The booking was more complicated than normal but Connor the Agent was very patient and thorough and explained all the constraints with this particular booking and eventually we were successful in boo... See more
Company replied
Location
Switch locationUnit 4 St Michael's Building, Eastgate Street, GL1 1PD Gloucester, Gloucestershire, GB
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See what reviewers are saying
Nice friendly staff when you walk in. Well organised and clean premises. Made to feel at ease as walking into a travel agent can feel overwhelming sometimes especially with the number of possible vaca... See more
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Conor is just exceptional, he always remembers us, is super patient and knows exactly what we want and need and has found us the perfect holiday with everything we wanted and needed for our large fami... See more
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I have used the company for the passed four years and prefer it to going online to make a travel booking. The manager, Conor Watts, is very helpful in spends time finding the type and holiday wated... See more
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Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
Unit 4 St Michael's Building, Eastgate Street, GL1 1PD, Gloucester, Gloucestershire, United Kingdom
- 01452 345100
4.9
Excellent
326 reviews
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As always first class service from…
As always first class service from Myles Morgan in Gloucester.
Jessica displayed sound knowledge on our chosen holiday location and compared a number of companies offering similar excursions, which were similar.
We chose a reputable tour company who we have used before in Europe
Very helpful team, many thanks
August 15, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Dave, thank you for your kinds words and was a pleasure to meet you last week. Look forward to seeing you again soon. Kind Regards, Jess.
We have just booked some more holidays…
We have just booked some more holidays with Conor at Miles Morgan in Gloucester and it was all done quickly and efficiently as always !!
Conor and his team always strive to get us the best holidays for the best prices and they all work really hard .
I can’t recommend them enough !!
We wouldn’t book with anyone else , a great team !!
August 15, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Jayne, thank you for your kind words. It is always a pleasure to assist with your bookings and look forward to seeing you again soon. Kind Regards, Conor.
Reply from Miles Morgan Travel - Gloucester
Hi Mrs Tea, thank you for leaving a review and 5 stars. It was a pleasure to assist you both and book your holiday. I hope to see you again soon. All the best, Jessica
Reply from Miles Morgan Travel - Gloucester
Hi Paul, thank you for your kind words. I am happy that I could help book your hotel! I hope to assist you again soon. Have a lovely holiday. Best wishes, Jessica
The lady was so good explain everything…
The lady was so good explain everything about the cruise very helpful
August 5, 2025
Reply from Miles Morgan Travel - Gloucester
Hi, thank you for taking the time to leave a review. I appreciate your kind words and I am glad that I could help. All the best, Jessica
My advisor at Miles Morgan was easy…
My advisor at Miles Morgan was easy going and very friendly!
She really helped me find a holiday which was very last minute, but at the same time was neither pushy or pressurising.
Would highly recommend - and would definitely look at returning instead of booking through online companies which I had tended to do for several years :)
July 28, 2025
Reply from Miles Morgan Travel - Gloucester
Hi, thank you so much for taking the time to leave this lovely review with 5 stars. It was a pleasure to assist you and I hope you had a great time away! We hope to assist you again soon. All the best, Lydia
First class customer service
Jessica was wonderful when we went in to discuss our holiday requirements. Later in the day she had realised the the hotel offered may not meet our needs. She spent time looking for a alternative for us. She went above for us. We have now booked our perfect holiday with her. I highly recommend this travel agency.
July 31, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Susan, thank you so much for leaving this kind review regarding your recent experience with us! It was my pleasure to assist you and find the right holiday! I hope to assist you again soon. Best wishes, Jessica
Helpful and knowledgeable service, as always.
We received our usual helpful and knowledgeable advice and our 2026 booking was made smoothly and easily. We have used Miles Morgan exclusively for many years and will continue to do so.
July 27, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Angela, thank you for leaving this kind review. It is always lovely seeing you and assisting the both of you! I hope to see you again soon. Best wishes, Leyanne
Knowledgeable and pressional agents
This is the second trip we've booked with Jessica at Miles Morgan and once again she was very personable, while being very efficient and professional.
July 26, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Janis, thank you for leaving this lovely review! I appreciate your kind words. It has been a pleasure assisting you both and booking your last couple holidays. I hope to see you again soon. All the best, Jessica
So helpful and very good at listening to what you…
So very good at listening to what you want and then offering the best available for your selection. I was well impressed with everyone in the branch whether they were dealing with me or just being friendly.
July 17, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Mr Crabb, thank you for leaving a great review for the team. It was a pleasure in assisting with your booking to Egypt and look forward to seeing you again soon. Kind Regards, Conor.
Helpful and knowledgeable
Polite, friendly, helpful and knowledgeable staff made the process stress free
July 8, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Shirley, thank you so much for taking the time to leave this lovely review with 5 stars. We appreciate your kind words and it was a pleasure to assist you and book your river cruise! Best wishes, Conor
Staff always friendly and efficient
July 11, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Martin, thank you for leaving us a nice review. I am glad we can assist you and book your holidays! We look forward to seeing you again soon. All the best, Leyanne
This is our 6th time of booking a…
This is our 6th time of booking a holiday with Miles Morgan in Gloucester.
Service as usual was outstanding!
July 5, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Rhian, thank you so much for leaving this kind review and 5 stars. It is a pleasure to assist you and book your holidays! We look forward to seeing you all again soon. Best wishes, Conor and the team :)
Miles Morgan knew what I wanted …
Jessica knew exactly what I wanted and when and provided the exact holiday package I needed.
July 8, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Dave, thank you for your kind review and leaving 5 stars, I really appreciate it! I am happy that I could assist you and book your next cruise. I look forward to assisting you again in the future. All the best, Jessica.
Connor was very helpful and sorted out…
Connor was very helpful and sorted out our break to Berlin with no fuss an met our expectations of what we asked. A good experience overall.
July 5, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Jim, thank you for taking the time to leave us a great review on your recent experience. It was a pleasure to assist you and Wendy once again on your next booking to Berlin. Kind Regards, Conor.
Reply from Miles Morgan Travel - Gloucester
Hi Martyn, thank you for taking the time to leave us a kind review. I am happy that we could assist you. I hope you have a great time away! All the best, Conor
River cruise booking
Leyanne was very helpful in booking the river cruise. There was a slight doubt from the fravel company about flight availability and even when confirmed online, Leyanne called the company to double check and called me to let me know all was ok. Thank you for your efficient service.
June 24, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Colin, thank you so much leaving this kind review with 5 stars! It was a pleasure to assist you and book your river cruise. I hope to welcome you back again soon. Best wishes, Leyanne
Patience whilst trying to find a…
Patience whilst trying to find a suitable cruise for us. Rosie at the Gloucester Brach was amazing. I would definitely recommend booking with Miles Morgan.
June 25, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Heather, Thank you so much for taking the time to write a review. I am so glad we managed to find a cruise for you in the end. It was my pleasure and I am looking forward to hearing all about it upon your return. Kind Regards, Rosie
Professional friendly knowledgeable…
Professional friendly knowledgeable service from Conor at the Gloucester Store who always seems to go that extra mile to ensure our needs are fully met.
June 25, 2025
Reply from Miles Morgan Travel - Gloucester
Hi Pat & Adrian, thanks you for taking the time to submit a review based on your recent experience with us. It is always a pleasure to assist with your bookings and look forward to catching up again soon. Kind Regards, Conor.
Lydia from the Gloucester branch was so…
Lydia from the Gloucester branch was so helpful and asked us many questions about what we were actually looking for and delivered on what we wanted. As I am not really very comfortable with online & not having at home facilities for printing and laptop etc it was reassuring that this would all be taken care of by their experts in the agency.
June 24, 2025
Reply from Miles Morgan Travel - Gloucester
Hi thank you for taking your time to leave a review. I really appreciate your kind words - it was a pleasure assisting you with your cruise. I look forward to seeing you again soon :)
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