Thankyou as always to Nina and the team of excellent staff at Miles Morgan in Ross On Wye. Once again they went above and beyond to sort out another memorable trip for me. There attention to detail, f... See more
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excellent friendly service very quickly answered all of my queries with quick back response which allowed me to make a booking on the same day.
Nina handled our enquiry with expertise which enabled us to quickly make the decision to book another holiday that is on our bucket list Quick, efficient and super friendly- the whole experience was... See more
Jen was brilliant and very patient as she perfectly booked 8 off us in one go to book a cruise for us. She went over every detail that we needed or wanted to know. As we have not been on a cruise befo... See more
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Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
12 Market Place, HR9 5NU, Ross-on-Wye, Herefordshire, United Kingdom
- 01989 562555
4.9
Excellent
281 reviews
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We always receive excellent customer…
We always receive excellent customer care at the Ross on Wye branch. There is always a warm welcome from Nina and the team, Shelly has gone the extra mile to arrange our last holiday and the next and currency exchange is easy and straightforward. We would thoroughly recommend the team at the Ross on Wye branch to anyone thinking of booking a holiday.
March 16, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Thank you so much for your kind review, I am so happy to hear we always offer you excellent customer care. it was lovely to see you again and find you a wonderful holiday to Cape Verde, Shelly
Excellent team at Ross-on-Wye
Nina and her team at the Ross-on-Wye office go beyond what is expected and offer a wonderful service. They always have time to go through everything. Thank you.
February 28, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Tomkins,
Many thanks for your lovely review.
It was our pleasure to book your escorted river cruise hosted by Gareth Robertshaw. I am sure you will have wonderful time.
With kind regards,
Nina
Shelley helped me to pick the hotel and…
Shelley helped me to pick the hotel and best travel times.Everything was great.
February 25, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Butriss,
Thank you for your lovely review. It is always a pleasure to help clients find their perfect holiday.
Tallinn is an amazing medieval city. The old town is beautiful, with lots of little cobbled stone lanes, many museums and wonderful sights.
I hope you have a wonderful time.
With kind regards,
Shelly
Excellent service.
Excellent service.
Shelley was personable and with good interpersonal skills.
Thank you.
March 1, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Ridgen,
Thank you so much for your lovely review.
It was a pleasure to meet you and to book your holiday.
I am sure you will have a wonderful time in Dublin.
With kind regards,
Shelly
Very helpful information
Very helpful information. Happy to enquire about different cruises. Didn’t put pressure on us to purchase the holiday.Was able to hold the holiday for us so we could talk with our travelling companions. We then went ahead and booked.
March 1, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Baldwin,
Many thanks for your lovely review.
I am so happy that we were able to find the right cruise for you and Mrs. Baldwin.
I am sure you will have a wonderful time cruising with Riviera.
With kind regards,
Shelly
Really friendly and understanding staff…
Really friendly and understanding staff member Nina. Able to give a competitive price and easily understand needs.
March 1, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr Jones,
Thank you so much for your lovely review!
It is always a pleasure to help you with your holidays. Myself and the rest of the team in Ross hope you have a wonderful cruise down the Rhine.
I will look forward to hearing all about your Avalon Adventure!
Best wishes,
Nina
Great Service
As always , great service , with a smile , from all the team ,especially Nina.
February 28, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. & Mrs. Richardson,
Thank you so much for your lovely review.
As always it is a pleasure to book your holidays and I am sure your Astronomy Voyage on the ship MS Nordkapp will be wonderful.
Have a lovely weekend.
Nina
Miles Morgan Travel
Nina at Miles Morgan Travel in Ross-on-Wye is fantastic! She is incredibly knowledgeable and efficient, making the entire booking process smooth and stress-free. She did a great job arranging my recent trip to the USA on the QM2, handling everything with professionalism and care. Highly recommend her service.
February 12, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Robert,
Thank you for your kind feed back. Its always a pleasure to book for Lord and Lady Telford.
We wish you all the best for your new life in the BIG apple and can't wait to visit.
Lots of love from your favourite cousin.
N x
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Taylor,
Thank you for your lovely review.
It was a pleasure to book your holiday for you and I am sure you will have a lovely time in New York.
With kind regards,
Shelly.
Excellent service
We decided to book to go to Japan via Miles Morgan at Ross on Wye. The staff are very friendly and helpful with everything and excellent communication throughout our visit.
February 6, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Tippins,
Thank you so much for your lovely review.
It was an absolute pleasure to book your trip to Japan in October.
I am sure you will have a wonderful time.
With kind regards,
Shelly
Extra mile
Shelley was wonderful and so helpful. She went the extra mile and stayed late in the office to make sure our holiday was all booked.
February 6, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Curtis,
Thank you so much for your lovely review.
It was a pleasure speaking with you last night and booking your holiday and it was no trouble at all staying on to help you.
I am sure you will have a wonderful holiday in Oman.
I can't wait to hear all about it.
With kind regards,
Shelly
Received a warm welcome and the member…
Received a warm welcome and the member of staff was very patient and helpful. She gave lots of useful information about the destination where we wanted to go and spent a long time organising the perfect holiday for us. I would definitely recommend this travel agency to anyone.
February 1, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Perrott,
Many thanks for your wonderful review.
It is always a pleasure to meet new clients and to help them find and book their dream holiday.
I hope you have a wonderful time in Seville.
With kind regards,
Shelly
Approachable , friendly and helpful Stsffwhen I went into the travel agent in…
I when I went into the travel agent in Ross, I wasn’t sure where I wanted to go. After discussing the reason for my holiday, with the very approachable staff, Shelley found me the ideal holiday, to somewhere different that I hadn’t even thought about, at an affordable price.
January 31, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Nicholls,
Many thanks for your lovely review.
I am so glad that I was able to help you find your holiday.
I am sure that you and Mr. Nicholls will have a wonderful time in Slovenia.
with very kind regards,
Shelly
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Ms. Le Grand,
Thank you so much for your lovely review.
I am glad that we were able to assist you in booking your holiday to Slovenia in September.
With very kind regards,
Nina
Friendly
Friendly, helpful and accommodating. Expertise knowledge delivering the service we wanted.
January 30, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Warren,
Many thanks for your review.
We do enjoy receiving feed back from our clients.
I am sure that you will have wonderful cruises with P&O.
with very kind regards,
Nina
The staff Shelly was excellent from…
The staff Shelly was excellent from start to end. Very courteous and professional
January 29, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Banda,
Many thanks for your review.
It was a pleasure to meet you and to book your flights to Montego Bay.
I hope you have a wonderful time away.
With kind regards,
Shelly
Professional and knowledgeable staff…
Professional and knowledgeable staff while still being friendly and welcoming.
January 28, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Mcleod,
Thank you for you review.
It was a pleasure to book your cruise on Arvia. I am sure you will have a fantastic time.
With very kind regards,
Nina.
Holiday booking
As always the staff were very helpful and cheerful. We dealt with Nina, who was able to sort our holiday quickly and efficiently.
January 29, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Milnes,
Many thanks for your lovely review.
I am sure that you will have a wonderful cruise on the Rhone with Riviera.
It is always a pleasure to find the perfect holiday for our clients.
With very kind regards,
Nina
Professional
Because of the way they treated me with professionalism but with a relaxed attitude
January 29, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Jarman,
Thank you so much for your review.
It was lovely to be able to book your cruise on Iona.
I am sure you will have a wonderful time on your Caribbean Discovery.
With very kind regards,
Shelly.
No trips too small and they handle the big trips they think of everything
Who knew! They sort the little trips too.
Nina, Rachel and the team have been our family travel advisors for near 30 years.
From one day coach trips to once in a lifetime trip and everything in between, I check in with Nina first.
Nothing is too much trouble. No question too silly. And if any unforeseen hiccups on the way they get on and sort it.
My only feedback would be your corporate mugs need to be bigger for complimentary tea/coffee.
Gussie, Karrie and boys
January 14, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Hi Karen,
It was great to see you and your mum. It's always a pleasure to book you and your families holidays. We really appreciate your kind feed back. I will do my best to get a bigger MMT mug for you. We look forward to seeing you for a cup tea when you're passing.
All the best,
Nina.
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