Miles Morgan Travel - Taunton Reviews 

471
TrustScore 5 out of 5

4.9

17 The Orchard Centre, TA1 3TP Taunton, Somerset, GB


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Rated 5 out of 5 stars

The team at MMT Taunton were brilliant as always! Carla looked into our request to investigate an expedition cruise, checked out available cabins and booked it all seamlessly. Ensured we obtained the... See more

Company replied

Rated 5 out of 5 stars

We called in to pay balance of our upcoming December Saga cruise and left booking another for next year. Liam was very knowledgeable without being at all pushy and we were very pleased with our visit... See more

Company replied

Rated 5 out of 5 stars

It’s so much easier than trying to book it yourself online. We have always used Miles Morgan, the staff are so friendly and helpful. Carla is excellent, she understands our needs and what we want from... See more

Company replied

Rated 5 out of 5 stars

Fiona was really helpful when I called enquiring about a cruise I was thinking of booking. Although I had done my research Fiona reminded me to add in flight costs and overnight hotel. She made furth... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 17 The Orchard Centre, TA1 3TP, Taunton, Somerset, United Kingdom

  • 01823 335111

4.9

Excellent

TrustScore 5 out of 5

471 reviews

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4.9

All reviews

(471)

3,100 reviews in the last 12 months

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Rated 5 out of 5 stars

Liam was very helpful and courteous…

Liam was very helpful and courteous with his interactions with me. I am confident with the services provided and will continue using your company.

August 8, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you for taking the time to leave such a wonderful review.

I'm really pleased to hear that you found my service helpful and courteous, and that you feel confident in the services we provide. Your feedback means a lot, and I'm grateful for your continued trust in our company.

I look forward to assisting you again in the future.

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

We called in to pay balance of our…

We called in to pay balance of our upcoming December Saga cruise and left booking another for next year. Liam was very knowledgeable without being at all pushy and we were very pleased with our visit.

August 6, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Thank you for your kind review. It was a pleasure helping with your December Saga cruise payment and booking your next adventure. We're delighted you had a positive experience and look forward to assisting you again soon.

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

MMT Taunton brilliant again!

The team at MMT Taunton were brilliant as always! Carla looked into our request to investigate an expedition cruise, checked out available cabins and booked it all seamlessly. Ensured we obtained the available discount and any special offers. The whole process was a joy from start to finish and, having booked with MMT every year for over 10 years, we can't praise them enough. The after sales service is excellent too with lots of attention to detail. Thank you!

August 3, 2026
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Reply from Miles Morgan Travel - Taunton

Good afternoon,
Thank you so much for your lovely review and comments, it is truly appreciated.
Look forward to seeing you both when you're back!
Kind regards,
Carla Wilson
Branch Manager

Rated 5 out of 5 stars

All Miles Morgan staff are exerllent

All Miles Morgan staff are exerllent. They explain every detail of your booking. Nothing is too much trouble. Thankyou.

August 1, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning Mr Beck,

Thank you so much for your 5 star review, always a pleasure having you in the office! See you again soon!

Brittany Fassam - Travel Specialist

Rated 5 out of 5 stars

It’s so much easier than trying to book…

It’s so much easier than trying to book it yourself online. We have always used Miles Morgan, the staff are so friendly and helpful. Carla is excellent, she understands our needs and what we want from our holiday, we wouldn’t go anywhere else.

July 30, 2026
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Reply from Miles Morgan Travel - Taunton

Good afternoon,
Thank you so much for your 5* review and lovely comments. It was great to see you both again.
Kind regards,
Carla Wilson
Branch Manager

Rated 4 out of 5 stars

I needed a flight organised

I needed a flight organised, and that’s what happened.

July 22, 2026
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Reply from Miles Morgan Travel - Taunton

Good afternoon Ms Rush,

Thank you for your review, we are glad we got your trip sorted for you!

Brittany Fassam - Travel Specialist

Rated 5 out of 5 stars

Fiona was really helpful when I called…

Fiona was really helpful when I called enquiring about a cruise I was thinking of booking. Although I had done my research Fiona reminded me to add in flight costs and overnight hotel.
She made further enquiries regarding flights whilst I called my friend. When she called back with cheaper flights for us she stayed well past closing time to complete and confirm the booking on order I could complete it before the special offer ran out.

July 28, 2026
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Reply from Miles Morgan Travel - Taunton

Good afternoon Mrs White
Thank you for your kind review . It was my pleasure to get you a better deal & so glad we got to secure the booking on the last day offer .
Have a lovely rest of your week & look forward to catching up soon
Fiona

Rated 5 out of 5 stars

As always

As always, very personal service from Brittany and very efficient and knowledgable.

July 28, 2026
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Reply from Miles Morgan Travel - Taunton

Good afternoon Mr Barrell,

Thank you for your lovely review, it always a pleasure to help you with your trips! We look forward to seeing you again soon.

Brittany Fassam - Travel Specialist

Rated 5 out of 5 stars

Liam’s great

Liam always finds us a great holiday.
Professional. Reliable advice. Thanks Liam… another fab recommendation/ find.

July 14, 2026
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Reply from Miles Morgan Travel - Taunton

Good afternoon,
Thank you so much for your 5* review, Liam will be delighted.
Look forward to seeing you again soon.
Kind regards,
Carla Wilson
Branch Manger

Rated 5 out of 5 stars

Hannah assisted us in rebooking a river…

Hannah assisted us in rebooking a river cruise that had been cancelled.
She also booked a last minute cruise for us checking carefully which cabins were available to ensure we had the best possible location.
Hannah also offered other services such as booking trips and airport parking.
A very pleasant and polite member of staff.

July 24, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you so much for your kind words. It was lovely chatting with you both and helping you plan your next trips!

Looking forward to seeing you again in store soon.

Hannah - Travel Specialist

Rated 5 out of 5 stars

This is our fifth holiday booked…

This is our fifth holiday booked through Miles Morgan (wouldn't go anywhere else). Carla made booking our holiday so easy and with her help finding the right hotels for our needs. We are now looking forward to our stay in Madeira.

July 23, 2026
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Reply from Miles Morgan Travel - Taunton

Good afternoon,
Thank you so much for your 5* review and your lovely comments.
Look forward to seeing you again soon.
Kind regards,
Carla Wilson
Branch Manger

Rated 5 out of 5 stars

Booking an experience

Hannah was very helpful and knowledgeable. When she was off the rest of the team kept in touch with updates. Fantastic

July 23, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you so much for your kind review. It was lovely meeting you both and helping you plan your trip to Canada!

Looking forward to seeing you soon.

Hannah - Travel Specialist

Rated 4 out of 5 stars

Brittany was so friendly and helpful

Brittany was so friendly and helpful
Would definitely use your branch in Taunton again
All members of staff were great
From answering queries on the phone , to making coffee while we waited to deal with Brittany.

July 22, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning Mrs Simms,

Thank you so much for your lovely review and so happy to hear you'll be coming back to us in the future!

Brittany Fassam - Travel Specialist

Rated 5 out of 5 stars

Friendly, helpful and knowledgeable

Friendly, helpful, knowledgeable staff and a fun time booking our cruise!! Thank you!!

July 15, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning,

Thank you so much for your review, it's always a pleasure to help you book your cruises!

Brittany Fassam - Travel Specialist

Rated 5 out of 5 stars

Very polite and helpful staff

Very polite and helpful staff

July 13, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Thank you so much for your 5-star review! Looking forward to seeing you in store again soon.

Hannah - Travel Specialist

Rated 5 out of 5 stars

The staff have all been fabulous

The staff have all been fabulous, we have with Britney and Carla, and both could not do more to help.
Brilliant service!!

July 10, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning,

Thank you for your 5star review, we really appreciate it and look forward to seeing you again soon!

Brittany Fassam - Travel Specialist

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