Miles Morgan Travel - Wells Reviews 

409
TrustScore 5 out of 5

4.9

18 High Street, BA5 2SG Wells, Somerset, GB


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Rated 5 out of 5 stars

Excellent service. On initial visit I was given a basic quote for the proposed holiday. Made an appointment a week later with same Travel Specialist(TS)and took a second traveller with me, we looked a... See more

Company replied

Rated 5 out of 5 stars

We always go to Sarah Phillips for advice and booking a holiday. We always get an honest description of our chosen holiday. We have jokenling said that the only thing missing is a cup of coffee. We wi... See more

Company replied

Rated 5 out of 5 stars

As usual we had brilliant service from the staff at the Wells branch. On this occasion we were helped by Jo, who was professional and knowledgeable. She helped us choose our holiday to the Canaries ne... See more

Company replied

Rated 5 out of 5 stars

We’ve just booked our third cruise with Andrea at Wells, and we couldn’t be more excited! 🛳️ To top it off, Andrea managed to get our family a room right next to us, which is just perfect. S... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 18 High Street, BA5 2SG, Wells, Somerset, United Kingdom

  • 01749 671660

4.9

Excellent

TrustScore 5 out of 5

409 reviews

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4.9

All reviews

(409)

3,119 reviews in the last 12 months

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Rated 5 out of 5 stars

prompt, efficient & effective.

prompt, efficient, effective & personal manner in delivery of service.
Whole booking process could absolutely not have been made easier & felt very reasurring.

June 27, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for taking the time to leave me a 5 Star review, I really appreciate it. It was my pleasure to help get your cruise booked.
Kind regards

Andrea

Rated 5 out of 5 stars

We first saw Eloise to book our trip to…

We first saw Eloise to book our trip to Australia via Singapore . She was very helpful and thorough. She was off the next day when we went to confirm the booking but the young lady we saw then was very good and explained everything to us as well . We had a phone call the next day to say the transfers had now been booked and to go in when we were next in town. A special mention to the young man in training , he offered us coffee both times we were in , much appreciated. Very impressed and would recommend.

July 1, 2026
Rated 5 out of 5 stars

Couldn't ask for better!!

Whenever we go into MM we always get greeted in the most courteously and friendly manner. It's mainly with Andrea that we talk to, however, all the staff are more than happy to help. Very patient staff and knowledgeable in their field. Nothing is too much trouble for them. They answer and help in anything that is asked of them. Many, many thanks MM Team!

June 24, 2026
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Reply from Miles Morgan Travel - Wells

Thank you so much for the lovely 5 Star review. It was my pleasure to help get your holiday booked for you and it's not long to wait. I hope you all have a wonderful time. See you soon

Best Wishes

Andrea

Rated 5 out of 5 stars

A team you can trust

Trustworthy
Miles Morgan in Wells are always spot on. We have been with them for years, we would not go anywhere else.
Sarah, as always was cheerful and friendly. Making sure we book exactly what we need. Nothing was too much trouble and we know we are safe hands.

June 30, 2026
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Reply from Miles Morgan Travel - Wells

thank you for your kind words

Rated 5 out of 5 stars

Personal service

Personal service, understanding requirements, honest and open conversation, knowledge,friendliness, kindness and support. Taking out the stress for adventurous travelling.

June 28, 2026
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Reply from Miles Morgan Travel - Wells

Good morning - many thanks for your 5* review it is always a pleasure helping you with your holidays, Kind Regards - Jo

Rated 5 out of 5 stars

Great customer service

Great customer service. Andrea is really efficient and on top of special offers, which saved us our airport parking.
Thank you again Andrea

June 26, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for leaving me a 5 Star review, it was a pleasure as always to book your holiday for you. I am glad we got you that special offer.
See you both soon

Best wishes
Andrea

Rated 5 out of 5 stars

The girl who attended to us was very…

The girl who attended to us was very patient,helpful and just got on with the job assisted with another lady who was also there.

June 14, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for your review and your kind words. It was a pleasure assisting you with your cruise. Kind regards, Eloise

Rated 5 out of 5 stars

Miles Morgan are always very friendly…

Miles Morgan are always very friendly and helpful. Andrea knows us quite well now having booked several cruises and being on the same Christmas markets cruise last December. We prefer dealing with actual humans than going on line. This way we always get the cabin we want. We will continue to use you for the fore seeable future.

June 24, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for taking the time to leave me a 5 star review. It was lovely to see you both again yesterday and an absolute pleasure to book your cruise again for you.
Thanks for booking with us again, see you both soon.
Kind regards

Andrea

Rated 5 out of 5 stars

Friendly smile and a greating as soon…

Friendly smile and a greating as soon as you enter the shop. The staff listen to the sort of holiday you are looking for .and help and support and advice the best holiday ever.

June 21, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for your wonderful 5-star review! It's always a pleasure to assist you with your holiday plans.

Rated 5 out of 5 stars

Truly excellent service

Sarah at the Wells office is knowledgeable, professional, helpful and friendly. She always remembers my preferences and checks they are still current.

June 21, 2026
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Reply from Miles Morgan Travel - Wells

thank you for your kind words

Rated 5 out of 5 stars

Brilliant MMT.

Hassle free booking with MMT. The staff are very helpful and knowledgeable but if they don’t know the answer to a question they will find out for you. Andrea is especially brilliant with her friendliness and wide knowledge of the travel industry.

June 14, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for leaving me a 5 star review and for your kind words, I really apricate it.
It was a pleasure as always to book your holiday for you.
See you both soon.

Kind regards

Andrea

Rated 5 out of 5 stars

Brilliant Service

Extremely helpful, friendly, proactive & professional.
A high level of service we regularly receive,

Neil & Chris Rogers

June 17, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for leaving me a 5 star review and the kinds words.
It was my pleasure to book your cruise for you, it is going to be an amazing adventure.
See you both soon

Kind regards
Andrea

Rated 5 out of 5 stars

Brilliant service as always…

We were seated and offered tea and coffee immediately. There were difficulties booking our cruise, due to booking page problems., but that didn’t deter them, even confirming with P&O that we could change our holiday at no extra charge if it persistent. Everyone helped and eventually we got there. I would totally recommend the girls for all holiday bookings especially if you are disabled.

June 10, 2026
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Reply from Miles Morgan Travel - Wells

Thankyou for your 5* review - it was a pleasure to help you with booking your cruise - we got there in the end! See you soon, Jo

Rated 5 out of 5 stars

Friendly staff.

Friendly, helpful. Listened to my requirements and needs. Knowledgeable.

June 5, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for taking the time to leave a kind review. Have a wonderful holiday! Kind regards, Emilie

Rated 5 out of 5 stars

The ladies who work in the Wells office…

The ladies who work in the Wells office are always helpful, making me feel very welcome, their professionalism is first class, keeping me updated with all the information of my holiday
A big thank you to Andria

June 5, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for leaving me a 5 Star review, it was my pleasure to help book your holiday.

Kind regards

Andrea

Rated 5 out of 5 stars

The staff at Wells office had time and…

The staff at Wells office had time and patience to deal with and talk over our next holiday thoughts.
We ended up with an even better holiday and saved £1000's (not joking!)
Thanks MM Wells office

June 2, 2026
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Reply from Miles Morgan Travel - Wells

Thanks you for leaving me a 5 star review, it's really appreciated. It's is always a pleasure to help with your holidays. I am glad we took the time to find you the best deal. You can spend that money you saved on spending money while you are away. See you both soon.

Kind regards

Andrea

Rated 5 out of 5 stars

Jo was very helpful in arranging the…

Jo was very helpful in arranging the best holiday for us she went above and beyond and we were very grateful for the help she gave us.
We would never have managed without miles Morgan to book this trip and would recommend them to anyone

May 31, 2026
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Reply from Miles Morgan Travel - Wells

Hello - Many thanks for your 5* review it is really appreciated and was a absolute pleasure helping you book your trip, Kind Regards Jo

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