Having used Miles Morgan a couple of times previously we went back to them with confidence. They are super efficient, giving us plenty of time for questions and discussions. The prices are very sat... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Theresa understood what I wanted and my concerns and managed to find me a return flight to New Caledonia at a reasonable cost and suitable time. As always she was aware of my needs. At 86 I use Mile... See more
Company replied
Miles Morgan is a great company to book a holiday with. We always get help finding our perfect holiday with vicky in Portishead, she knows exactly what we want, also she handles everything for us. Ver... See more
Company replied
Fiona was so helpful with my Riviera booking Iconic Nat Parks of U S A, as she also arranged other flights for me when I said I wanted to visit my nephew near New York . She therefore booked the tou... See more
Company replied
Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
2 The Precinct, High Street, BS20 6AH, Portishead, Somerset, United Kingdom
- 01275 848097
4.9
Excellent
507 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Miles Morgan. Very efficient travel agents
Having used Miles Morgan a couple of times previously we went back to them with confidence.
They are super efficient, giving us plenty of time for questions and discussions.
The prices are very satisfactory too.
The staff are friendly and knowledgeable but happy to check for further information when necessary.
October 2, 2026
Helpful and more than happy to help in…
Helpful and more than happy to help in anyway they can.
October 3, 2026
A great service knowledge agent and…
A great service knowledge agent and full of useful advice
October 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Brilliant customer service
Brilliant customer service - especially from Vicky Hill. Clear, efficient and prompt replies to any queries. I would highly recommend this company.
October 9, 2026
Reply from Miles Morgan Travel - Portishead
Thank you so much for your wonderful feedback and high recommendation. We are delighted to hear that your questions were answered so quickly and clearly, and we truly appreciate your kind support.
Fiona made everything very easy
Fiona made everything very easy, I am not good at technology, All sorted with a smile,
Thank you.
October 6, 2026
Reply from Miles Morgan Travel - Portishead
We are happy to hear that our team member made navigating tech simple for you. Thank you!
Reply from Miles Morgan Travel - Portishead
Thank you so much for your wonderful review and five-star rating. Our team takes great pride in providing expert service with a friendly attitude, and we truly appreciate your kind feedback.
Reply from Miles Morgan Travel - Portishead
Hi - thats great to hear! Thank you for your feedback.
Very efficient and helpful with our…
Very efficient and helpful with our booking. Kept us informed about everything
October 2, 2026
Reply from Miles Morgan Travel - Portishead
We are glad you enjoyed your experience and appreciated our clear updates.
Were prompt in responding to requests
October 2, 2026
Reply from Miles Morgan Travel - Portishead
We are glad you enjoyed your experience with us. Thank you for your positive feedback regarding how quickly we answered your inquiries.
Always get an amazing service with…
Always get an amazing service with Miles Morgan in Portishead.
Wouldn’t go anywhere else.
Personable, professional, timely and helpful.
October 2, 2026
Reply from Miles Morgan Travel - Portishead
Thank you for your great feedback - I am sure you will have a great time at that fabulous hotel !!
All sorted no issues
All sorted no issues!
Efficient, polite, informed, professional.
Thank you.
October 1, 2026
Reply from Miles Morgan Travel - Portishead
Thank you so much for taking the time to leave such a wonderful 5-star review. We are delighted to hear that your experience was smooth and that our team provided prompt, knowledgeable, and courteous service. Your positive feedback is greatly appreciated by all of us.
Megan as usual went the extra mile to…
Megan as usual went the extra mile to provide our next holiday
She had great knowledge and experience as she had done the trip herself
September 29, 2026
Reply from Miles Morgan Travel - Portishead
Thank you so much for the fantastic five-star review! We are delighted to hear that personal travel experiences and dedicated service helped you plan your upcoming getaway. It is always a pleasure to help arrange your trips, and we hope you have an incredible holiday!
Reply from Miles Morgan Travel - Portishead
Thank you so much for your wonderful five-star review and kind feedback. We are so glad to hear that you received such quick and attentive assistance during your experience with us.
The lady that did my booking Fiona was…
The lady that did my booking Fiona was extremely helpful, pleasant and professional. Fiona had to ring me back several times to complete the booking. Nothing was too much trouble.
September 27, 2026
Reply from Miles Morgan Travel - Portishead
Thank you for your wonderful feedback! We are so pleased to hear about your positive experience and will be sure to pass on your kind words to the team.
Fiona was so helpful with my Riviera booking …
Fiona was so helpful with my Riviera booking Iconic Nat Parks of U S A, as she also arranged other flights for me when I said I wanted to visit my nephew near New York . She therefore booked the tour separately from flights . When tour dates were changed by Riviera she booked alternative flights for me and although it cost me alot more for the flights because of that none of that was her fault and she went out of her way to help with ordering assistance at the airports and helping me complete an ESTA for entry which was necessary to visited the United States
September 24, 2026
Reply from Miles Morgan Travel - Portishead
Thank you so much for your wonderful review! We are delighted to hear that our colleague provided such exceptional assistance with your travel arrangements, especially with the complexities of the tour changes and additional flights. It's fantastic to know that they went above and beyond to ensure your trip was as smooth as possible, including help with airport assistance and necessary entry documents. We truly appreciate your kind words.
Megan and Vicky first class
Megan and Vicky first class, found our perfect holiday organised tickets and took the stress out of the whole booking process. Thank you
September 23, 2026
Reply from Miles Morgan Travel - Portishead
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided first-class service and made your booking process stress-free. We hope you have a fantastic holiday!
Although Moa told me she was new to…
Although Moa told me she was new to this agency, she went through everything very well...all extra experience for her. As usual at miles morgan all very professional and helpful .
September 22, 2026
Reply from Miles Morgan Travel - Portishead
Thank you for your feedback! I will let Moa know !
In spite of a very trying Australian…
In spite of a very trying Australian visa site Tracy was excellent in getting these through for us together with an excellent choice of hotel for our visit to Sydney.
September 19, 2026
Reply from Miles Morgan Travel - Portishead
Thats great to hear - thank you for your feedback
Theresa understood what I wanted and my…
Theresa understood what I wanted and my concerns and managed to find me a return flight to New Caledonia at a reasonable cost and suitable time. As always she was aware of my needs.
At 86 I use Miles Morgan because it gives me confidence that if there is a problem with my journey they will sort it out for me.
September 19, 2026
Reply from Miles Morgan Travel - Portishead
Thank you so much for your wonderful review! We are so pleased to hear that we could find you a suitable flight and that you feel confident in our service. It's always our aim to ensure our customers have peace of mind with their travel plans.
Reply from Miles Morgan Travel - Portishead
Thank you Anita
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.