Miles Morgan Travel - Portishead Reviews 

480
TrustScore 5 out of 5

4.9

2 The Precinct, High Street, BS20 6AH Portishead, Somerset, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Miles Morgan is a great company to book a holiday with. We always get help finding our perfect holiday with vicky in Portishead, she knows exactly what we want, also she handles everything for us. Ver... See more

Rated 5 out of 5 stars

The Portishead team members are always very knowledgeable and helpful. Whatever you are looking to book, they have a wealth of information to ensure you can choose what is right for you. Yesterday,... See more

Company replied

Rated 5 out of 5 stars

We visited the shop in Portishead on 31/8. and we tested Moa to her limit because of what we were requesting. As a new employee at Miles Morgan and not being use to the system. She persevered... See more

Company replied

Rated 5 out of 5 stars

We’ve used Miles Morgan for many years and always come away having booked a holiday feeling well served. Very friendly, polite and helpful staff especially Tracey who looks after us oldies and make... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 2 The Precinct, High Street, BS20 6AH, Portishead, Somerset, United Kingdom

  • 01275 848097

4.9

Excellent

TrustScore 5 out of 5

480 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(480)

3,190 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic efficient speedy service from…

Fantastic efficient speedy service from Teresa Bird, she was so helpful choosing the right holiday destination for me

May 20, 2026
Miles Morgan Travel - Portishead logo

Reply from Miles Morgan Travel - Portishead

Thats great - I have just passed on your comments to Teresa!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, fast, efficient and friendly and the quick call backs were much appreciated.

May 16, 2026
Miles Morgan Travel - Portishead logo

Reply from Miles Morgan Travel - Portishead

Thank you for your feeedback - I will pass your comments onto Alvita

Rated 5 out of 5 stars

Booked my cruise whilst on board the…

Booked my cruise whilst on board the Arvia you looked after us so well when we booked the cruise on the arvia through you we asked p and o to pass the booking on to you many thanks

May 8, 2026
Miles Morgan Travel - Portishead logo

Reply from Miles Morgan Travel - Portishead

Thank you so much - I am glad you are enjoying Cruising !

Rated 5 out of 5 stars

A lovely experience, excellent customer service...

Megan Handover made our arrangements so easy. She was just lovely, welcoming, efficient and warm. Definitely we'll be using Miles Morgan regularly from now on 😎

May 6, 2026
Miles Morgan Travel - Portishead logo

Reply from Miles Morgan Travel - Portishead

Thank you for your lovely feedback

Rated 5 out of 5 stars

Teresa was very helpful…

Teresa was a great help in advising when we should renew our passport, which we were unsure of, due to the change in EU requirements. We felt reassured that we could book a holiday with sufficient validity on our passport. She was very helpful, listening to the type of holiday and accommodation we would like, before assisting us in booking a hotel in Lanzarote. We have used MMT before and have always felt more than happy with the service

May 2, 2026
Miles Morgan Travel - Portishead logo

Reply from Miles Morgan Travel - Portishead

Thats great that you are happy with the service, thank you

Rated 5 out of 5 stars

I always get a great service!

I always get a great, timely and efficient service. This time it was a very short notice booking and Tracey knows me well enough to have found exactly what suited.
All the staff are polite, professional and good humoured. I’d never go elsewhere..

April 30, 2026
Miles Morgan Travel - Portishead logo

Reply from Miles Morgan Travel - Portishead

Thank you Louise - I will pass your comments on to Tracey !

Rated 5 out of 5 stars

Always greeted with a smile

Always greeted with a smile. Helpful and patient. Highly recommend Portishead branch

April 23, 2026
Miles Morgan Travel - Portishead logo

Reply from Miles Morgan Travel - Portishead

Thanks for your kind words

Rated 5 out of 5 stars

I was immediately greated with a warm welcome.

I was immediately greated with a warm smile and asked if they could help me. The person I dealt with was very friendly, professional and knowledgeable. She answered all my queries and dealt with my booking in an efficient manner, explaining the process as we went along. The whole process was effortless on my part and I left with all the confirmation paperwork I required for the dream cruise I had just booked. I have no hesitation in returning to Miles Morgan and infact, this is the fourth cruise I have booked through them. They are my first "go to" Travel Agent.

April 17, 2026
Miles Morgan Travel - Portishead logo

Reply from Miles Morgan Travel - Portishead

Thank you - thats very kind !

Rated 5 out of 5 stars

Excellent travel agent

The staff are always very friendly and helpful. I am particularly impressed by Fiona Fortune, who is a sympathetic listener, as well as being very knowledgeable. She is efficient, tenacious and friendly.

April 16, 2026
Miles Morgan Travel - Portishead logo

Reply from Miles Morgan Travel - Portishead

Thank you Mr Honess !

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look