Miles Morgan Travel - Taunton Reviews 

496
TrustScore 5 out of 5

4.9

17 The Orchard Centre, TA1 3TP Taunton, Somerset, GB


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Rated 5 out of 5 stars

I have used Miles Morgan Travel several times over the years. My cruise was booked by phone quickly and efficiently and booking confirmation emailed within the hour. Great service.

Company replied

Rated 5 out of 5 stars

We had been let done by another Travel Agent, so we were thrilled when we went into Miles Morgan. We sat down with Hannah Wilkinson and were immediately struck by her can do attitude. In short she w... See more

Company replied

Rated 5 out of 5 stars

The team at MMT Taunton were brilliant as always! Carla looked into our request to investigate an expedition cruise, checked out available cabins and booked it all seamlessly. Ensured we obtained the... See more

Company replied

Rated 5 out of 5 stars

Always book with Miles Morgan. Friendly staff but also knowledgeable. Brittany was brilliant. Made parting with money a pleasure! Great personal knowledge of Italy which helped us enormously

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 17 The Orchard Centre, TA1 3TP, Taunton, Somerset, United Kingdom

  • 01823 335111

4.9

Excellent

TrustScore 5 out of 5

496 reviews

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4.9

All reviews

(496)

3,190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Booking an experience

Hannah was very helpful and knowledgeable. When she was off the rest of the team kept in touch with updates. Fantastic

July 23, 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Thank you so much for your kind review. It was lovely meeting you both and helping you plan your trip to Canada!

Looking forward to seeing you soon.

Hannah - Travel Specialist

Rated 4 out of 5 stars

Brittany was so friendly and helpful

Brittany was so friendly and helpful
Would definitely use your branch in Taunton again
All members of staff were great
From answering queries on the phone , to making coffee while we waited to deal with Brittany.

July 22, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning Mrs Simms,

Thank you so much for your lovely review and so happy to hear you'll be coming back to us in the future!

Brittany Fassam - Travel Specialist

Rated 5 out of 5 stars

Friendly, helpful and knowledgeable

Friendly, helpful, knowledgeable staff and a fun time booking our cruise!! Thank you!!

July 15, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning,

Thank you so much for your review, it's always a pleasure to help you book your cruises!

Brittany Fassam - Travel Specialist

Rated 5 out of 5 stars

Very polite and helpful staff

Very polite and helpful staff

July 13, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you so much for your 5-star review! Looking forward to seeing you in store again soon.

Hannah - Travel Specialist

Rated 5 out of 5 stars

The staff have all been fabulous

The staff have all been fabulous, we have with Britney and Carla, and both could not do more to help.
Brilliant service!!

July 10, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning,

Thank you for your 5star review, we really appreciate it and look forward to seeing you again soon!

Brittany Fassam - Travel Specialist

Rated 5 out of 5 stars

My advisor at Miles Morgan was very…

My advisor at Miles Morgan was very good and informative. I had a good experience with this company and feel confident in their insurance policy. Would visit again for travel advice.
F Corlett

July 9, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning,

Thank you so much for your wonderful review and pleased to know that you have confidence in us! We hope to help you again soon!

Brittany Fassam - Travel Specialist

Rated 5 out of 5 stars

Booking a cruise

Went in to book a specific cruise, very helpful lady talked me through it, I booked it and paid for it, couldn’t have been easier.

July 9, 2026
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Reply from Miles Morgan Travel - Taunton

Good afternoon Mr & Mrs Phillips
Thank you for your kind review. It was a pleasure to meet you & book this lovely cruise for you both Have a lovely weekend & see you soon for your check in
Fiona

Rated 5 out of 5 stars

Very thoughtful lady Amy she went…

Very thoughtful lady Amy she went through the options bearing in mind our budget
She talked us through each process and gave us some good information

July 14, 2026
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Reply from Miles Morgan Travel - Taunton

Thanks so much for your kind review, I'm glad we were able to help! - Amy :)

Rated 5 out of 5 stars

Great staff and always put themselves…

Great staff and always put themselves out to help in every way.

July 11, 2026
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Reply from Miles Morgan Travel - Taunton

I'm really pleased to hear you had a positive experience. We always try to be as helpful as possible, so it's great to know that came across.

Thanks again for taking the time to leave your feedback.

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

Lovely staff

Lovely staff

July 12, 2026
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Reply from Miles Morgan Travel - Taunton

Good afternoon Mr Blair

Thank you for your kind review .
Was lovely to meet you & get your amazing holiday booked . Something very special to look froward to .
Regards
Fiona

Rated 5 out of 5 stars

I walked in

I walked in, asked a question, no messing around and before I new it I had booked what I hope will be a very nice holiday.

July 12, 2026
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Reply from Miles Morgan Travel - Taunton

Good afternoon Mr Palmer
Lovely meeting you & very excited about your amazing holiday . So glad we managed to get the perfect location .
Thank you for your kind review
Fiona

Rated 5 out of 5 stars

Seamless and exceptional service

Liam in the Taunton branch was an absolute star!! He guided us through the booking with the utmost patience and knowledge. It was a pleasure to deal with him, and he found exactly what we wanted, at a brilliant price. Thanks again Liam!

July 10, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you so much for your lovely feedback. It was a pleasure helping you find the right holiday, and I'm delighted you're happy with both the booking process and the price. I hope you have a fantastic trip, and I look forward to helping you again in the future!

Many thanks,

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

Had no idea what holiday we wanted

Had no idea what holiday we wanted. Liam worked his way through our thoughts. Very supportive and friendly.

July 3, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you so much for your lovely feedback.

I'm really pleased I could help you find the right holiday. It was a pleasure talking through your ideas and exploring the different options with you.

Thank you for your kind words about my service. I hope you have a fantastic holiday, and I look forward to helping you again in the future.

Best wishes,
Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

Amy and Fiona have been fantastic in…

Amy and Fiona have been fantastic in helping us decide on where to go for our holiday, and once we knew they have been helpful getting the best deal

July 9, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning Mike
Thank you for your lovely review & so glad we got you on this amazing holiday at a better price .
Look forward to seeing you both soon
Fiona

Rated 5 out of 5 stars

Extremely helpful staff and very…

Extremely helpful staff and very professional

July 1, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning Mr Little,

Thank you for your 5 star review, we look forward to helping you again soon!

Brittany Fassam - Travel Specialist

Rated 5 out of 5 stars

Fiona at the Taunton Branch was very…

Fiona at the Taunton Branch was very helpful in booking our city break. Thankyou.

July 8, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning Miranda
Always lovely to see you & glad we got the latest holiday sorted for you .
Look forward to catching up soon
Fiona

Rated 5 out of 5 stars

Your representative Hannah made the…

Your representative Hannah made the whole experience easy for us.
Very knowledgeable, friendly and made a great effort to tailor the holiday exactly to our needs.

July 6, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you so much for your kind review! It was lovely meeting you both and helping you plan your trip to Munich.

Looking forward to seeing you again soon.

Hannah - Travel Specialist

Rated 5 out of 5 stars

Liam

Liam was friendly, knowledgeable making the experience of booking with a travel agent stress free. Finding the best options and very reassuring.

July 4, 2026
Rated 5 out of 5 stars

New to cruuses

Liam (Deputy manager) was very helpful and knowledgeable, very polite and listened to our numerous questions, and answered them excellently.
He made the booking a cruise a breeze.
Would highly recommend.

July 5, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you so much for your kind words and for taking the time to leave such a lovely review.
I'm delighted to hear that you found me helpful, throughout the booking process. It was my pleasure to answer your questions and help find the right cruise for you, and I'm glad I was able to make the experience straightforward and enjoyable.
Your recommendation means a great deal to me, and I truly appreciate your feedback. I hope you have a fantastic time on your cruise and create some wonderful memories.
Many thanks again for your support.
Liam Roberts
Deputy Manager 🚢😊

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