Miles Morgan Travel - Taunton Reviews 

522
•
TrustScore 5 out of 5

4.9

17 The Orchard Centre, TA1 3TP Taunton, Somerset, GB

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See what reviewers are saying

Rated 5 out of 5 stars

my time talking about our cruise was very good. Brittany was most helpful in finding time to get us what we needed on the ship ,and went about it very professionally. Thankyou Brittany, looking for... See more

Company replied

Rated 5 out of 5 stars

They are really helpful and dont try to push you into upgrading or spending more. They listern to your requirements and act accordingly. Tha assistant tried to get me a discount but nothing was... See more

Company replied

Rated 5 out of 5 stars

Liam at Taunton extremely helpful, He made the process of booking a flight easy and made me feel at ease. Liam is obviously an asset to your business. Would recommend, and will use this service ag... See more

Company replied

Rated 5 out of 5 stars

Yet again MMT Taunton took care of every aspect of our holiday booking. From the choice of trip, cabin, flights and ensuring we added everything we wanted, they dealt with it all with skill and profes... See more

Company replied


Company details

  1. Travel Agency
  2. also in
  3. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 17 The Orchard Centre, TA1 3TP, Taunton, Somerset, United Kingdom

  • 01823 335111

4.9

Excellent

TrustScore 5 out of 5

522 reviews

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4.9

All reviews

(522)

3,187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

my time talking about our cruise was…

my time talking about our cruise was very good. Brittany was most helpful in finding time to get us what we needed on the ship ,and went about it very professionally. Thankyou Brittany, looking forward for a great holiday regards Mr and Mrs Marks.

October 12, 2026
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Reply from Miles Morgan Travel - Taunton

Good afternoon Mr Marks,

Thank you so much for your 5 star review, I'm so glad I was able to help and I hope you have a fabulous time away! I look forward to seeing you again soon!

Brittany Fassam - Travel Specialist

Rated 4 out of 5 stars

Friendly efficient helpful service

Friendly efficient helpful service, nothing is too much trouble, always happy to help.
The only reason it's not 5 stars was the trouble I had paying through the links, neither the bacs or card payment links would work meaning having to travel to Taunton to pay, not the colleagues fault by anymeans but frustrating.

October 11, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning Mrs Elton,

Thank you so much for your review, we're glad that you had a great experience with us and we apologise for the technical issues we had with our payment links. We hope that your next visit is seamless and we look forward to helping you again soon!

Brittany Fassam - Travel Specialist

Rated 5 out of 5 stars

Liam was as helpful as always

Liam was as helpful as always. Excellent customer service.

October 11, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you so much for your kind words. I'm really pleased to hear that you were happy with the service you received. It was a pleasure helping you, and I truly appreciate you taking the time to leave such positive feedback.

I look forward to assisting you again on your next holiday booking.

Best wishes,

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

Excellent service

Excellent service, helpful and knowledgeable.

October 9, 2026
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Reply from Miles Morgan Travel - Taunton

Good afternoon Bernadine ,
Thank you for your kind review.
So glad we got another amazing holiday for you booked .
See you soon
Fiona

Rated 5 out of 5 stars

Liam at Taunton extremely helpful

Liam at Taunton extremely helpful, He made the process of booking a flight easy and made me feel at ease. Liam is obviously an asset to your business.
Would recommend, and will use this service again.
The rest of the Ladies I interacted with were very helpful.

October 8, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you so much for your kind feedback. I'm really pleased to hear that I was able to make the flight booking process easy and help you feel at ease throughout.

It was a pleasure assisting you, and I truly appreciate your recommendation. I'll also pass your comments on to the rest of the team.

Thank you again, and I look forward to helping you with your future travel plans.

Best wishes,

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

Always really helpful and friendly…

Always really helpful and friendly Staff making booking really easy explaining everything and printing all doc out.wouldn’t go anywhere else

October 7, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you for your lovely review! We're so pleased you found the team helpful. Kennedy will be delighted to see your comments! We're glad the booking process was made easy for you, and your support means a lot to us. We look forward to helping you again soon.

Liam Roberts - Assistant Manager

Rated 5 out of 5 stars

Friendly

Friendly, efficient, helpful and prompt, what else do you need?

October 7, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you so much for your five-star review. It is very much appreciated! It was lovely meeting you and I hope you have a great trip!

Hannah - Travel Specialist

Rated 5 out of 5 stars

Courteous and Friendly

The staff are friendly and courteous as well as knowledgeable. They are happy to research anything that they are not sure about.

October 3, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning Mrs Bird,

Thank you so much for your5 star review! It was a pleasure helping you and we look forward to seeing you again soon!

Brittany Fassam - Travel Specialist

Rated 5 out of 5 stars

Always a huge help and it’s great to…

Always a huge help and it’s great to let them do all the hard work.

September 26, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you for your kind feedback. I'm glad to hear you've had such a positive experience. It's always great when we can take the hard work off your shoulders and make things a little easier.

We really appreciate you taking the time to share your thoughts and your support means a lot to the team.

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

They are really helpful and dont try to…

They are really helpful and dont try to push you into upgrading or spending more. They listern to your requirements and act accordingly. Tha assistant tried to get me a discount but nothing was available.
Everything was very professional.
I was a bit dissapointed that no discount was available as we booked 12 months in advance and had just come back from the same resort.
Kind regards
Andrew Garbett

September 26, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you for your kind review. We're delighted to hear that you found the service helpful, professional, and tailored to your needs.

While we're sorry no discount was available on this occasion, please be assured that we always do our best to secure the best value for our customers.

We really appreciate your repeat booking and look forward to helping with your next holiday.

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

Fast efficient and very friendly

Fast efficient and very friendly

September 27, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you for your great feedback! I'm pleased to hear that you found the service fast, efficient, and very friendly. Your kind words are greatly appreciated. We look forward to welcoming you again soon.

Liam Roberts-Deputy Manager

Rated 5 out of 5 stars

Excellent and very knowledgable

Excellent and very knowledgable service. We got the holiday tailored to exactly as we wanted it

September 16, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning,

Thank you for the fabulous review, it's also great to hear we got it just right!

Brittany Fassam - Travel Specialist

Rated 5 out of 5 stars

Very helpful and good information about…

Very helpful and good information about the cruise ship and cabins that are in a good quiet place 😎

September 16, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning,
Thank you so much for your 5* review, it was a pleasure to book your holiday.
Kind regards,
Carla Wilson
Branch Manager

Rated 5 out of 5 stars

First time with Miles Morgan

This is the first time we have booked a holiday with Miles Morgan. Brittany was a pleasure to deal with managing to secure our holiday at a special price even though she had to make quite lengthy calls, we had a coffee brought to us and the whole process offered great customer service.

September 23, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning Mrs Rowe,

Thank you so much for your kind 5* review! It was a pleasure helping you get your future adventure booked! We hope to see you again soon!

Brittany Fassam - Travel Specialist

Rated 5 out of 5 stars

Best service ever!

Staff friendly and extremely knowledgeable, able to recommend from personal experience, which is reassuring.
Exteremly efficient!

September 16, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you so much for your lovely 5* review - it's really appreciated! We hope you have a fantastic trip!

Hannah - Travel Specialist

Rated 5 out of 5 stars

Great service and a very knowledgeable and patient member of staff.

As I entered the shop Fiona, your assistant engaged with me immediately with a broad smile. She was patient and knowledgeable and we booked a great holiday. We were offered tea and coffee also which was a very helpful addition. The whole process was straightforward.

September 19, 2026
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Reply from Miles Morgan Travel - Taunton

Good afternoon Mrs Pow
Was lovely to meet you both & so glad we managed to get you that amazing holiday .
Look forward to seeing you again
Fiona

Rated 5 out of 5 stars

Your staff are always polite and…helpful

Your staff are always polite and efficient and it’s nice to be recognised thank you

September 8, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you so much for your 5* review, it is very appreciated!
We hope you have a wonderful holiday.

Hannah - Travel Specialist

Rated 5 out of 5 stars

Liam was extremely helpful

Liam was extremely helpful and a credit to your organisation.I would have no hesitation in recommending your company in the future and continuing to use you for future bookings.

September 17, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you for your kind words. I'm really pleased I could help and make your booking experience a positive one. Your recommendation means a lot, and I look forward to assisting you again with future bookings.

Liam Roberts - Deputy Manager

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