Miles Morgan Travel - Portishead Reviews 

479
TrustScore 5 out of 5

4.9

2 The Precinct, High Street, BS20 6AH Portishead, Somerset, GB


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Rated 5 out of 5 stars

Miles Morgan is a great company to book a holiday with. We always get help finding our perfect holiday with vicky in Portishead, she knows exactly what we want, also she handles everything for us. Ver... See more

Rated 5 out of 5 stars

We visited the shop in Portishead on 31/8. and we tested Moa to her limit because of what we were requesting. As a new employee at Miles Morgan and not being use to the system. She persevered... See more

Company replied

Rated 5 out of 5 stars

The Portishead team members are always very knowledgeable and helpful. Whatever you are looking to book, they have a wealth of information to ensure you can choose what is right for you. Yesterday,... See more

Company replied

Rated 5 out of 5 stars

We’ve used Miles Morgan for many years and always come away having booked a holiday feeling well served. Very friendly, polite and helpful staff especially Tracey who looks after us oldies and make... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 2 The Precinct, High Street, BS20 6AH, Portishead, Somerset, United Kingdom

  • 01275 848097

4.9

Excellent

TrustScore 5 out of 5

479 reviews

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4.9

All reviews

(479)

3,190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Politeness

Politeness, helpful, and not pushy.
Helped by lovely lady called Tracy from Portsihead Bristol.

June 28, 2026
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Reply from Miles Morgan Travel - Portishead

Thank you for your lovely feedback!

Rated 4 out of 5 stars

Quick responses to my queries and lots…

Quick responses to my queries and lots of information given. Needed some information altered on the booking. Disappointed that I wasn't told when the full payment was due, even though I spoke to someone directly to pay the deposit. Discovered email info stated that day ! 16 weeks prior to trip. Will pay next week once I've moved funds to my current account.

June 26, 2026
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Reply from Miles Morgan Travel - Portishead

Many thanks for your feedback and once again apologies regarding the balance due date.

Rated 5 out of 5 stars

Each time we have used Miles Morgan

Each time we have used Miles Morgan, we have been treated faultlessly and professionally by your members of staff. It was a pleasant experience and would recommend your business to anyone looking to book a holiday with personal contact and not online.
Thank you
The Sylvesters

June 25, 2026
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Reply from Miles Morgan Travel - Portishead

Thank you for your feedback - thats great to hear !

Rated 5 out of 5 stars

Friendly and efficient staff.

Megan was very helpful, friendly and efficient, as are all the staff at your Portishead office. The booking process was very easy and very efficient.

June 21, 2026
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Reply from Miles Morgan Travel - Portishead

Thank you for your feedback - I will pass your comments on to Meg !

Rated 5 out of 5 stars

Excellent service

Excellent service! Vicky found us the perfect holiday which ticked all our boxes at a good price. So much easier than spending hours trying to do it ourselves.

June 13, 2026
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Reply from Miles Morgan Travel - Portishead

Glad we could help

Rated 5 out of 5 stars

As always excellent service from…Fiona

As always excellent service from excellent staff who are a pleasure to deal with. Fiona is knowledgeable and always ready to help with any queries or questions. Great service

June 11, 2026
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Reply from Miles Morgan Travel - Portishead

Thank you Mr Thomas - its always a pleasure to see you !

Rated 5 out of 5 stars

Happy Holidays

Very good service and everything explained in full.

June 5, 2026
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Reply from Miles Morgan Travel - Portishead

I am glad you are happy with the service, thank you for your feedback

Rated 5 out of 5 stars

Excellent Service

Our agent was excellent. We were given as much time as we needed and never rushed. Every thing was organised for us and explained clearly. She kept us informed throughout. Definitely use Mikes Morgan again.

May 28, 2026
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Reply from Miles Morgan Travel - Portishead

Thank you for your great feedback Mr Evans - i know you will have a lovely holiday !

Rated 5 out of 5 stars

We were lucky we had two ladies a new…

We were lucky we had two ladies a new one to Mmt we had a few laughs and between them got our flights sorted to exactly what we were after thanks again ladies kind regards alan barb

June 3, 2026
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Reply from Miles Morgan Travel - Portishead

Thank you for your feedback - we really appreciate it

Rated 5 out of 5 stars

Very friendly and knowledgeable

Very friendly and knowledgeable. Made booking easy. Helped us through all the options and a nice cup of tea 🙂

May 31, 2026
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Reply from Miles Morgan Travel - Portishead

Thank you ! We hope to see you again soon.

Rated 5 out of 5 stars

Excellent face to face service

Very helpful, informative and friendly service. Provided paperwork for trip. Booked vacation at the desk

May 22, 2026
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Reply from Miles Morgan Travel - Portishead

Thank you for your feedback !

Rated 5 out of 5 stars

Always good service

Usually do my research online then prefer to book in person with local travel agent. Always use Miles Morgan as have had good service and most times can match online price. So much prefer the personal touch with a human being.

May 29, 2026
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Reply from Miles Morgan Travel - Portishead

Thank you for great feedback - i am glad you are happy with the service!

Rated 5 out of 5 stars

My experience with Miles Morgan Travel…

My experience with Miles Morgan Travel has been amazing. They coped with the changes I asked for and have put together an exceptional package for me and a friend . I would highly recommend them .

May 28, 2026
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Reply from Miles Morgan Travel - Portishead

Thanks for your lovely review. Much appreciated. Vicky

Rated 5 out of 5 stars

Easy to book with…

Megan dealt with me very courteously & made the booking process easy, highly recommend Miles Morgan travel who I have now used several times for my cruise bookings from Liverpool.

May 24, 2026
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Reply from Miles Morgan Travel - Portishead

Great feedback - thank you for your comments

Rated 5 out of 5 stars

Very helpful as usual booking a…

Very helpful as usual booking a holiday at very short notice and h getting seats together on return flight.
We love having you in the village precinct.
Many thanks.
Well done vicky

May 24, 2026
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Reply from Miles Morgan Travel - Portishead

Aah thats great to hear ! Thank you and have a great time !

Rated 5 out of 5 stars

As I've said on previous reviews

As I've said on previous reviews, the staff at the Portishead shop are very helpful, knowledgeable and friendly. Also the cup of tea and biscuits were most welcome yesterday. Long may it continue.

May 22, 2026
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Reply from Miles Morgan Travel - Portishead

We love your visits and always happy to see you !!

Rated 5 out of 5 stars

Staff helpful and knowledgeable

Popped in with questions relating to our first ever cruise holiday later this year, got that done and ended up booking a longer one next year.
Friendly helpful staff happy to help and explain

May 20, 2026
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Reply from Miles Morgan Travel - Portishead

Brilliant ! Thank you for your bookings !!

Rated 5 out of 5 stars

Great staff at Miles Morgan

Great staff at Miles Morgan. I have booked holidays with them several times and it as always been a smooth and pleasant process.

May 20, 2026
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Reply from Miles Morgan Travel - Portishead

Thank you for your comments Mr Sheppard

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