The booking was more complicated than normal but Connor the Agent was very patient and thorough and explained all the constraints with this particular booking and eventually we were successful in boo... See more
Company replied
Location
Switch locationUnit 4 St Michael's Building, Eastgate Street, GL1 1PD Gloucester, Gloucestershire, GB
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See what reviewers are saying
Nice friendly staff when you walk in. Well organised and clean premises. Made to feel at ease as walking into a travel agent can feel overwhelming sometimes especially with the number of possible vaca... See more
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Conor is just exceptional, he always remembers us, is super patient and knows exactly what we want and need and has found us the perfect holiday with everything we wanted and needed for our large fami... See more
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I have used the company for the passed four years and prefer it to going online to make a travel booking. The manager, Conor Watts, is very helpful in spends time finding the type and holiday wated... See more
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Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
Unit 4 St Michael's Building, Eastgate Street, GL1 1PD, Gloucester, Gloucestershire, United Kingdom
- 01452 345100
4.9
Excellent
324 reviews
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Very helpful and friendly
September 17, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Mr Russell, thank you for taking the time to leave a kind review. I am glad that we could help and it was a pleasure booking your next holiday. Best wishes, Melissa
Great customer service and attention to detail
Conor the Manager explained everything thoroughly to my wife and I about our preferred holiday destination; in this case Jamaica. Furthermore, he also provided holiday insurance options to us. The professional advice provided and customer friendly approach led to us booking our first holiday with Miles Morgan and we look forward to using this company again.
September 15, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Mr Kellett, thank you for your kind words and for taking the time to leave such a thoughtful review. I am thrilled to have you as first-time customers! I look forward to helping you plan many more memorable holidays in the future. Best wishes, Conor
Reply from Miles Morgan Travel - Gloucester
Hi, thank you so much for leaving 5 stars and a kind review! It is always a pleasure assisting you both and booking your holidays. I hope to see you again soon. Best wishes, Ley
Friendly & Professional.
Attended our appointment with a view to booking a cruise around Japan. We were made to feel very welcome and offered a tea or coffee. Melissa was very helpful, answered all our queries and understood what our budget, requirements and preferences were. She successfully booked our cruise and managed to remain calm and friendly when the computer system decided to play up. Everything was fine in the end and we are looking forward to exploring Japan. Thank you Melissa.🙂
September 8, 2025
Reply from Miles Morgan Travel - Gloucester
Thank you very much for taking the time to write a lovely review! It was a pleasure to meet you both and help with your big trip for such a special occasion! I appreciate your patience when the system played up but we got there!
Melissa, Gloucester
Great collaboration between Lloyd…
Great collaboration between Lloyd Morris of Riviera Cruises and the Gloucester Miles Morgan Team at the presentation yesterday.
September 4, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Mike, thank you for attending our Riviera event. We appreciate that you left us 5 stars a kind review. It was a pleasure to assist all 4 of you and book your next holiday. I hope to see you again soon. All the best, Conor.
Jessica proved to be very…
Jessica proved to be very professional, knowledgeable and was very engaging . It made the process easy and stress free
September 5, 2025
Reply from Miles Morgan Travel - Gloucester
Hi, thank you for taking the time to leave a kind review regarding your recent experience. I am happy that I could assist you and book your next holiday! I hope to see you again soon. Best wishes, Jessica
Great
We were looked after by an excellent holiday rep who sorted out our cruise and nothing was too much for her. Excellent service all round.
August 27, 2025
Reply from Miles Morgan Travel - Gloucester
Hi, thank you for taking the time to leave 5 stars and a kind review! I am happy that I could assist you and book your next holiday! I hope to see you again soon. Best wishes, Jessica
Our experience at Miles Morgan Gloucester
Our experience at Miles Morgan Gloucester was very positive. Mel was extremely helpful and found us a fantastic holiday in Venice that we likely wouldn't have been able to find without her help.
August 27, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Darren, thank you so much for leaving 5 stars and a kind review! I really appreciate it and it was a pleasure booking your holiday to Venice. I hope to see you again soon. Best wishes, Mel.
Very efficient
Very efficient. Pleasant friendly staff. Came away with everything we wanted. Now looking forward to our holiday. Thank you.
August 30, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Sue, thank you for taking the time to leave a kind review regarding your recent experience! I am happy that we could assist you and book your next holiday. I hope to see you again soon. Best wishes, Conor
Jessica spent a lot of time trying to…
Jessica spent a lot of time trying to find the right accommodation at the rightprice, and she succeeded'
This was our first visit to Miles Morgan in Gloucester, and it probably wont be our last.
August 30, 2025
Reply from Miles Morgan Travel - Gloucester
Hi John, thank you for your kind words, It was my pleasure to assist you and book your next holiday! I am glad that I could find the right thing and I hope to see you again soon. All the best, Jessica
Pleased to book our holiday so quickly…
Pleased to book our holiday so quickly and efficently
Staff helpful and friendly
August 30, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Michael, thank you for taking the time to write a kind review. It was a pleasure assisting you and I hope to see you again soon. Best wishes, Jessica
Miles Morgan Gloucester.
Not so much the "what" but rather "who".
Conor Watts from the Gloucester branch of Miles Morgan gave outstanding service and advice yesterday as we were looking to book a dream trip to Canada and Alaska.
His knowledge and advice was invaluable in helping us to decide the various elements of this holiday.
Not the first time we have used the Gloucester office, all the staff are so helpful and nothing is too much trouble for them.
Such friendliness and efficiency is rare to find these days but Conor and his team deliver each and every time.
August 27, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Rob, thank you for taking the time to leave 5 stars and a kind review for myself and the team! I appreciate it!. It was a pleasure to assist you both and book your dream trip. I hope to welcome you both again soon. All the best, Conor
Booking a holiday a good experience
Jessica Kane was polite friendly and very helpful made the whole experience very relaxing
August 27, 2025
Reply from Miles Morgan Travel - Gloucester
Hi, thank you for taking the time to leave 5 stars and a kind review regarding your recent experience. I am happy that I could assist you and book your next holiday! I hope to see you again soon. Best wishes, Jessica
Top marks to MM Gloucester!
Always come to Miles Morgan Gloucester to book my holidays. You always provide excellent service and help me find the perfect holiday. This time I am taking my Sister with me, who has mobility needs and I am grateful for the various options you advised me on, for my consideration. Coming to you takes all the stress out of booking a holiday and I enjoy chatting to you all, as I feel I know you all well now.
August 19, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Elizabeth, thank you for leaving 5 stars and a lovely review for the team. I am glad that we could help. It is a pleasure assisting you and booking your holidays! All the best, Jessica
Friendly, knowledgeable staff
The staff were really friendly and knew the cruise ship we booked. They were knowledgeable and appreciated this would be our forst cruise so they gave us some pointers.
August 24, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Susan, thank you for taking the time to write this kind review! It was a pleasure to help the both of you and book your first cruise. I look forward to seeing you again soon. Best wishes, Jessica
Excellent service and advice from…
Excellent service and advice from Jessica. Knowledge of our booking was outstanding. Very friendly and pleasant.
August 24, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Gillian, thank you for your kind words! It was a pleasure to assist you and book your first cruise. I hope to assist you again soon. Best wishes, Jessica
As I have been using Miles Morgan for a…
As I have been using Miles Morgan for a few years (that should tell you something), they were immediately familiar with me and my husband and were able to call up our information straight away and booked our new holiday without any problems. Brilliant! Really friendly staff. Couldn't fault them.
August 22, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Mo, thank you for leaving 5 stars and a kind review for the team! It is always a pleasure assisting you both and booking your holidays. I hope to see you again soon. All the best, Leyanne
booking at Gloucester branch
Made booking at Gloucester branch and Leyanne was very cheerful and helpful. Booking was made quickly without any issues.
August 23, 2025
Reply from Miles Morgan Travel - Gloucester
Hi, thank you for taking the time to leave us a kind review. I really appreciate it and it was a pleasure to book your holiday! I look forward to assisting you again soon. Best wishes, Leyanne
Excellent personal service.
August 13, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Angela, thank you for leaving a 5* review for your recent experience with myself. It was a pleasure in being able to assist and look forward to seeing you again soon. Kind Regards, Jess.
As always first class service from…
As always first class service from Myles Morgan in Gloucester.
Jessica displayed sound knowledge on our chosen holiday location and compared a number of companies offering similar excursions, which were similar.
We chose a reputable tour company who we have used before in Europe
Very helpful team, many thanks
August 15, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Dave, thank you for your kinds words and was a pleasure to meet you last week. Look forward to seeing you again soon. Kind Regards, Jess.
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