Miles Morgan Travel - Trowbridge Reviews 

156
TrustScore 5 out of 5

4.9

Fore Street 21, BA14 8ER Trowbridge, England, GB


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Rated 5 out of 5 stars

Booked a holiday with Colin at the Trowbridge branch and was guided and advised in a very friendly and supportive way. (We even were given a cup of tea!) Nothing was too much trouble and all queries... See more

Company replied

Rated 5 out of 5 stars

everyone who was free said 'Hello'. On this occasion we knew which holiday (a cruise) we wanted and so choosing wasn't an issue. But we were given plenty of help in selecting a cabin and Jo Fee sp... See more

Company replied

Rated 5 out of 5 stars

Lovely, friendly, knowledgeable travel agent. She was very thorough and went through everything with us. Nice warm welcome when going into the shop and felt at ease straight away. Highly recommend th... See more

Company replied

Rated 5 out of 5 stars

Aleksandra Husar was an absolute star. We were booking a holiday for our anniversary. Having been messed around for two week by a different travel company, Alex was simply brilliant. She understood... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • Fore Street 21, BA14 8ER, Trowbridge, England, United Kingdom

  • 01225945096

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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4.9

All reviews

(156)

3,090 reviews in the last 12 months

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Rated 5 out of 5 stars

Stressfree help.

We went into the shop with only where we wanted to go, and Colin went through places we could stay within our budget. He was very helpful. Because we wanted to different destinations, he had to put together a plan so that our flights all connected. Took the stress off us having to do it ourselves.

January 19, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your lovely review. It was my pleasure to assist with your holiday booking. Kind regards Colin

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly
even offerd us a hot drink to put us at ease

January 17, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your lovely review, I’m so glad you felt welcome and at ease.

Best wishes,
Isabelle

Rated 5 out of 5 stars

Northern lights cruise.

Colin in the Trowbridge branch was very helpful and knowledgeable, he put our minds to rest with our many questions as we hadn't experienced this type of holiday before. We will definitely be returning for future holiday advice and booking.
I can thoroughly recommend, thanks!

January 14, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thanks for your kind comments, it was my pleasure to assist you with your cruise booking.
Kind regards, Colin

Rated 5 out of 5 stars

Very efficient

Very efficient, good service especially from Jo Fee.

January 20, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your review, it is always a pleasure arranging your holidays.

Kind regards

Jo

Rated 5 out of 5 stars

First time booking with MMT

First time booking with MMT, was a good experience, travel agent very pleasant and knowledgeable. Will be happy to chose a holiday with Aleksandra Husar again.

January 19, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your kind review! I’m so glad you had a great experience and I’d be delighted to help you plan another holiday in the future 😊 Aleksandra

Rated 5 out of 5 stars

Summer Holiday booked …

The manager was really helpful and took lots of time to find us the right holiday for the right price with no pressure.

January 18, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thanks for your kind feedback and 5* review.
Kind regards Colin

Rated 5 out of 5 stars

Very efficient

Very efficient, made booking a holiday exceptionally easy

January 8, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you so much for your kind words! Really appreciate your feedback!
Warm regards,
Aleksandra

Rated 5 out of 5 stars

Great experience

My husband and I had been looking to book a cruise to the Norwegian fjords and having not used a travel agent for years spontaneously decided to go in whilst passing. Met with Alek who was very knowledgeable, patient and understanding of our needs. We booked our cruise and left excited and happy. I would highly recommend.

December 31, 2025
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your lovely 5* review. It was my pleasure to help you book your cruise.
Kind regards Aleks

Rated 5 out of 5 stars

Excellent customer service and care

Isabelle was professional, friendly and really listened to our requirements. We are thrilled with our booking and would definitely recommend Miles Morgan Travel to others.

November 22, 2025
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your kind words! I’m delighted I could help with booking your perfect getaway.

Warm regards,
Isabelle

Rated 5 out of 5 stars

Isabelle and her colleague were very helpful

Isabelle and her colleague were very helpful in arranging our cruise booking for next year, and explaining all the admin details clearly. A very friendly and knowledgeable team.

November 20, 2025
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Reply from Miles Morgan Travel - Trowbridge

Thank you so much for your kind review! We are delighted we could help with booking your cruise.

Warm regards,
Isabelle & Jo

Rated 5 out of 5 stars

Very informative and professional booking experience

Jo listened to our requests. Spent time looking for the best options, and gave us clear results to choose from. Felt no pressure at all. We had plenty of time to think and decide.

November 18, 2025
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your 5* review, it was a pleasure making sure that we have found the right holiday for you both.

Kind regards
Jo

Rated 5 out of 5 stars

Cruise booking

Everything was sorted for the cruise quickly and we got exactly what we wanted.

November 12, 2025
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your 5* review. It was lovely to meet you both and arrange your cruise.

Kind regards

Jo

Rated 4 out of 5 stars

Awaiting a satisfactory outcome

Miles Morgan have been great even though they had problems with our original booking and they are now working very hard to sort the problem out even though the problem is with easy jet

With excellent communication keeping us in the loop daily
I understand that things do sometimes go wrong but it’s how problems get resolved that count and my experience so far has been excellent
Fingers crossed it will all be resolved soon and if so 5 stars would be thoroughly deserved

November 10, 2025
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your patience and understanding whilst we resolved the issues with Easyjet Holidays. Kind regards Isabelle

Rated 5 out of 5 stars

Friendly and Professional Service

A really friendly and knowledgeable service from Jo in assisting me to decide upon and make my booking choice. I feel totally confident in recommending her services.

November 8, 2025
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Reply from Miles Morgan Travel - Trowbridge

Thank you for you lovely 5* review. It was a pleasure to make your holiday arrangements for you.

Kind regards

Jo

Rated 5 out of 5 stars

Good old fashioned service..

Colin Curtis made us all feel very welcome and comfortable.
He was extremely clear when explaining our booking and answered every question with patience and care.
It was so refreshing to chat with someone so genuine — there was no hard sell, just honest, helpful advice.
Colin is truly an asset to your company, offering the kind of good old-fashioned service that’s hard to find these days.

We’ll definitely be back again and highly recommend Miles Morgan Travel!

November 3, 2025
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your lovely feedback and 5* review.
Kind regards, Colin

Rated 5 out of 5 stars

Very helpful

Very helpful, friendly and always smile

October 28, 2025
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your 5* review.

Kind regards

Jo

Rated 5 out of 5 stars

Booking flights

Very professional and friendly first class service

October 29, 2025
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Reply from Miles Morgan Travel - Trowbridge

Thank you so much for your kind words!
Chloe

Rated 5 out of 5 stars

Very easy to talk with your staff!

Very easy to talk with your staff Jo Fee was very precise in sorting out my holiday need's and Colin was on hand with coffee always needed thank you

October 21, 2025
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your review. It was a pleasure sorting your holiday arrangements

Kind regards
Jo

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