The booking was more complicated than normal but Connor the Agent was very patient and thorough and explained all the constraints with this particular booking and eventually we were successful in boo... See more
Company replied
Unit 4 St Michael's Building, Eastgate Street, GL1 1PD Gloucester, Gloucestershire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The booking was more complicated than normal but Connor the Agent was very patient and thorough and explained all the constraints with this particular booking and eventually we were successful in boo... See more
Company replied
Conor is just exceptional, he always remembers us, is super patient and knows exactly what we want and need and has found us the perfect holiday with everything we wanted and needed for our large fami... See more
Company replied
Nice friendly staff when you walk in. Well organised and clean premises. Made to feel at ease as walking into a travel agent can feel overwhelming sometimes especially with the number of possible vaca... See more
Company replied
I have used the company for the passed four years and prefer it to going online to make a travel booking. The manager, Conor Watts, is very helpful in spends time finding the type and holiday wated... See more
Company replied
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Unit 4 St Michael's Building, Eastgate Street, GL1 1PD, Gloucester, Gloucestershire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not a good experience as it usually is was not given the information that this cruise was a escorted cruise which included travel to the port until I mentioned it then the computer went down Fred Olsen took thirty minutes to answer the phone

Reply from Miles Morgan Travel - Gloucester
Freya and Conor were very helpful when I booked my holiday today.

Reply from Miles Morgan Travel - Gloucester
Lydia was very helpful , we could not be happier with the holiday she booked for us

Reply from Miles Morgan Travel - Gloucester
I am always completely assured of the best possible Travel advice, and all services related to travel, anywhere in the world, whether it be local UK , Europe or far flung places abroad. The staff are friendly, very knowledgeable and are prepared to answer any queries and your enjoyment of your next holiday is their goal. I thoroughly recommend Miles Morgan Travel and personally wouldn't go anywhere else but this Travel Agency in Gloucester

Reply from Miles Morgan Travel - Gloucester
I had excellent service from one of the apprentices Freya in Gloucester, she was polite, informative & very efficient in booking our cruise...her first one.
All staff are always obliging, helpful and professional.
Look forward to booking with them.

Reply from Miles Morgan Travel - Gloucester
I had Freya ridge in Gloucester help me book my holiday she was very helpful thankyou

Reply from Miles Morgan Travel - Gloucester
We booked our very first cruise (P&O) with Jessica Kane last year and we’ve just booked another cruise (Marella) with her again. She is very helpful, professional and her experience gives us complete confidence that all the key details eg cabin location are perfect.

Reply from Miles Morgan Travel - Gloucester
Very Professional and helpful staff who took time to explain all requirements.

Reply from Miles Morgan Travel - Gloucester
We already had in mind what we wanted to do and the were great at sorting everything out for us.

Reply from Miles Morgan Travel - Gloucester
Went in to miles morgan to book.our cruise seen connor he is so helpful and lovely have booked with him many times and he always remembers us

Reply from Miles Morgan Travel - Gloucester
Freya went above and beyond to help us get exactly what my daughter and myself wanted,thank you

Reply from Miles Morgan Travel - Gloucester
We’ve booked many of our holidays through Miles Morgan over the past 10 years or so and have always found all the staff sh helpful. We wouldn’t go anywhere else.

Reply from Miles Morgan Travel - Gloucester
A helpful courteous visit resulted in booking our next holiday in the sun. I have never used Miles Morgan before, but I certainly will return.

Reply from Miles Morgan Travel - Gloucester

Reply from Miles Morgan Travel - Gloucester
Conor and his team are very good, always very helpful with what ever you want. Have booked a lot of holidays with them and would tell my friends to do the same.

Reply from Miles Morgan Travel - Gloucester
Great friendly staff who'll help you fully if you have any specific needs regards the holiday.

Reply from Miles Morgan Travel - Gloucester
Always friendly staff and happy to help with all aspects of holiday bookings.

Reply from Miles Morgan Travel - Gloucester
They are very warm and welcoming when you go in to the store and helpful i would recommend it to family and friends

Reply from Miles Morgan Travel - Gloucester
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.