Miles Morgan Travel - Trowbridge Reviews 

156
TrustScore 5 out of 5

4.9

Fore Street 21, BA14 8ER Trowbridge, England, GB


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Rated 5 out of 5 stars

Booked a holiday with Colin at the Trowbridge branch and was guided and advised in a very friendly and supportive way. (We even were given a cup of tea!) Nothing was too much trouble and all queries... See more

Company replied

Rated 5 out of 5 stars

everyone who was free said 'Hello'. On this occasion we knew which holiday (a cruise) we wanted and so choosing wasn't an issue. But we were given plenty of help in selecting a cabin and Jo Fee sp... See more

Company replied

Rated 5 out of 5 stars

Lovely, friendly, knowledgeable travel agent. She was very thorough and went through everything with us. Nice warm welcome when going into the shop and felt at ease straight away. Highly recommend th... See more

Company replied

Rated 5 out of 5 stars

Aleksandra Husar was an absolute star. We were booking a holiday for our anniversary. Having been messed around for two week by a different travel company, Alex was simply brilliant. She understood... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • Fore Street 21, BA14 8ER, Trowbridge, England, United Kingdom

  • 01225945096

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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4.9

All reviews

(156)

3,342 reviews in the last 12 months

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Rated 5 out of 5 stars

Expertise and patience

The patience and expertise of Alex has in the Trowbridge store.
Alex remembered us from our booking last autumn too.
Nothing was too much trouble.

June 28, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for taking the time to leave such a lovely review! I really appreciate your kind feedback and look forward to helping you with your future travel plans. Aleksandra

Rated 5 out of 5 stars

Isabelle helped me choose my cabin and…

Isabelle helped me choose my cabin and deck on the Queen Mary 2 and took the initial deposit by credit card. This is the 3rd cruise she has helped me book, so very happy with her knowledge and service.

June 17, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your lovely review.
Kind regards
Isabelle

Rated 5 out of 5 stars

The first time I have used them

The first time I have used them. Very friendly and helpful. Would definitely used them again. As it was on this very hot spell they even offered me a drink which was unexpected.

June 25, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your lovely review. It was a pleasure to meet you and arrange your holiday. Kind regards Chloe.

Rated 5 out of 5 stars

Booking with Miles Morgan

I was looked after by very happy, staff and nothing was too much trouble for them.
Great service

June 24, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your review. It is always a pleasure to help you with your holidays.

Kind regards

Jo

Rated 5 out of 5 stars

Perfect, helpful & simply the best

Great service, very helpful, the staff member who’s name i didn’t get found myself and my daughter an amazing holiday

June 20, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you very much for your kind words! I really appreciate it. Warm regards, Aleksandra

Rated 5 out of 5 stars

Miles Morgan Trowbridge, highly recommended

We went to Miles Morgan based on their good references, we weren't disappointed. We were greeted by Aleksandra who took our complex requirements and immediately set about finding flights and accommodation. While talking to her contact she represented and challenged for our specific requirements and price range. Highly recommend.

June 19, 2026
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Reply from Miles Morgan Travel - Trowbridge

We’re so pleased we could find the perfect arrangements for you. Thank you for your kind words and recommendation! Aleksandra

Rated 5 out of 5 stars

Really helpful,brilliant customer…

Really helpful,brilliant customer support, definitely book again

June 6, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thanks for your lovely feedback and 5* review.
Kind regards,
Colin, Branch Manager

Rated 5 out of 5 stars

Unbeatable service

Friendly and informative staff which are happy to spend time finding you the best deals. I will be back when booking my next holiday :)

May 31, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your kind feedback and 5* review.
Kind regards,
Colin

Rated 5 out of 5 stars

Very helpful when my booked holiday was…

Very helpful when my booked holiday was cancelled and holding another holiday for me to check dates and come into shop to confirm booking.
All the staff are very helpful and pleasant.

May 30, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thanks for your lovely review.
Kind regards, Aleks & team

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, understanding and patient

May 21, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your lovely comments and 5* review.
Kind regards,
Colin

Rated 5 out of 5 stars

The young assistant was very helpful…

The young assistant was very helpful and knowledgeable, and assisted us with all our our enquiries.

May 4, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your lovely feedback. I'm so pleased to hear you had such a positive experience!
Warmest regards,
Aleksandra

Rated 5 out of 5 stars

Jo is super friendly and really listens…

Jo is super friendly and really listens to what you want in a holiday. She doesn’t try and sell you a holiday at the top of your budget for the sake of it, and has been an absolute pleasure to work with for booking our holidays!

May 10, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your 5* review, it has been lovely to arrange your holidays for you and I look forward to helping you with more in the future.

Kind regards

Jo

Rated 5 out of 5 stars

Very knowledgeable and patient whilst…

Very knowledgeable and patient whilst making our decision. Jo is very professional and understands our holiday preferences offering great choices in places that we hadn’t previously considered.

May 6, 2026
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Reply from Miles Morgan Travel - Trowbridge

Good Afternoon

Thank you for your lovely review. It is always pleasure to help arrange your holidays.

Kind regards

Jo

Rated 5 out of 5 stars

Amazing experience from start to…

Amazing experience from start to finish.
Aleksandra was very knowledgeable and her expertise were first class in helping us choose a package and arrange the trip away.
Could not recommend more highly.
Will be returning for our next trip

May 3, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you so much for your kind words, I truly appreciate your 5 review. It was a pleasure helping you plan your trip, and I look forward to assisting you again with your next getaway! Warm regards, Aleksandra

Rated 5 out of 5 stars

Good response to request

Good response to request, friendly helpful staff, easy to make booking

April 28, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your lovely feedback and 5* review. Kind regards Colin

Rated 5 out of 5 stars

The staff were very welcoming and…

everyone who was free said 'Hello'.
On this occasion we knew which holiday (a cruise) we wanted and so choosing wasn't an issue. But we were given plenty of help in selecting a cabin and Jo Fee spent time showing us deck plans, where cabins were and making sure the one we eventually chose didn't have an obstructed view.
Jo gave us lots of information not only about the cruise but travel insurance and foreign currency options.

April 21, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your kind feedback and 5* review. Kind regards Jo

Rated 5 out of 5 stars

As usual the manager and staff at miles…

As usual the manager and staff at miles Morgan in Trowbridge gave us great service,and this is why we always keep going to them for our holidays. You always get a great welcome from them when you walk through the doors.

April 20, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your kind feedback. Our pleasure as always to make your travel arrangements. Kind regards Colin.

Rated 5 out of 5 stars

Staff so friendly can’t do enough for…

Staff so friendly can’t do enough for you. Jo as always was very helpful. We came out of the shop very happy with a lovely River Cruise for next Spring. Customer service spot on you could not ask for more.😀

April 20, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thank you for your kind feedback once again. Always our pleasure to book your holidays. Kind regards Colin & Jo

Rated 5 out of 5 stars

Good service from Colin

Good service from Colin, holiday sorted out efficiently.

April 14, 2026
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Reply from Miles Morgan Travel - Trowbridge

Thanks for your 5* review and kind feedback.
Kind regards, Colin

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