The booking was more complicated than normal but Connor the Agent was very patient and thorough and explained all the constraints with this particular booking and eventually we were successful in boo... See more
Company replied
Location
Switch locationUnit 4 St Michael's Building, Eastgate Street, GL1 1PD Gloucester, Gloucestershire, GB
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See what reviewers are saying
Conor is just exceptional, he always remembers us, is super patient and knows exactly what we want and need and has found us the perfect holiday with everything we wanted and needed for our large fami... See more
Company replied
Nice friendly staff when you walk in. Well organised and clean premises. Made to feel at ease as walking into a travel agent can feel overwhelming sometimes especially with the number of possible vaca... See more
Company replied
I have used the company for the passed four years and prefer it to going online to make a travel booking. The manager, Conor Watts, is very helpful in spends time finding the type and holiday wated... See more
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Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
Unit 4 St Michael's Building, Eastgate Street, GL1 1PD, Gloucester, Gloucestershire, United Kingdom
- 01452 345100
4.9
Excellent
323 reviews
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Done!
Jess was wonderful! I have just had surgery but wanted to get the holiday booked. She was so helpful ! All done and dusted!
November 8, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Lynn, thank you for leaving us a lovely review. I appreciate your kind words and thank I made the process simple and straight forward for you. Kind Regards, Jessica.
Absolutely brilliant
Absolutely brilliant. First time booking a cruise, the manager, Callum was exceptionally helpful and patient. Talked through the whole process, what was included and what wasn’t. He’s definitely a huge asset to Miles Morgan and highly recommended
November 7, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Jacqui, thank you for leaving us a 5* review. It was a pleasure to meet you and assist with your first cruise booking. I look forward to assisting again in the future. Kind Regards, Conor
Friendly and informative helped make…
Friendly and informative helped make our holiday choice. Jessica was a great ambassador for Miles Morgan.
November 6, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Paul, thank you for leaving us a 5* review. I really appreciate your kind words and look forward to assisting you again in the future. Kind Regards, Jessica.
Fantastic service from the Gloucester branch
We visited the Gloucester shop with very rough plans for two special occasion holidays next year. Conor was able to help us tailor both. Working with the suppliers to suggest appropriate hotels as well as alternative options. We had two follow up meetings to fine tune the travel plans. Thanks Conor!
November 1, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Darren & June, thank you for leaving us a 5* review. It was a pleasure to meet you both and a pleasure to assist with your two bookings and great that we were able to book these for you. Look forward to catching up soon. Kind Regards, Conor.
Friendly
Friendly, nothing was to much trouble, all details were double checked , excellent advice, very knowledgeable , why would you go anywhere else?
November 1, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Sue & Terry, thank you for leaving us a 5* review. It was great to see you both and be able to assist with your flights once again. Look forward to assisting in the future. Kind Regards, Conor.
Reply from Miles Morgan Travel - Gloucester
Hi Peter & Geraldine, thank you for leaving us a 5* review. We appreciate your kind words and great that we could assist you again with another booking. Kind Regards, Conor.
Miles Morgan
Miles Morgan are always professional and helpful. Nothing is too much trouble staff are always friendly I've been using them for years to book flights ext
November 1, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Phil, thank you for leaving us a 5* review. We appreciate your kind words and look forward to assisting you again in the future. Kind Regards, Conor.
Good service in gloucester
Connor was expecting a call, but he made time to speak to me, then, when the call came, I said I would wait. At first, he was prepared to give me more time, but I then moved to Jessica, who was equally as good as Connor.
October 23, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Paul, thank you for taking the time to leave us a review and 5 stars. I am happy that we could help. I hope to assist you both again soon! All the best, Jessica
Excellent Experience
The second holiday I have booked with Miles Morgan Travel and again I found the experience very easy. Jessica was excellent throughout and very helpful.
October 22, 2025
Reply from Miles Morgan Travel - Gloucester
Hi, thank you so much for taking the time to leave a kind review. I am happy that I could assist you all and book your next holiday. Best wishes, Jessica.
The service was personal and…
The service was personal and individual.
Conor was excellent
October 21, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Jan, thank you for leaving a 5* review. It was a pleasure to assist with your booking and look forward to seeing you again soon. Kind Regards, Conor.
Very good service from Jessica
October 20, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Alan, thank you for your kind words. It was a pleasure to book your holiday. I hope to assist you again soon. Best wishes, Jessica.
Reply from Miles Morgan Travel - Gloucester
Hi Ian, thank you for leaving a 5* review on your recent experience with us and great to hear that you feel welcomed in the branch. We look forward to assisting in the future. Kind Regards, Jessica.
Really knowledgeable
Really knowledgeable, its our first cruise so we had lots of questions and "how to" things. We got all the answers and loads of tips on how to get the best out of the holiday.
October 5, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Steven, thank you for leaving a 5* review on your recent experience with us. I am pleased we managed to answer many of your questions and looking for to assisting in the future. Kind Regards, Jessica.
Excellent service …
From the moment we walked in till the moment we left, the service we received was first class from Conor. Nothing was to much trouble and he was very patient taking us through all the options we were looking at and helping to put a holiday package together that was absolutely perfect for us.
October 12, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Helen, thank you for leaving a 5* review on your recent experience. It was greet to meet you both last week and a pleasure in being able to assist with your booking. Kind Regards, Conor.
speedy attention
speedy attention, interest in what we were trying to achieve, competence in achieving it and courtesy through all
October 12, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Enid, thank you for leaving a 5* review and we look forward to assisting you in the future. Kind Regards, Lydia.
Staff always very friendly and helpful
September 24, 2025
Reply from Miles Morgan Travel - Gloucester
Thank you for taking the time to give us a review David. It was a pleasure as always, we look forward to seeing you in the future. Best wishes, Lydia.
Our travel advisor Jessica was absolutely superb. She made us feel very special and important. In fact all the girls were friendly and helpful
Our travel advisor
September 29, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Alison, thank you for leaving 5 stars! I really appreciate your kind words and I am happy that I could help you. It was a pleasure booking your holiday and I hope to see you both again soon. Best wishes, Jessica
Always a welcoming greeting very…
Always a welcoming greeting very experienced team never been let down and the manager Connor has gone out of his way to make sure we are happy with bookings
September 20, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Sandra, thank you so much for leaving 5 stars. We appreciate your kind words. It is always a pleasure to assist you both and book your holidays. Hopefully catch up again with you both soon. Best wishes, Conor
Melissa from the Gloucester branch
Melissa from the Gloucester branch was so help and informative. Nothing was too much trouble. She listened to what I wanted and built the perfect holiday. Would highly recommended her. Thanks
September 16, 2025
Unprompted review
Reply from Miles Morgan Travel - Gloucester
Hi Jim, thank you for taking the time to leave a kind review! It was a pleasure assisting you. Best wishes, Melissa
Listened to what we wanted
Listened to what we wanted for our perfect holiday and totally delivered. We went to the Gloucester branch where our agent was brilliant and informative. Couldn’t have asked for more
September 19, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Nicola, thank you for your kind words. It was a pleasure to assist you both with your booking to celebrate your wedding anniversary. Kind Regards, Conor
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