Miles Morgan Travel - Wells Reviews 

407
TrustScore 5 out of 5

4.9

18 High Street, BA5 2SG Wells, Somerset, GB


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Rated 5 out of 5 stars

Excellent service. On initial visit I was given a basic quote for the proposed holiday. Made an appointment a week later with same Travel Specialist(TS)and took a second traveller with me, we looked a... See more

Company replied

Rated 5 out of 5 stars

We always go to Sarah Phillips for advice and booking a holiday. We always get an honest description of our chosen holiday. We have jokenling said that the only thing missing is a cup of coffee. We wi... See more

Company replied

Rated 5 out of 5 stars

As usual we had brilliant service from the staff at the Wells branch. On this occasion we were helped by Jo, who was professional and knowledgeable. She helped us choose our holiday to the Canaries ne... See more

Company replied

Rated 5 out of 5 stars

We’ve just booked our third cruise with Andrea at Wells, and we couldn’t be more excited! 🛳️ To top it off, Andrea managed to get our family a room right next to us, which is just perfect. S... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 18 High Street, BA5 2SG, Wells, Somerset, United Kingdom

  • 01749 671660

4.9

Excellent

TrustScore 5 out of 5

407 reviews

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4.9

All reviews

(407)

3,108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. On initial visit I was given a basic quote for the proposed holiday. Made an appointment a week later with same Travel Specialist(TS)and took a second traveller with me, we looked at further options TS gave us all the time we needed to assess what we wanted and we booked. Everything done for us including airport car parking and check in. All we've got to do is turn up at airport. Brilliant!

August 30, 2026
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Reply from Miles Morgan Travel - Wells

Good morning,
Many thanks for your kind words and the 5* review I hope that you have a lovely holiday - Kind Regards Jo

Rated 4 out of 5 stars

Friendly staff

Friendly staff. Matched web price. Interested in my holiday.

August 30, 2026
Miles Morgan Travel - Wells logo

Reply from Miles Morgan Travel - Wells

Good morning, Many thanks for your lovely review I hope you have a great holiday - Kind Regards Jo

Rated 5 out of 5 stars

We always go to Sarah Phillips for…

We always go to Sarah Phillips for advice and booking a holiday. We always get an honest description of our chosen holiday. We have jokenling said that the only thing missing is a cup of coffee. We will always use Mrs Phillips for our holiday booking with or without a coffee.

August 22, 2026
Miles Morgan Travel - Wells logo

Reply from Miles Morgan Travel - Wells

Thank you for your kind words I will remember the coffee next time .

Rated 5 out of 5 stars

As usual we had brilliant service from…

As usual we had brilliant service from the staff at the Wells branch. On this occasion we were helped by Jo, who was professional and knowledgeable. She helped us choose our holiday to the Canaries next year. Excellent!

August 26, 2026
Miles Morgan Travel - Wells logo

Reply from Miles Morgan Travel - Wells

Good morning - Many thanks for your 5* review amd for booking with MMT Wells, it was a pleasure helping you with your holiday, Kind Regards
Jo

Rated 5 out of 5 stars

Very good advice from lovely and…

Very good advice from lovely and helpful staff. We have enjoyed several great holidays put together by Miles Morgan and will not hesitate in using them again in the future.

August 25, 2026
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Reply from Miles Morgan Travel - Wells

Many thanks for your 5 star review, it was a pleasure helping you organise your lovely family holiday - see you soon Jo

Rated 5 out of 5 stars

Sarah so helpful as usual

Sarah so helpful as usual, plenty of good advice and explores all options, a wealth of knowledge always feel she goes an extra mile to help

August 23, 2026
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Reply from Miles Morgan Travel - Wells

thank you for your kind words it is always a pleasure making your bookings.

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, knowledgeable and friendly

August 18, 2026
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Reply from Miles Morgan Travel - Wells

Thank you so much for the lovely review and for coming back to book with me again. I hope you both have a wonderful holiday and enjoy your anniversary.

Kind regards

Andrea

Rated 5 out of 5 stars

The Wells team are efficient &friendly, I highly recommend them.

Emilee in the Wells branch went above & beyond to make me feel at ease. She was so helpful answering all my basic questions. She sorted everything out within hours of me making my inquiry and by the next day I’d booked my last minute trip to Niagara Falls with everything explained so well. Eloise was friendly when answering the phone too.
I had visited the shop before and it had a nice team but this time everything was done over my phone. Well done wells Miles Morgan Travel!!!

August 16, 2026
Rated 5 out of 5 stars

Jo was so friendly and helpful

Jo was so friendly and helpful

August 15, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for your 5* review, it was a pleasure helping you find a lovely cruise holiday, Kind Regards
Jo

Rated 5 out of 5 stars

Excellent company

Excellent information and professional service as always from Andrea. I always feel confident when booking with Miles Morgan. I know if there is anything I need or are any issues there is help at hand 👍

August 14, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for leaving me a 5 star review, it was a pleasure as always to book your holiday.
See you both soon

Kind regards

Andrea

Rated 5 out of 5 stars

Andrea was patient and really helpful…

Andrea was patient and really helpful in helping me decide where to go and making a suitable booking.

August 6, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for your 5 star review, it was my pleasure to help with your booking. I am sure you will have a lovely time.

Kind regards

Andrea

Rated 5 out of 5 stars

All staff are wonderful.do-the best for…

All staff are wonderful.do-the best for you to make sure you have the holiday you whant

August 13, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for your 5 star review, it was a pleasure as always to help book your holiday. See you both soon

Kind regards

Andrea

Rated 5 out of 5 stars

Andrea was very helpful

Andrea was very helpful, answered all our questions and sorted out our travel insurance for us.She went above and beyond what was required of her. Shall definitely book more holidays through you

August 11, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for the 5 star review Bev, it was lovely to finally meet you. It was my pleasure to book your travel insurance.
See you soon

Kind regards

Andrea

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