Miles Morgan Travel - Wells Reviews 

374
TrustScore 5 out of 5

4.9

18 High Street, BA5 2SG Wells, Somerset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Andrea goes way beyond normal customer service. She listens to our wishes, gives us options and ensure that the chosen option is perfect for us before making the reservation. Andrea keeps us totally... See more

Company replied

Rated 5 out of 5 stars

Miles Morgan are always very friendly and helpful. Andrea knows us quite well now having booked several cruises and being on the same Christmas markets cruise last December. We prefer dealing with act... See more

Company replied

Rated 5 out of 5 stars

We were seated and offered tea and coffee immediately. There were difficulties booking our cruise, due to booking page problems., but that didn’t deter them, even confirming with P&O that we could cha... See more

Company replied

Rated 5 out of 5 stars

We first saw Eloise to book our trip to Australia via Singapore . She was very helpful and thorough. She was off the next day when we went to confirm the booking but the young lady we saw then was ve... See more


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 18 High Street, BA5 2SG, Wells, Somerset, United Kingdom

  • 01749 671660

4.9

Excellent

TrustScore 5 out of 5

374 reviews

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4.9

All reviews

(374)

3,182 reviews in the last 12 months

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Rated 5 out of 5 stars

Andrea goes way beyond normal customer…

Andrea goes way beyond normal customer service. She listens to our wishes, gives us options and ensure that the chosen option is perfect for us before making the reservation.
Andrea keeps us totally informed all the way.
Andrea is very friendly and totally customer focussed.

July 15, 2026
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Reply from Miles Morgan Travel - Wells

Thank you so much for your kind words and leaving me a 5 Star review.
It was a pleasure to help get your river cruise booked for you again.
See you both soon

Kind regards

Andrea

Rated 5 out of 5 stars

Friendly

Friendly, very helpful staff. Specialist shout out for Eloise at Wells branch who went the extra mile to meet our requirements.

July 15, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for your kind review, it was a pleasure helping you with your cruise. Kind regards, Eloise.

Rated 5 out of 5 stars

We used the Wells shop and Andrea was…

We used the Wells shop and Andrea was amazing, she cared about what we wanted and did her utmost to establish the best holiday for us.

July 12, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for leaving me a 5 Star review, it was my pleasure to book your cruise.
You are going to love Norway. See you both soon

Best Wishes

Andrea

Rated 5 out of 5 stars

prompt, efficient & effective.

prompt, efficient, effective & personal manner in delivery of service.
Whole booking process could absolutely not have been made easier & felt very reasurring.

June 27, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for taking the time to leave me a 5 Star review, I really appreciate it. It was my pleasure to help get your cruise booked.
Kind regards

Andrea

Rated 5 out of 5 stars

We first saw Eloise to book our trip to…

We first saw Eloise to book our trip to Australia via Singapore . She was very helpful and thorough. She was off the next day when we went to confirm the booking but the young lady we saw then was very good and explained everything to us as well . We had a phone call the next day to say the transfers had now been booked and to go in when we were next in town. A special mention to the young man in training , he offered us coffee both times we were in , much appreciated. Very impressed and would recommend.

July 1, 2026
Rated 5 out of 5 stars

Couldn't ask for better!!

Whenever we go into MM we always get greeted in the most courteously and friendly manner. It's mainly with Andrea that we talk to, however, all the staff are more than happy to help. Very patient staff and knowledgeable in their field. Nothing is too much trouble for them. They answer and help in anything that is asked of them. Many, many thanks MM Team!

June 24, 2026
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Reply from Miles Morgan Travel - Wells

Thank you so much for the lovely 5 Star review. It was my pleasure to help get your holiday booked for you and it's not long to wait. I hope you all have a wonderful time. See you soon

Best Wishes

Andrea

Rated 5 out of 5 stars

A team you can trust

Trustworthy
Miles Morgan in Wells are always spot on. We have been with them for years, we would not go anywhere else.
Sarah, as always was cheerful and friendly. Making sure we book exactly what we need. Nothing was too much trouble and we know we are safe hands.

June 30, 2026
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Reply from Miles Morgan Travel - Wells

thank you for your kind words

Rated 5 out of 5 stars

Personal service

Personal service, understanding requirements, honest and open conversation, knowledge,friendliness, kindness and support. Taking out the stress for adventurous travelling.

June 28, 2026
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Reply from Miles Morgan Travel - Wells

Good morning - many thanks for your 5* review it is always a pleasure helping you with your holidays, Kind Regards - Jo

Rated 5 out of 5 stars

Great customer service

Great customer service. Andrea is really efficient and on top of special offers, which saved us our airport parking.
Thank you again Andrea

June 26, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for leaving me a 5 Star review, it was a pleasure as always to book your holiday for you. I am glad we got you that special offer.
See you both soon

Best wishes
Andrea

Rated 5 out of 5 stars

The girl who attended to us was very…

The girl who attended to us was very patient,helpful and just got on with the job assisted with another lady who was also there.

June 14, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for your review and your kind words. It was a pleasure assisting you with your cruise. Kind regards, Eloise

Rated 5 out of 5 stars

Miles Morgan are always very friendly…

Miles Morgan are always very friendly and helpful. Andrea knows us quite well now having booked several cruises and being on the same Christmas markets cruise last December. We prefer dealing with actual humans than going on line. This way we always get the cabin we want. We will continue to use you for the fore seeable future.

June 24, 2026
Miles Morgan Travel - Wells logo

Reply from Miles Morgan Travel - Wells

Thank you for taking the time to leave me a 5 star review. It was lovely to see you both again yesterday and an absolute pleasure to book your cruise again for you.
Thanks for booking with us again, see you both soon.
Kind regards

Andrea

Rated 5 out of 5 stars

Friendly smile and a greating as soon…

Friendly smile and a greating as soon as you enter the shop. The staff listen to the sort of holiday you are looking for .and help and support and advice the best holiday ever.

June 21, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for your wonderful 5-star review! It's always a pleasure to assist you with your holiday plans.

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