Nina and all the staff are very helpful, happy and extremely knowledgeable. They make the process easy and enjoyable and take the stress out of trying to book things yourself. Knowing that any questio... See more
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Nina was extremely helpful and professional. Lots of patience with me in selecting a cabin that would be right for my daughter and I. The whole process was made seamless with Nina’s knowledge and unde... See more
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Nina knew that we were interested in this cruise so she contacted us as soon as possible and, as she now knows our preferences, was able to book our cabin quickly. Yet another holiday booked with the... See more
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Shelly was amazing, Explained everything in detail, understood exactly what we wanted. Changed flight time to maximise our stay,renewed passport, sorted insurance, had great knowledge of our resort... See more
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Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
12 Market Place, HR9 5NU, Ross-on-Wye, Herefordshire, United Kingdom
- 01989 562555
4.9
Excellent
273 reviews
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Really helpful and I booked everything…
Really helpful and I booked everything I need for my trip in one go . Very relaxed and friendly service . I’d recommend to anyone needing help and support in booking a trip
February 6, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Cook,
Thank you for taking the time to write a review about your experience with us at Miles Morgan Travel - Ross-on-Wye.
It was our pleasure to book your holiday to America.
I am sure you will have a wonderful time.
With kind regards,
Nina
All the staff are always very friendly…
All the staff are always very friendly and accommodating regardless of the request, always a pleasure to deal with whether its for a holiday or currency exchange.
January 31, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Baker,
Thank you for your kind review.
I hope you enjoy your wonderful holiday to Tenerife.
It was lovely to see you as always.
with kind regards,
Nina
Quick efficient service.
January 23, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Gibson,
Thank you for your lovely review.
We really do appreciate every review that we receive.
With kind regards,
Nina
Friendly and helpful and we didn’t feel…
Friendly and helpful and we didn’t feel pressured into taking out the holiday deal.
January 21, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Bedford,
Thank you so much for your lovely review.
I am sure that you and your family will have a wonderful time in Canada and New York.
With kind regards,
Nina
Fantastic advice and knowledge helped…
Fantastic advice and knowledge helped us decide on our river cruise, such as best cabin and options within the package.
January 24, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Blake,
Thank you so much for your lovely review.
I am so glad that you enjoyed your time in MMT Ross-on-Wye and that we were able to help you choose your cruise.
I am sure you will have a wonderful time on The Blue Danube - Roundtrip Budapest on the ship MS William Wordsworth.
With kind regards
Nina
Outstanding knowledge, expertise and customer service!
Nina’s customer service was outstanding. We were looking for a special hotel to celebrate a 50th birthday. We discussed what we wanted and our budget - without hesitation, Nina said, “I know just the hotel for you!” We looked and booked. It was everything we wanted. Nina’s knowledge, expertise and the whole experience was excellent from start to finish! We’re so excited and can’t wait to go on holiday!
January 24, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Robertshaw,
We are thrilled you had such a wonderful experience with us at Miles Morgan Travel - Ross-on-Wye.
Your positive feedback means everything to us and motivates our team!
With kind regards,
Nina
Nina makes booking so easy such a very…
Nina makes booking so easy such a very friendly travel shop nothing to much trouble excellent service
January 20, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Brace,
Thank you so much for your lovely review.
It was my pleasure to book your holiday to Malta.
I am sure that you will have a wonderful time.
With kind regards,
Nina
Friendly knowledgeable staff
Booked another holiday through Miles Morgan. As always the staff always greeted us with a smile and were very helpful and knowledgeable to help us pick the right holiday.
January 12, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Sykes,
Thank you for taking for send us a review.
We always appreciate our clients taking the time to tell us about their experience.
I am so glad that you enjoyed your visit to Miles Morgan Travel - Ross-on-Wye.
I am sure you will have wonderful holiday to Paphos.
With kind regards,
Freya
Miles Morgan are always a pleasure to deal with.
As usual a seamless experience with Nina at Miles Morgan. She is always very knowledgeable and helpful when booking a holiday with lots of good advice. Nothing is ever too much trouble, and she is very patient , thank you.
January 18, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Clark,
Thank you for your lovely review.
It was my pleasure to book your holiday to Hungary.
I am sure you will have a wonderful time cruising down the Danube.
With kind regards,
Nina
Friendly and Knowledgeable
Friendly, knowledgeable staff, who go above and beyond to source the perfect holiday.
January 18, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Aubrey,
Thank you so much for your lovely review, it was very kind of you.
I am so glad that you enjoyed your visit to Miles Morgan Travel Ross-on-Wye and that we have been able to book your cruise for you and your family.
We look forward to seeing you soon.
With very kind regards,
Nina
so helpful & friendly
so helpful & friendly. everything was relaxed with no pressure. it was like having a chat with old friends.
January 17, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. & Mrs. Alexander,
It was my pleasure to meet you both.
My staff and I had a wonderful time in the office helping you to book your holiday.
We look forward to seeing you again soon.
With very kind regards,
Nina
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Cole,
Thank you for your lovely review.
I am sure you will both have a wonderful time on your holiday to Ibiza.
With very kind regards,
Nina
Excellent service
Very friendly and helpful. Shelly knew the area and so gave lots of the local amenities, sights and information. Despite problem with the computer she was able to sort out all my requirements. Will definitely use you next time.
January 13, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Hillier,
Many thanks for your lovely review.
I am so happy that I was able to over come the computer gremlins and help you book your holiday.
We look forward to seeing you again soon.
with kind regards,
Shelly
Shelley was brilliant
Shelley was, as ever VERY helpful and patient. Made everything very easy for us.
January 7, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Thank you for your kind review, I hope you enjoy your wonderful break to Italy, It was lovely to see you as always, Shelly
Attention to detail
We found them very informative and any necessary follow up will be dealt with very professional so left us feel assured that we have no worries and can just look forward to the holiday. Will certainly use them again.
January 6, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Thank you so much for your very kind review, I am sure you will enjoy your River cruise on the Douro, it was wonderful to meet you, Shelly
Very knowledgeable
Very knowledgeable, helpful, friendly staff guided us towards the right selection for our holiday plans.
January 4, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Howells,
Thank you so much for your lovely review.
We really do appreciate your feedback.
We are so glad that we were able to help you find your perfect holiday.
I am sure you will have a wonderful time on your Viking Cruise.
With kind regards,
Nina
Lovely staff cannot do enough for you…
Lovely staff cannot do enough for you they are all wonderful
January 3, 2026
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. & Mrs. Meredith,
Thank you so much for taking the time to leave us a review.
It is always a pleasure to book your cruises with P&O.
I am sure you will both have a lovely time.
With very kind regards,
Nina
Welcoming staff
December 20, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Matthews,
Thank you for taking the time to leave a review about your experience with us at Miles Morgan Travel Ross-on-Wye.
I hope you have a wonderful time in Malta.
With kind regards,
Freya
Excellent as always
Excellent as always. I’ve been booking my holidays through Miles Morgan, Ross on Wye for years now and wouldn’t go anywhere else. The girls are professional, very friendly and take their time to ensure you get the holiday that really suits you. If you book through them nothing is too much trouble.
December 5, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Janet,
Many thanks for your lovely review.
I do believe you will have wonderful time with Gareth on Safari.
Wishing you a Merry Christmas.
Nina
Freya was outstanding and very helpful.
November 30, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Smith
Thank you for your lovely review.
I am glad that you enjoyed your experience booking with us.
I am sure you will have a wonderful time in China.
With kind regards,
Freya
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