Nina and all the staff are very helpful, happy and extremely knowledgeable. They make the process easy and enjoyable and take the stress out of trying to book things yourself. Knowing that any questio... See more
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Nina was extremely helpful and professional. Lots of patience with me in selecting a cabin that would be right for my daughter and I. The whole process was made seamless with Nina’s knowledge and unde... See more
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Nina knew that we were interested in this cruise so she contacted us as soon as possible and, as she now knows our preferences, was able to book our cabin quickly. Yet another holiday booked with the... See more
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Shelly was amazing, Explained everything in detail, understood exactly what we wanted. Changed flight time to maximise our stay,renewed passport, sorted insurance, had great knowledge of our resort... See more
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Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
12 Market Place, HR9 5NU, Ross-on-Wye, Herefordshire, United Kingdom
- 01989 562555
4.9
Excellent
273 reviews
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Delightful staff
Delightful staff! No pressure, just a very helpful and honest experience.
September 21, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Ms. Rogers,
Thank you for your lovely review.
I am so glad that you enjoyed your experience with us at Miles Morgan Travel, Ross-on-Wye.
I am sure you will have a wonder cruise to Norway with Fred Olsen.
With very kind regards,
Shelly Kerris.
Ross on wye Miles Morgan Nina is simply…
Ross on wye Miles Morgan Nina is simply the best. Conscientious, attentive and very knowledgeable. We wouldn’t use anyone else.
September 13, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Steve, Tracy and Miss. Fifi,
Thank you so much for your lovely review.
It is always a pleasure to see you all.
I am sure you will have a wonderful time in Faro.
Looking forward to seeing you all again soon.
With very kind regards,
Nina x
5star service
Nina is wonderful nothing is too much trouble and the details she gives you are clear and correct as is Clare in the Monmouth agents
September 13, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Thank you for your very kind review and it was was a pleasure to book you on a wondeful cruise, Nina
The staff were friendly and welcoming
The staff were friendly and welcoming. Nothing was too much trouble for Shelley and we are looking forward to our trip.
September 4, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Thank you so much for your very kind review, It was an absolute pleasure to book you on a wonderful cruise, Shelly
We find the staff very friendly and…
We find the staff very friendly and helpful with every aspect of the holiday we feel we can go in and chat to them anytime and they always make us feel welcome
September 2, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Thank you so much for this extremly kind review, I am so happy to hear that you feel welcome and it was an absolute pleasure to book your Icelandic adventure holiday, Kindest regards Nina
Miles Morgan are always efficient
Miles Morgan are always efficient, friendly and patient. Nothing is too much trouble in assuring we get the best possible experience
August 29, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Shepheard,
Thank you for taking the time to send in your review.
It is always a pleasure to book your holidays and I am sure we will have a lovely time in Jersey.
with kind regards,
Nina
Take the work out of finding a holiday!
Very happy to have been dealt with by Shelly in your Ross on Wye branch - she gave lots of helpful suggestions and did all of the legwork to find us the ideal holiday
August 31, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Harvey,
Thank you so much for your wonderful review.
I am so happy that I was able to find your holiday for you and I am sure that you will have a fabulous time in Lake Garda.
With very kind regards,
Shelly
Reply from Miles Morgan Travel - Ross-on-Wye
Thank you so much for your kind review, it is always a pleasure to book you a wonderful holiday, Shelly
Nina makes it perfect she's very…
Nina makes it perfect she's very attentive and friendly
August 19, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Thank you so much for the wonderful review, I love to find you the perfect holiday, Nina
Ahh our Ross on wye branch as the best…
Ahh our Ross on wye branch as the best so helpful always happy friendly and go the extra mile x
Thank you Shelly
August 19, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Sharon,
Thank you so much for your lovely review.
It is always a pleasure to help you find your perfect holiday.
I am sure you will have a wonderful time in Tenerife.
Kind regards,
Shelly
I can totally recommend this travel…
I can totally recommend this travel agent. We went to ask some information on cruises as we had never been on one before and Nina was so helpful and knowledgeable and explained everything in detail without pushing for a quick sale.
The whole experience was more than we could have expected even if we were lighter in the pocket when we left 😁
August 16, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. & Mrs. Berry,
Thank you for your wonderful review.
I am so pleased that I was able to help you find your cruise to Norway and that you enjoyed the whole experience.
We are known as the most expensive coffee shop in town, but are always grateful when our lovely clients book with us.
With very kind regards,
Nina
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Chris,
Thank you so much for your lovely review.
It is always a pleasure to see your at Mr. Morgan's Coffee Shop :)
Take care.
Nina
Staff always helpful and informative
Staff always helpful and informative, makes it easy to book trips
August 9, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Norman and Sue,
Thank you so much for your lovely review.
I am sure you will both have a wonderful time in the USA.
Take care both.
Nina
They are such a friendly team and so…
They are such a friendly team and so helpful. Nothing is too much trouble for them. They were tremendously helpful to me on getting my passport renewed in an emergency. I will only use them on booking my holiday. In fact it’s always such a pleasure to see them. They are the best. Thanks team.
August 12, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Thank you so much for your extremly kind words, we absolutely love serving you and making your holiday booking an enjoyable experience. It is alwsys a pleasure to serve you, Nina
booking for some Winter sun 2026
We were greeted with enthusiasm and no small detail seemed any trouble. We came away reassured that we had made the right booking for some Winter sun 2026.
August 1, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Thank you so much for your kind review, it is always lovely to hear that we greet with enthusiasm and that you are happy with our service. I wish you the most wonderful holiday in Malta, Nina
Having gone to Miles Morgan for many…
Having gone to Miles Morgan for many years I have always had a fantastic service and confirm that nothing has changed over the years - they are still constantly first class
August 7, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Sainsbury,
Many thanks for your lovely review.
We really do appreciate all our clients who take the time to give us their feed back.
With very kind regards,
Nina
Extremely helpful and knowledgeable
Extremely helpful and knowledgeable. So good I booked 2 holidays.!!!!.It,s so nice to have someone to guide you through the process.Thank you Nina.x
August 5, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Thank you so much for your kind words, I am delighted that we found you 2 wonderful holidays and I wish you the most wonderful time in Tuscany and Jersey, Nina
Caring professionalism.
July 30, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mr. Southan,
Many thanks for your lovely review.
It was a pleasure to help you.
With kind regards,
Nina
Nina helped find what I thought was a…
Nina helped find what I thought was a good price which was the main goal.
Very cheerful and professional and welcoming.
Would definitely recommend.
July 30, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Cameron,
Thank you so much for your lovely review.
It was a real pleasure helping you find your holiday to Australia and New Zealand.
I am sure you will have a wonder time.
With kind regards,
Nina
Brilliant service
Brilliant service. Nina Robertshaw absolutely fantastic. A ambassador for the company
July 30, 2025
Reply from Miles Morgan Travel - Ross-on-Wye
Dear Mrs. Read,
It was lovely to see you on Tuesday and it was my pleasure to help you to book your holiday to Gran Canaria in January to chase away the winter blues.
With kind regards,
Nina
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