Nina and all the staff are very helpful, happy and extremely knowledgeable. They make the process easy and enjoyable and take the stress out of trying to book things yourself. Knowing that any questio... See more
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Nina was extremely helpful and professional. Lots of patience with me in selecting a cabin that would be right for my daughter and I. The whole process was made seamless with Nina’s knowledge and unde... See more
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Nina knew that we were interested in this cruise so she contacted us as soon as possible and, as she now knows our preferences, was able to book our cabin quickly. Yet another holiday booked with the... See more
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Shelly was amazing, Explained everything in detail, understood exactly what we wanted. Changed flight time to maximise our stay,renewed passport, sorted insurance, had great knowledge of our resort... See more
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Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
12 Market Place, HR9 5NU, Ross-on-Wye, Herefordshire, United Kingdom
- 01989 562555
4.9
Excellent
273 reviews
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Miles Morgan get 5 stars every time
Miles Morgan get 5 stars every time, wouldn't even think of going elsewhere.
The lovely staff at Ross on Wye go above and beyond, they make it a pleasure booking a holiday.
July 22, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Pilkington,
I am so happy that you enjoyed your time with us booking your holiday. It is always a pleasure in helping families chose their next holiday.
I am sure you will have a wonderful time.
with kind regards,
Nina
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Burton,
Thank you for your lovey review.
It was a pleasure booking your holiday.
We look forward to seeing you again soon.
Kind regards,
Shelly
Nina is always willing to spend time…
Nina is always willing to spend time with clients. She understands what they want from their holidays. She is easy to talk to and arranges everything for you.
July 23, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Gargolinski,
Thank you for you very kind review.
I am sure you will have a wonderful cruise to Osaka to Seoul with Celebrity Cruises.
With very kind regards,
Nina
Staff are excellent and very friendly…
Staff are excellent and very friendly and helpful. No problems booking our holiday so a special thank you to shelly and staff
July 21, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Harris,
It was lovely to see you again and it was a real pleasure to book your holiday to Greece.
We look forward to seeing you again soon,
With very kind regards,
Shelly
Reply from Miles Morgan Travel - Ross-on-Wye
Thank you so much for your lovely review, I am delighted we managed to book you to the Dolomites, Shelly x
The very best travel shop
we always get the very best service from Nina and her wonderful team they all go out of there way and more to get you the very best holiday nothing is to much trouble what ever you need the service is next to none they are all wonderful people thank you all for your hard work Ann &Trevor
July 15, 2026
Nina in our Ross on Wye branch
Nina in our Ross on Wye branch, is extremely helpful and friendly, very professional and good at her job.
July 7, 2026
Excellent friendly service
Excellent friendly service, make the booking of a one off holiday really smooth and seamless. would recommend a visit to choose the best package for what you require from your holiday.
July 5, 2026
Lovely friendly staff
Lovely friendly staff, couldn’t do enough to help. Excellent service from all the girls at miles Morgan Ross on wye.. Wouldn’t book my holidays anywhere else.
July 11, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mel,
Thank you for your lovely review.
It is always a pleasure to book your holidays.
We look forward to seeing you soon.
Take care.
Jen
Staff at Ross very informative…
Staff at Ross very informative excellent customer care 👏
July 1, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Thank you so much for the 5 star review, I am delighted that you are happy with our customer service, Shelly x
I was listened to and advised
I was listened to and advised. They were choices offered and explained. Very good
July 5, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Miss. Smith,
Thank you for your lovely review.
I am sure you will have a wonderful trip.
With kind regards,
Shelly
Shelly was very helpful
Shelly was very helpful, cheerful and professional.
Thanks very much
Don Lambe
July 2, 2026
Staff are always very friendly
Staff are always very friendly. I have been using the Ross on Wye office for maybe the past 15 years for all my holiday arrangements.
July 2, 2026
Great experience
Great experience. Knowledgeable friendly and extremely efficient service.
June 30, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Robertshaw,
Thank you so much for your lovely review.
We are so pleased that you had a wonderful experience with our ladies at Miles Morgan Travel - Ross-on-Wye.
Kind regards,
Rachel
this was a last minute holiday booking…
this was a last minute holiday booking and it all worked very well many thanks Bryan
June 25, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Daw,
Thank you for taking the time to leave us a review, they are always welcome.
I am sure that you will have a wonderful time in Cyprus.
With kind regards,
Shelly
Nina and her team in Ross give the…
Nina and her team in Ross give the highest standard of service pleasantly and efficiently.
Nina sets a very high standard that is appreciated.
June 13, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Waring,
Thank you for your lovely review.
I am sure you will have a wonderful cruise to Norway.
With very kind regards,
Nina
Excellent service.
Excellent service, eliminated all the stress and worry out of trying to book on line, mainly due to the way cruise websites think that everyone has a partner.
Nice to know it's been booked correctly by a professional, thanks to the lovely Shelly.
June 17, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Ader,
Thank you for your lovely review.
We're so glad we could make your booking experience stress-free and ensure everything was just right for you.
With kind regards,
Rachel Gillett
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