply from Miles Morgan Travel - Gloucester
Hi Greg, thank you for taking the time to leave us 5 stars and a kind review! It was a pleasure to help. Best wishes, Jessica.
Welcomed into the Gloucester shop
Welcomed into the Gloucester shop, Jessica was very helpful with great advice. She understood and researched our holiday and emailed with lots of choices. She made booking very straight forward. Thank you
April 22, 2026
Reply from Miles Morgan Travel - Gloucester
Hi Lynne, we appreciate your kind words regarding your visit. I am so glad we could provide helpful advice and make your booking straightforward. Thank you! All the best, Jessica
Reply from Miles Morgan Travel - Gloucester
Hi Gail, thank you for your positive feedback! It was a pleasure to assist. Best wishes, Conor
Great service as always x
April 19, 2026
Reply from Miles Morgan Travel - Gloucester
Hi Sandy, we appreciate you taking the time to leave us a wonderful review. We are always delighted to assist you with your needs. Best wishes, Jessica
First time doing a cruise
First time doing a cruise, so thought we better speak to the experts. The team at Miles Morgan Gloucester were very helpful in explaining what to expect, what to avoid and the best places to go during our cruise. Have spoken to the team since our booking and are always happy to help with random questions. Looking forward to our trip in due course and would recommend the Miles Morgan Team for their help and patience.
October 15, 2025
Reply from Miles Morgan Travel - Gloucester
Hi, thank you for your kind review. We're delighted to hear about your positive first cruise booking experience! It's great to know our team's expertise and patience helped clarify everything. We appreciate your recommendation and are here for any further questions as your trip approaches. Best wishes, Jessica.
Second booking in a week
Second booking in a week. Same reassuring service as a few days ago but with a different member of staff. Thanks this appears to be a consistently friendly efficient team.
April 15, 2026
Reply from Miles Morgan Travel - Gloucester
Hi Mrs Oxlade, we're happy to hear that you've had consistently positive experiences with our team. Thank you for your for sharing your kind feedback! Kind regards, Freya
It was a big thing for me to book a…
It was a big thing for me to book a cruise. I was put at ease from the moment the ladies guided through my options and answered all my queries. I am know looking forward to my cruise to the Caribbean. A first class travel agent
April 14, 2026
Reply from Miles Morgan Travel - Gloucester
Thank you very much for your kind feedback. It was a pleasure assisting you, and we’re delighted that both myself and Leyanne were able to make the booking process smooth and reassuring for you. Should you need any further assistance before your departure, please don’t hesitate to get in touch. Kloe
Understanding my requirements and listening.
Understanding my requirements and dealingwythbtgem
April 10, 2026
Reply from Miles Morgan Travel - Gloucester
Hi Yolanda, thank you for your kind words. We appreciate that you shared your experience with us. We hope to assist you again soon. Best wishes, Freya.
Great deal by the Use Miles Morganguy who saw there
Great deal by the guy who saw there. He searched and found exactly what I wanted. Very professional and customer friendly
April 8, 2026
Reply from Miles Morgan Travel - Gloucester
Hi Mr Cooper, thank you very much for leaving us a 5* review. I'm glad we managed to find what you were after and look forward to assisting your bookings in the future. Kind Regards, Conor.
Wherever and whenever you want to…
Wherever and whenever you want to travel the friendly team at Miles Morgan will always find the best solution. They listen carefully to your wishes then do their best to fulfil them. Miles Morgan has never let me down.
April 3, 2026
Reply from Miles Morgan Travel - Gloucester
Hi Narguesse, thank you very much for your kind words. It is always a pleasure dealing with your bookings and we will look forward to seeing you again soon. Kind Regards, Ley.
Reply from Miles Morgan Travel - Gloucester
Hi, thank you for your kind words! It is always a pleasure to help you both and book your next holiday! We all hope to see you soon. All the best, Jessica
I went in to book flights for next…
I went in to book flights for next year the return flight hadn't been released then, Jessica said she would let me know when they were on the system which she did with all the prices very good
March 23, 2026
Reply from Miles Morgan Travel - Gloucester
Thank you very much for your kind feedback. We’re delighted to hear that Jessica was able to assist you by monitoring the flight availability and providing you with the pricing as soon as it was released. We really appreciate you taking the time to share your experience, and we’ll be sure to pass your comments on to her. Kloe
Very good service from coner the…
Very good service from coner the manager of gloucester l;
February 27, 2026
Reply from Miles Morgan Travel - Gloucester
Hi Janet, thank you so much for taking the time to leave a review. Its always a pleasure to help. I look forward to assisting you again in the future. Best wishes, Conor
Jessica in Gloucester branch was…
Jessica in Gloucester branch was excellent helping us to arrange a holiday to Spain with Baker dolphin. Will definitely be using her again. Many thanks jess.
March 4, 2026
Reply from Miles Morgan Travel - Gloucester
Hi Ernest, thank you for leaving us 5 stars as well as a kind review. It was an absolute pleasure assisting all three of you and booking your next holiday. I hope to see you again soon. Best wishes, Jessica.
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