Nina and all the staff are very helpful, happy and extremely knowledgeable. They make the process easy and enjoyable and take the stress out of trying to book things yourself. Knowing that any questio... See more
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Nina was extremely helpful and professional. Lots of patience with me in selecting a cabin that would be right for my daughter and I. The whole process was made seamless with Nina’s knowledge and unde... See more
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Nina knew that we were interested in this cruise so she contacted us as soon as possible and, as she now knows our preferences, was able to book our cabin quickly. Yet another holiday booked with the... See more
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Shelly was amazing, Explained everything in detail, understood exactly what we wanted. Changed flight time to maximise our stay,renewed passport, sorted insurance, had great knowledge of our resort... See more
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Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
12 Market Place, HR9 5NU, Ross-on-Wye, Herefordshire, United Kingdom
- 01989 562555
4.9
Excellent
273 reviews
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Stress free holiday booking!
I always feel in safe hands when booking a holiday through Miles Morgan travel. I book through the Ross-on-Wye branch and usually speak to Nina. However all the staff are friendly and helpful, knowledgeable and efficient. A warm and personal service.
I would happily recommend them.
December 6, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Joan,
Thank you so much for your lovely review.
I know you will have a fabulous time to South Africa with Gareth.
I am so looking forward to seeing all the photos.
Take care.
Kind regards,
Nina
Great experience
Friendly, knowledgeable, excellent customer service .. explained well..and I got what we wanted ..
December 5, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Hickman,
Thank you for taking the time to write a review about your experience with us at Miles Morgan Travel - Ross-on-Wye.
It was our pleasure to book your holiday to Jersey.
I am sure you will have a wonderful time.
With kind regards,
Nina
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Powell,
Thank you for your lovely review.
We really do appreciate everyone who takes the time to let us know how your experience was with us.
It was a pleasure to meet you and I am sure you will have a wonderful time away.
With kind regards,
Shelly.
Excellent Service
There is always excellent, friendly service from the ladies at Miles Morgan, Ross on Wye, ably captained by manager Nina.
November 26, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr & Mrs. Nash,
Thank you for your lovely review.
It is always a pleasure to book your holidays.
I am sure you will have a wonderful time cruising Joan.
I look forward to seeing you soon.
With kind regards,
Nina.
Nina was exceptionally helpful
Nina was exceptionally helpful, friendly and efficient.
I wouldn’t go anywhere else to book my holidays as the staff in Ross on Wye branch are brilliant.
November 21, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Smart,
Thank you for taking the time to leave a review on your experience with us.
It is always a pleasure to see you and to book your holidays for you and your husband.
We look forward to seeing you again soon.
With kind regards,
Nina
Reply from Miles Morgan Travel - Ross-on-Wye
Thank you Mr Baker for your very kind review,
Shelly
Once again I received excellent service…
Once again I received excellent service from Miles Morgan Travel there agent Freya was extremely helpful and planned my travel arrangements and accommodation for a trip to Vietnam. Nothing was too much trouble for Freya to sort out for me and she took plenty of time explaining everything to me...once again another adventure planned by MMT and Freya..thank you
November 6, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Evans,
Many thank for your review.
I am so glad that you enjoyed your experience with us in Ross-on-Wye.
I am sure you will have a wonderful time in Vietnam.
With very kind regards,
Freya
The member of staff was friendly
The member of staff was friendly, helpful and professional. Nothing was too much trouble.
November 13, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs.Summers,
Thank you for taking the time to send us your lovely review.
It was my pleasure to help you choose and book your cruise to Norway with P&O cruises.
We look forward to seeing you again before your travel.
With kind regards,
Nina
Quick efficient and friendly service.
November 13, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Roger and Pennie,
Thank you so much for your lovely review.
I am so glad that I was able to help you book your holiday to Malaga.
I am sure you will both have a wonderful time.
Kind regards,
Nina
Usual smiling faces always willing to help
November 12, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. & Mrs. Brown,
Thank you so much for your lovely review.
It was my pleasure to book your river cruise with Riviera.
I am sure you will have an amazing time.
With kind regards,
Nina
Excellent as usual
Excellent as usual. Very friendly staff they go out of there way to get you the holiday of your dreams. Love there escorted cruises.
October 30, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Margaret,
Thank you so much for your lovely review.
I am sure you will have a wonderful cruise with Fred Olsen and Rachel is not jealous at all about you having two days in Honfleur 😂
Take care both.
Kind regards,
Nina
Book with ease.
Shelly was welcoming, informative and extremely helpful. She was calm and reassuring and took us through the booking and insurance processes with ease.
October 16, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Pittaway,
Thank you for your lovely review.
It was my pleasure to help your insurance and booking your cruise, Springtime Tulips Of The Netherlands on the ship Borealis.
I hope you have a lovely weekend.
With kind regards,
Shelly.
First time cruisers
Outstanding customer service from Nina and her staff. This was our first cruise. Everything was arranged for us, including the insurance, and all our questions were answered.
October 13, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Willis,
It was a pleasure to meet you and thank you for the lovely review.
I am so pleased that you enjoyed your experience booking with us.
I am sure you will have a wonderful time cruising the Mountains, Glaciers & Fjords of Norway on the ship Borealis.
With very kind regards,
Nina
Reply from Miles Morgan Travel - Ross-on-Wye
Good afternoon Lord Spee,
Thank you for taking the time to send us your review.
We really do enjoy seeing you.
Also thank you for the biscuits, they are very much appreciated.
I am sure you will have a fabulous time on your Belgium Mini Cruise on the ship Borealis.
We all look forward to seeing you soon.
With very kind regards,
Nina & the ladies.
Excellent service from Nina as always
October 21, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Reynolds,
Thank you for your lovely review.
We do appreciate our clients taking the time to let us know about their experience booking with us.
We look forward to seeing you again soon.
With very kind regards,
Nina.
Outstanding customer service
Outstanding customer service. Friendly,helpful, excellent advice, nothing was too much trouble. We were not rushed and no detail was glossed over. Thank you very much, our holiday definitely started here!
October 13, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Sturgess,
Thank you for your lovely review.
I am glad that I was able to help you find your cruise and that your experience with us at Ross-on-Wye was positive and enjoyable.
I am sure you will have a wonderful time in Iceland.
With very kind regards,
Nina.
Booking our 2026 cruise
My wife and I went to Miles Morgan in Ross on Wye to book a P&O cruise taking place in July 2026. We were greeted very warmly by Nina and her staff and our cruise was booked speedily and efficiently. We were lucky that our visit to the office coincided with Miles Morgan holding a Macmillan coffee morning and we both enjoyed a delicious slice of cake.
September 27, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. & Mrs. Graddon,
Thank you so much for your lovely review.
I am sure you will have a wonderful cruise on the Arcadia.
With very kind regards,
Nina
Very helpful as usual
Very helpful as usual, very knowledgable and booked everything without a hitch.
September 16, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Dennett,
Thank you for your lovely review.
We really do appreciate our clients taking the time to send us reviews.
With very kind regards,
Shelly
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Truscott,
Thank you so much for your lovely review.
I am happy that we were able to help you find your perfect holiday. I am sure you will have a wonderful time in Italy.
With kind regards,
Nina
The welcome was friendly
The welcome was friendly with an immediate offer of tea or coffee. Helpful suggestions of what I needed for my trip. Kind offers of help completely forms.
September 30, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Sheldrake,
Thank you for taking the time to write us a review.
It was a pleasure to help you.
We look forward to seeing you again.
Kind regards,
Shelly.
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