Booked a holiday with Colin at the Trowbridge branch and was guided and advised in a very friendly and supportive way. (We even were given a cup of tea!) Nothing was too much trouble and all queries... See more
Company replied
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Booked a holiday with Colin at the Trowbridge branch and was guided and advised in a very friendly and supportive way. (We even were given a cup of tea!) Nothing was too much trouble and all queries... See more
Company replied
everyone who was free said 'Hello'. On this occasion we knew which holiday (a cruise) we wanted and so choosing wasn't an issue. But we were given plenty of help in selecting a cabin and Jo Fee sp... See more
Company replied
Lovely, friendly, knowledgeable travel agent. She was very thorough and went through everything with us. Nice warm welcome when going into the shop and felt at ease straight away. Highly recommend th... See more
Company replied
Aleksandra Husar was an absolute star. We were booking a holiday for our anniversary. Having been messed around for two week by a different travel company, Alex was simply brilliant. She understood... See more
Company replied
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Fore Street 21, BA14 8ER, Trowbridge, England, United Kingdom
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We went into the shop with only where we wanted to go, and Colin went through places we could stay within our budget. He was very helpful. Because we wanted to different destinations, he had to put together a plan so that our flights all connected. Took the stress off us having to do it ourselves.

Reply from Miles Morgan Travel - Trowbridge
Very helpful and friendly
even offerd us a hot drink to put us at ease

Reply from Miles Morgan Travel - Trowbridge
Colin in the Trowbridge branch was very helpful and knowledgeable, he put our minds to rest with our many questions as we hadn't experienced this type of holiday before. We will definitely be returning for future holiday advice and booking.
I can thoroughly recommend, thanks!

Reply from Miles Morgan Travel - Trowbridge

Reply from Miles Morgan Travel - Trowbridge
First time booking with MMT, was a good experience, travel agent very pleasant and knowledgeable. Will be happy to chose a holiday with Aleksandra Husar again.

Reply from Miles Morgan Travel - Trowbridge
The manager was really helpful and took lots of time to find us the right holiday for the right price with no pressure.

Reply from Miles Morgan Travel - Trowbridge

Reply from Miles Morgan Travel - Trowbridge
My husband and I had been looking to book a cruise to the Norwegian fjords and having not used a travel agent for years spontaneously decided to go in whilst passing. Met with Alek who was very knowledgeable, patient and understanding of our needs. We booked our cruise and left excited and happy. I would highly recommend.

Reply from Miles Morgan Travel - Trowbridge
Isabelle was professional, friendly and really listened to our requirements. We are thrilled with our booking and would definitely recommend Miles Morgan Travel to others.

Reply from Miles Morgan Travel - Trowbridge
Isabelle and her colleague were very helpful in arranging our cruise booking for next year, and explaining all the admin details clearly. A very friendly and knowledgeable team.

Reply from Miles Morgan Travel - Trowbridge
Jo listened to our requests. Spent time looking for the best options, and gave us clear results to choose from. Felt no pressure at all. We had plenty of time to think and decide.

Reply from Miles Morgan Travel - Trowbridge
Everything was sorted for the cruise quickly and we got exactly what we wanted.

Reply from Miles Morgan Travel - Trowbridge
Miles Morgan have been great even though they had problems with our original booking and they are now working very hard to sort the problem out even though the problem is with easy jet
With excellent communication keeping us in the loop daily
I understand that things do sometimes go wrong but it’s how problems get resolved that count and my experience so far has been excellent
Fingers crossed it will all be resolved soon and if so 5 stars would be thoroughly deserved

Reply from Miles Morgan Travel - Trowbridge
A really friendly and knowledgeable service from Jo in assisting me to decide upon and make my booking choice. I feel totally confident in recommending her services.

Reply from Miles Morgan Travel - Trowbridge
Colin Curtis made us all feel very welcome and comfortable.
He was extremely clear when explaining our booking and answered every question with patience and care.
It was so refreshing to chat with someone so genuine — there was no hard sell, just honest, helpful advice.
Colin is truly an asset to your company, offering the kind of good old-fashioned service that’s hard to find these days.
We’ll definitely be back again and highly recommend Miles Morgan Travel!

Reply from Miles Morgan Travel - Trowbridge

Reply from Miles Morgan Travel - Trowbridge

Reply from Miles Morgan Travel - Trowbridge
Very easy to talk with your staff Jo Fee was very precise in sorting out my holiday need's and Colin was on hand with coffee always needed thank you

Reply from Miles Morgan Travel - Trowbridge
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