The lovely Isabelle spent ages with us, finding us the perfect holiday. Nothing was too much trouble for her, she knew exactly what we were looking for and advised us on best places for an October hol... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The lovely Isabelle spent ages with us, finding us the perfect holiday. Nothing was too much trouble for her, she knew exactly what we were looking for and advised us on best places for an October hol... See more
Company replied
We have been booking with Miles Morgan when they were in Bath and now we go to Trowbridge folliwng Jo who always look after us and find us the holiday we want. It is one stop shop where they book ou... See more
Company replied
Jo was very helpful and knowledgeable as a disabled person I have certain needs to be able to cruise these were fully explored and resolved with the cruise company to allow us to make a booking. Wonde... See more
Company replied
This is the third holiday we have booked with Miles Morgan Travel in Trowbridge in the last year and each time the customer service has been excellent! On this occasion, our travel consultant was Alek... See more
Company replied
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Fore Street 21, BA14 8ER, Trowbridge, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The lovely Isabelle spent ages with us, finding us the perfect holiday. Nothing was too much trouble for her, she knew exactly what we were looking for and advised us on best places for an October holiday

Reply from Miles Morgan Travel - Trowbridge
Jo was very helpful and knowledgeable as a disabled person I have certain needs to be able to cruise these were fully explored and resolved with the cruise company to allow us to make a booking. Wonderful service made to feel very welcome and given all the time we needed very patiently done we will be coming back in the future.

Reply from Miles Morgan Travel - Trowbridge
Always reliable, polite service. Just need to tell staff of your requirements and they will do the rest.
Good communication in keeping clients informed and up dated and helpful in resolving any issues that the client may experience

Reply from Miles Morgan Travel - Trowbridge
We have been booking with Miles Morgan when they were in Bath and now we go to Trowbridge folliwng Jo who always look after us and find us the holiday we want. It is one stop shop where they book our parking and fast track all in our package.

Reply from Miles Morgan Travel - Trowbridge
This is the third holiday we have booked with Miles Morgan Travel in Trowbridge in the last year and each time the customer service has been excellent! On this occasion, our travel consultant was Aleksandra, who listened to all our requirements, a holiday for a family of 4 adults. She was extremely patient and thorough, checking the surrounding areas of the hotels, destinations, and suitable flight times. We were able to find a super hotel, that fulfilled all of our requirements - on the beach, adults only, all inclusive, sport activities, local area amenities and within budget! Aleksandra is a real asset to the Trowbridge branch - thank you so much for all your help.

Reply from Miles Morgan Travel - Trowbridge
The patience and expertise of Alex has in the Trowbridge store.
Alex remembered us from our booking last autumn too.
Nothing was too much trouble.

Reply from Miles Morgan Travel - Trowbridge
Isabelle helped me choose my cabin and deck on the Queen Mary 2 and took the initial deposit by credit card. This is the 3rd cruise she has helped me book, so very happy with her knowledge and service.

Reply from Miles Morgan Travel - Trowbridge
The first time I have used them. Very friendly and helpful. Would definitely used them again. As it was on this very hot spell they even offered me a drink which was unexpected.

Reply from Miles Morgan Travel - Trowbridge
I was looked after by very happy, staff and nothing was too much trouble for them.
Great service

Reply from Miles Morgan Travel - Trowbridge
Great service, very helpful, the staff member who’s name i didn’t get found myself and my daughter an amazing holiday

Reply from Miles Morgan Travel - Trowbridge
We went to Miles Morgan based on their good references, we weren't disappointed. We were greeted by Aleksandra who took our complex requirements and immediately set about finding flights and accommodation. While talking to her contact she represented and challenged for our specific requirements and price range. Highly recommend.

Reply from Miles Morgan Travel - Trowbridge
Really helpful,brilliant customer support, definitely book again

Reply from Miles Morgan Travel - Trowbridge
Friendly and informative staff which are happy to spend time finding you the best deals. I will be back when booking my next holiday :)

Reply from Miles Morgan Travel - Trowbridge
Very helpful when my booked holiday was cancelled and holding another holiday for me to check dates and come into shop to confirm booking.
All the staff are very helpful and pleasant.

Reply from Miles Morgan Travel - Trowbridge
The young lady that served us was patient, helpful and informative

Reply from Miles Morgan Travel - Trowbridge

Reply from Miles Morgan Travel - Trowbridge
The young assistant was very helpful and knowledgeable, and assisted us with all our our enquiries.

Reply from Miles Morgan Travel - Trowbridge
Jo is super friendly and really listens to what you want in a holiday. She doesn’t try and sell you a holiday at the top of your budget for the sake of it, and has been an absolute pleasure to work with for booking our holidays!

Reply from Miles Morgan Travel - Trowbridge
Very knowledgeable and patient whilst making our decision. Jo is very professional and understands our holiday preferences offering great choices in places that we hadn’t previously considered.

Reply from Miles Morgan Travel - Trowbridge
Amazing experience from start to finish.
Aleksandra was very knowledgeable and her expertise were first class in helping us choose a package and arrange the trip away.
Could not recommend more highly.
Will be returning for our next trip

Reply from Miles Morgan Travel - Trowbridge
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.