Nina and all the staff are very helpful, happy and extremely knowledgeable. They make the process easy and enjoyable and take the stress out of trying to book things yourself. Knowing that any questio... See more
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Nina was extremely helpful and professional. Lots of patience with me in selecting a cabin that would be right for my daughter and I. The whole process was made seamless with Nina’s knowledge and unde... See more
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Nina knew that we were interested in this cruise so she contacted us as soon as possible and, as she now knows our preferences, was able to book our cabin quickly. Yet another holiday booked with the... See more
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Shelly was amazing, Explained everything in detail, understood exactly what we wanted. Changed flight time to maximise our stay,renewed passport, sorted insurance, had great knowledge of our resort... See more
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Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
12 Market Place, HR9 5NU, Ross-on-Wye, Herefordshire, United Kingdom
- 01989 562555
4.9
Excellent
273 reviews
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Very polite,and helpful,
Very polite,and helpful,
Nothing was to much trouble
I would definitely book another holiday trip with them ,
June 7, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Elton,
Thank you for your lovely review.
I am so happy that we were able to help you find your holiday.
I look forward to seeing you again soon.
With kind regards,
Shelly
Nothing is too much trouble for the…
Nothing is too much trouble for the ladies at the Ross on Wye branch.All questions are taken on board and answered quickly and professionally.Very knowledgeable about all destinations,about visas if needed etc.All with a smile and a genuine interest in you as a person and your requirements so that you have the best holiday.
June 11, 2026
Excellent service
The staff at the Ross-on-Wye branch were most helpful and cheerfully sorted out my booking for a flight to Vancouver, organised insurance for me, and arranged a taxi to take me to and from Heathrow.
June 3, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Ms. Cooper,
Thank you so much for your lovely review.
I am sure you will have a wonderful time in Canada.
with kind regards,
Nina
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Smith,
It was my pleasure to help you book your holiday to Norway.
I am sure you will have a wonderful cruise with Fred Olsen.
With kind regards,
Nina
always a pleasure to book a holiday at…
always a pleasure to book a holiday at the Ross-on-Wye branch they are a great team very Knowledgeable good to have them as back up if things go wrong
May 13, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Rees,
Thank you for taking the time to leave us a review.
I am sure you will have a wonderful time travelling to Peru.
With kind regards,
Nina
Ross girls
So very helpful and coffee thrown in too. Nina and the girls are the best in our area
May 6, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Maggie I so appreciate your kind words. I am so happy to hear that you found myself and the girls helpful and enjoyed the coffee. Thanks as always for the great feedback, Nina
We have used Miles Morgan before & Nina…
We have used Miles Morgan before & Nina looked after us well & this time wasn't any different. I would recommend them to anyone looking to book a holiday or cruise.
May 2, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Thank you for leaving us this review, I really appreciate you taking the time and I am delighted that you felt well looked after,
Nina
Reply from Miles Morgan Travel - Ross-on-Wye
I am delighted that we could book you on an amazing cruise with friends, It was a pleasure to serve you and thank you for your very kind review, Shelly
Nina is always so helpful and…
Nina is always so helpful and enthusiastic it makes it exciting booking a holiday 😁
April 23, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Thank you so much for your wonderful words, It is such a pleasure to book your holidays and I get very excited when I get to make your dreams a reality, Nina
As always brilliant service from Nina
As always brilliant service from Nina, Shelley and Rachel as a team they are amazing. I give them my requirements and everything comes back perfectly.
April 14, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Mr Loftus, Thank you for the fabulous review, we all really enjoy serving you and thank you for your continued support, Nina
Agent gave us time to think.
Agent gave us time to think about the purchase, no pressure, full informtion on type of cruise ship and facilities.
April 20, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
It was an absolute pleasure to book you on a wonderful Fred Olsen cruise and I thank you so much for the kid review, Nina
Excellent
Excellent, friendly service, all needs met. I will always highly recommend their services.
April 16, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Thank you for this wonderful review, I am delighted that we met your needs and how kind it is of you to always recommend us, Shelly
Shelly was extremely helpful
Shelly was extremely helpful, very knowledgeable about holiday destination we chose and very patient and accomodating!
April 11, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
It was an absolute pleasure to book you a wonderful Villa in Zante,
I am sure you will have a fantastic holiday and it was so wonderful to meet you both.
Friendly welcoming team
The team was friendly and welcoming. Nina was knowledgeable and listened to what I wanted before preparing a great itinerary. Would highly recommend.
April 9, 2026
Every member of staff at the Ross On…
Every member of staff at the Ross On Wye store are excellent. They are helpful, knowledgeable and very friendly and always go that little bit xtra to provide you with you your wishes for an enjoyable holiday. You cannot fault them in any way and are a credit to your company. Thankyou
April 8, 2026
Fantastic service from Nina at Ross On…
Fantastic service from Nina at Ross On Wye. Thank you
April 3, 2026
Friendly welcome
Friendly welcome. Easy to book with. Confidence in the booking you don’t necessarily get on line. Local
March 27, 2026
Ninia was very polite and made me feel…
Ninia was very polite and made me feel relaxed and is very good at her job
March 30, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Thank you so much for this lovely 5 star review, it was a pleasure to book you your holiday,
Nina
Absolutely superb service from Miles…
Absolutely superb service from Miles Morgan Ross-on-Wye with helpful, professional and informative staff.
We were given several choices and were offered suggestions which suited our requirements. Excellent number of tailored options which Shelly went out of her way to find what we wanted. Foreign Exchange available here so everything under one roof.
Will definitely be returning now we’ve found our ‘local’ travel agent.
March 29, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Thank you for this lovely 5 star review, It was lovely to meet you both and I am so pleased we found you such a lovely holiday.
Shelly
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