Miles Morgan Travel - Trowbridge Reviews 

156
TrustScore 5 out of 5

4.9

Fore Street 21, BA14 8ER Trowbridge, England, GB


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Rated 5 out of 5 stars

Booked a holiday with Colin at the Trowbridge branch and was guided and advised in a very friendly and supportive way. (We even were given a cup of tea!) Nothing was too much trouble and all queries... See more

Company replied

Rated 5 out of 5 stars

everyone who was free said 'Hello'. On this occasion we knew which holiday (a cruise) we wanted and so choosing wasn't an issue. But we were given plenty of help in selecting a cabin and Jo Fee sp... See more

Company replied

Rated 5 out of 5 stars

Lovely, friendly, knowledgeable travel agent. She was very thorough and went through everything with us. Nice warm welcome when going into the shop and felt at ease straight away. Highly recommend th... See more

Company replied

Rated 5 out of 5 stars

Aleksandra Husar was an absolute star. We were booking a holiday for our anniversary. Having been messed around for two week by a different travel company, Alex was simply brilliant. She understood... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • Fore Street 21, BA14 8ER, Trowbridge, England, United Kingdom

  • 01225945096

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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4.9

All reviews

(156)

3,093 reviews in the last 12 months

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Rated 5 out of 5 stars

Knowledgeable staff

Knowledgeable staff. Helpful in choosing our holidays. Great communication.

March 31, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your review it was a pleasure arranging you holiday for you.

Rated 5 out of 5 stars

Really knowledgeable agent

Really knowledgeable agent, who was happy to spend the time to finding us the right holiday

March 29, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your review it was lovely to meet you both and arrange your trip.

Rated 5 out of 5 stars

Booking our first Cruise

We had no experience of choosing or booking a cruise and were guided and helped brilliantly. Isabelle from the Trowbridge branch went up and beyond to make sure we were happy and understood. She helped us book and sort out what else we needed alongside the cruise booking.

April 4, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you very much for your kind words and 5* review!

Warm regards,
Isabelle

Rated 5 out of 5 stars

Very friendly and helpful service

Very friendly and helpful service . A long time was spent ensuring we got the holiday plan we wanted

March 27, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your review. It was a pleasure to help arrange your family holiday.

Kind regards

Jo

Rated 5 out of 5 stars

Booking with Miles Morgan

Very nice sales advisor Sorted out what I wanted Very pleased

March 21, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you very much for your lovely review. Warm regards, Aleksandra

Rated 5 out of 5 stars

Very friendly

Very friendly, efficient and helpful, will be using again for sure. Colin was very nice.

March 20, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your 5* review and lovely feedback. Kind regards, Colin

Rated 5 out of 5 stars

An Excellent Service

I received excellent service by a very charming and diligent young lady named Aleksandra Husar.

17th March 2026 at Miles Morgan, Trowbridge Branch.

March 18, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you so much for your wonderful review! It was a pleasure assisting you, and your kind words mean a lot to me! Aleksandra

Rated 5 out of 5 stars

Great Service

Every time I have been into the Trowbridge office or telephoned I have had first class service! Whilst I’m a seasoned traveller I am trying some new things and the advice has been second to none.
I want to commend Colin, Alex and the rest of the team for such amazing, friendly service and great expertise. This is the reason using a Travel Agent is so important as is keeping them on the high street.

March 19, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your lovely 5* review and kind feedback. Kind regards Colin & team

Rated 5 out of 5 stars

Great service

Again, booked the exact cruise we wanted. First hand experience of products is a must in the holiday market and pleased to say MM Trowbridge has it all. Cheers Colin

March 12, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you so much for your kind words. We are always happy to help. Kind regards, Colin.

Rated 5 out of 5 stars

The outstanding service I received

The outstanding service I received from the staff during my recent visit. From the moment I stepped through the door, I was greeted with warm smiles and genuine friendliness.
Every member of the team went above and beyond to ensure that my needs were met—no request was ever too small, and nothing was ever “too much trouble.” Whether it was offering thoughtful recommendations, patiently answering our questions, or simply taking the time to listen, the staff consistently demonstrated a level of care and professionalism that is rare to find.
Their commitment to service excellence not only reflects well on the organization but also sets a benchmark for what customer care should be. I look forward to returning and will gladly recommend Miles Morgan to friends, family, and colleagues.

February 24, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your lovely review, it was my pleasure to assist you with your holiday arrangements. Kind regards Colin

Rated 5 out of 5 stars

Great knowledge

Jo is really knowledgeable and guided us through the different options . So holiday booked

February 24, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your review. It is always a pleasure to make your holiday arrangements.
Kind regards
Jo

Rated 5 out of 5 stars

Staff were ready, efficient

Staff was really friendly. Efficient helped us with our choice. Made everything simple.

February 14, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your lovely review. It was my pleasure to book your holiday.
Kind regards, Colin

Rated 5 out of 5 stars

excellent

Patience, knowledge and support

February 13, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you so much for your lovely review.
Warm regards,
Aleksandra

Rated 5 out of 5 stars

Great service

Jo is very friendly and super efficient. I told her on the phone what we were thinking of and she had picked out a Ventura cruise and a cabin for us prior to our arrival. We were happy with it so booked straight away

February 12, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your review, it was a pleasure as always arrranging your cruise.

Rated 5 out of 5 stars

My requirements were fully understood

My requirements were fully understood , I was met with such kind professionalism and would recommend miles Morgan to anyone , the perfect travel agent

February 12, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you so much for your lovely feedback.
Kind regards Colin

Rated 5 out of 5 stars

Amazing service from Isabelle at Miles Morgan

Amazing service from Isabelle at Miles Morgan Travel! Made booking our cruise incredibly easy, with every detail explained well and all my questions answered to help pick the best cabin 🤩. Will definitely continue using their services again for future trips. Highly recommend!

February 10, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you so much for your lovely review. It was my pleasure to help you book your cruise, and I look forward to assisting with future trips as well.

Kind regards,
Isabelle

Rated 5 out of 5 stars

Jo was extremely helpful and made…

Jo was extremely helpful and made useful suggestions to the booking of our Canadian holiday

January 29, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your review. Always a pleasure to arrange your holidays for you.

Kind regards
Jo

Rated 5 out of 5 stars

Fantastic service

Colin from Miles Morgan was absolutely amazing from start to finish. He helped us plan and book a very special holiday to Mexico to celebrate a 50th birthday and our 20th wedding anniversary during 2026, and we honestly couldn’t have asked for better service.

He was incredibly helpful, knowledgeable, and factual, answering every question with clarity and confidence, while also being genuinely friendly and approachable. Nothing felt rushed, and it was clear he really cared about getting everything just right for such an important trip.

Thank you, Colin, for making the planning process so enjoyable and stress-free – we’re already so excited for what will be a truly unforgettable holiday

An outstanding level of service from someone who clearly loves what they do. We wouldn’t hesitate to recommend Colin to anyone planning a special holiday

January 25, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you so much for your lovely review. It was my pleasure to help you book your special holiday and I look forward to helping with future holidays too. Kind regards Colin

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