Miles Morgan Travel - Portishead Reviews 

475
TrustScore 5 out of 5

4.9

2 The Precinct, High Street, BS20 6AH Portishead, Somerset, GB


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Rated 5 out of 5 stars

The Portishead team members are always very knowledgeable and helpful. Whatever you are looking to book, they have a wealth of information to ensure you can choose what is right for you. Yesterday,... See more

Company replied

Rated 5 out of 5 stars

We visited the shop in Portishead on 31/8. and we tested Moa to her limit because of what we were requesting. As a new employee at Miles Morgan and not being use to the system. She persevered... See more

Company replied

Rated 5 out of 5 stars

We’ve used Miles Morgan for many years and always come away having booked a holiday feeling well served. Very friendly, polite and helpful staff especially Tracey who looks after us oldies and make... See more

Company replied

Rated 5 out of 5 stars

Had wonderful help and support from Portishead branch in the last couple of days. Our Danube River cruise was cancelled and Fiona took time to look for an alternative holiday which we have now booked.... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 2 The Precinct, High Street, BS20 6AH, Portishead, Somerset, United Kingdom

  • 01275 848097

4.9

Excellent

TrustScore 5 out of 5

475 reviews

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4.9

All reviews

(475)

3,165 reviews in the last 12 months

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Rated 5 out of 5 stars

They are very friendly and help you…

They are very friendly and help you with any queries you have and Megan at the Portishead branch was very good and helped me with booking a trip on my phone, very good customer service.

August 14, 2026
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Reply from Miles Morgan Travel - Portishead

Thank you - I will pass your comments onto Megan!

Rated 5 out of 5 stars

Always really helpful and make useful…

Always really helpful and make useful suggestions. See things through up to travel date.

August 8, 2026
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Reply from Miles Morgan Travel - Portishead

Thank you for your feedback Mr Evans - I am glad to hear you are happy with the service

Rated 5 out of 5 stars

We’ve used Miles Morgan for many

We’ve used Miles Morgan for many
years and always come away having booked a holiday feeling well served.
Very friendly, polite and helpful staff especially Tracey who looks after us oldies and makes us feel confident to book again.

August 5, 2026
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Reply from Miles Morgan Travel - Portishead

Thank you for your repeat business !

Rated 5 out of 5 stars

Good advice from a seasoned traveler

Teresa helped us choose our first ever river cruise for 2026. We followed her recommendations and were so impressed that we are booking again next year. She is always helpful and answers our questions honestly. We will no doubt book with her again.

August 7, 2026
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Reply from Miles Morgan Travel - Portishead

Thank you for your great feedback - i will pass this onto Teresa!

Rated 5 out of 5 stars

Great customer care people we’re being…

Great customer care people we’re being looked after so I had to wait and it was a hot day Teresa Bird asked if I wanted a drink and after she finished serving currency to customers she helped me with booking a flight and was very helpful and friendly

August 4, 2026
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Reply from Miles Morgan Travel - Portishead

Thats great to hear - thank you for your feedback

Rated 5 out of 5 stars

Teresa was excellent as usual and found…

Teresa was excellent as usual and found us just what we were looking for. So much easier than trawling through endless websites!

August 1, 2026
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Reply from Miles Morgan Travel - Portishead

Thats great to hear - glad you are sorted ! have a great time !

Rated 5 out of 5 stars

Megan

Megan, our travel advisor provided us with everything we had requested in a prompt and timely manner. When it came to the final booking process she was most efficient and with a very polite manner.

July 31, 2026
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Reply from Miles Morgan Travel - Portishead

Brilliant - i will pass on your comments to Megan !

Rated 5 out of 5 stars

Helpful

Helpful, well-informed, generous with time spent.

July 30, 2026
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Reply from Miles Morgan Travel - Portishead

Thank you for your great feedback !

Rated 5 out of 5 stars

It was a great experience as usual

It was a great experience as usual. We always visit Miles Morgan when we want to book a holiday. All the assistants are kind, patient, explaining each small detail and happy to give advice. This time we saw Tracey. We look forward to our next MM experience

July 30, 2026
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Reply from Miles Morgan Travel - Portishead

Thank you - I am glad you are sorted !

Rated 5 out of 5 stars

River Cruise

Excellent knowledge of the cruise company, very friendly and helpful

July 22, 2026
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Reply from Miles Morgan Travel - Portishead

Thank you ! We love to share our knowledge and help as much as possible

Rated 5 out of 5 stars

Excellent service

The staff are all very friendly and helpful. Excellent service

July 28, 2026
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Reply from Miles Morgan Travel - Portishead

Thank you so much for your feedback

Rated 5 out of 5 stars

Always us Miles Morgan

Always us Miles Morgan , Megan has booked a few complicated holdays for me . Always a good service.

July 21, 2026
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Reply from Miles Morgan Travel - Portishead

Glad we could help

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