Miles Morgan Travel - Wells Reviews 

411
TrustScore 5 out of 5

4.9

18 High Street, BA5 2SG Wells, Somerset, GB


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Rated 5 out of 5 stars

Excellent service. On initial visit I was given a basic quote for the proposed holiday. Made an appointment a week later with same Travel Specialist(TS)and took a second traveller with me, we looked a... See more

Company replied

Rated 5 out of 5 stars

We always go to Sarah Phillips for advice and booking a holiday. We always get an honest description of our chosen holiday. We have jokenling said that the only thing missing is a cup of coffee. We wi... See more

Company replied

Rated 5 out of 5 stars

As usual we had brilliant service from the staff at the Wells branch. On this occasion we were helped by Jo, who was professional and knowledgeable. She helped us choose our holiday to the Canaries ne... See more

Company replied

Rated 5 out of 5 stars

We’ve just booked our third cruise with Andrea at Wells, and we couldn’t be more excited! 🛳️ To top it off, Andrea managed to get our family a room right next to us, which is just perfect. S... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 18 High Street, BA5 2SG, Wells, Somerset, United Kingdom

  • 01749 671660

4.9

Excellent

TrustScore 5 out of 5

411 reviews

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4.9

All reviews

(411)

3,165 reviews in the last 12 months

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Rated 5 out of 5 stars

Miles Morgan Travel, Wells, Somerset.

What a wonderful travel agency to have so close to me as an ex serviceman with medical issues, with ongoing obligations to Times on-line UK, as crossword adviser and archivist, and an attendant global crossword competition kept functional regardless of my movements! Your ability to keep me going in this respect at zero notice, throughout in a challenging year in close proximity to my Lloyds Bank branch from 27/09/25 for my short visit to Canada, returning on 2/10/25 at very short notice has my eternal gratitude and satisfaction. In my book, Miles Morgan you are the best and we are extremely fortunate to have you in Wells. Long may you prosper and remain here! You are very much needed! Thank you, Claire and Sandra for seeing to my immediate needs so well! David Akenhead CEO Akenhead crosswords and crosswordsakenhead.com

September 27, 2025
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Reply from Miles Morgan Travel - Wells

Many thanks for your kind review - Claire - travel specialist

Rated 5 out of 5 stars

Excellent as always.

Excellent as always.

October 4, 2025
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Reply from Miles Morgan Travel - Wells

Thank you for the lovely review, it is always a pleasure to help with your holiday bookings.
See you both soon, best wishes Andrea

Rated 5 out of 5 stars

Mrs Pinok is so helpful professional…

Mrs Pinok is so helpful professional and knowledgeable when l booked my river cruises She made is stress free for me. The rest of the staff in the wells shop are so friendly and helpful . Can’t fault them you are lucky to have the team .

September 28, 2025
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Reply from Miles Morgan Travel - Wells

Thank you for the lovely review, it is always a pleasure to help book your holidays. I am excited to have you on board my escorted river cruise next year. See you soon

Kind regards

Andrea

Rated 5 out of 5 stars

Booking New Zealand holiday

Booking experience excellent as always.
Andrea was very helpful and we would not book our holidays with anyone but, Miles Morgan.

September 24, 2025
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Reply from Miles Morgan Travel - Wells

Thank you for your kind review, it is always a pleasure to help with your holiday bookings. Kind regards Andrea

Rated 5 out of 5 stars

Good one, Andrea Pniok 😁

What made our experience great was Andrea Pniok, she is so knowledgeable and friendly, always very helpful when we are booking our cruises. The travel shop is very welcoming and we usually get the offer of a cup of tea. Good job Miles Morgan keep up the good work. 👍👍👍

September 19, 2025
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Reply from Miles Morgan Travel - Wells

Thank you for the kind review, it was a pleasure as always to help with your cruise booking. See you both soon

Kind regards

Andrea

Rated 5 out of 5 stars

Miles Morgan are a very good Travel Agent and can meet all your needs.

Andrea was extremely friendly, knowledgeable and helpful with our cruise booking. We did not feel at all rushed and she answered all our queries. We were very reassured to know that she will support us with any help we need before our holiday. We have booked with Miles Morgan for previous holidays and always found them to be very helpful. We also live in Wells so it’s ideal for us to have them on our doorstep.

September 19, 2025
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Reply from Miles Morgan Travel - Wells

Thank you for the kind review. It was lovely to meet you both and a pleasure to help get your cruise booked up. I hope to see you both soon.
Kind regards

Andrea

Rated 5 out of 5 stars

As usual assistant very helpful and…

As usual assistant very helpful and informative and my friend and i were not rushed at all. Have used Miles Morgan in Wells before and will continue to do so. Thank you for an excellent service.

September 18, 2025
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Reply from Miles Morgan Travel - Wells

Thank you very much for your kind words - look forward to seeing you again soon, Claire - travel specialist

Rated 5 out of 5 stars

Very friendly

Very friendly, helpfull and knowledgeable staff.

September 17, 2025
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Reply from Miles Morgan Travel - Wells

Thank you for your kind review, it was a pleasure to help with your booking. Kind regards Andrea

Rated 5 out of 5 stars

Very nice and helpful

Very nice and helpful. Steered me in the right direction.

September 9, 2025
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Reply from Miles Morgan Travel - Wells

Many thanks for your lovely review - look forward to seeing you again soon - Claire - travel specialist

Rated 5 out of 5 stars

A Most Efficient and Helpful Service

We had a large holiday booking but the service provided by Miles Morgan Travel was exemplary. Our agent was extremely helpful, very efficient and friendly and she made sure that everything was completed exactly as we requested.

September 7, 2025
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Reply from Miles Morgan Travel - Wells

Thank you for your kind review, it was an absolute pleasure to help organise your exciting family trip for next year. See you soon, Kind regards Andrea

Rated 5 out of 5 stars

A good experience

Andrea was friendly, knowledgeable and helpful.

September 13, 2025
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Reply from Miles Morgan Travel - Wells

Thank you for the kind review, It was a pleasure to help book your trip. Kind regards Andrea

Rated 5 out of 5 stars

Excellent service.

Sarah from the Wells branch listened to what we wanted, took care of every detail, and made the whole booking stress-free. Everything went perfectly, and I couldn’t have asked for a better experience. I’ll definitely book with them again!

September 9, 2025
Rated 5 out of 5 stars

Sarah looked after us very well

Sarah looked after us very well. We had various holiday destinations in mind and she took us through all the options before we made a decision. She made the whole process seem effortless.

September 9, 2025
Rated 5 out of 5 stars

It was a very relaxed and happy…

It was a very relaxed and happy atmosphere when we entered. That carried on and made such a difference to me. She couldn't do enough to help us and she found the holiday we were looking for.

September 6, 2025
Rated 5 out of 5 stars

Excellent service yet again

As always we received excellent assistance and advice.
We knew where we wanted to book and with the help of Andrea this was done extremely efficiently and we were advised of the other services that Miles Morgan could offer us on our booking

September 4, 2025
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Reply from Miles Morgan Travel - Wells

Thank you for your kind review. It was a pleasure to help with your booking. Please do let me know if you would like to add anything else on to your booking. Kind regards Andrea

Rated 5 out of 5 stars

Always a pleasure to book with Miles Morgan

Friendly helpful staff, nothing was too much trouble. Extremely efficient with our bookings.

September 4, 2025
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Reply from Miles Morgan Travel - Wells

Thank you for the kind review, it was a pleasure to help with both of your bookings. Kind regards Andrea

Rated 5 out of 5 stars

Experienced and helpful staff

Both of the staff we dealt with in our search for our holiday choice were helpful and informed, so we felt reassured that what we booked would be what we will enjoy. We've used M M several times before and feel confident that they will help get us to the right place.

September 3, 2025
Rated 5 out of 5 stars

All just perfect

All just perfect. Very knowledgeable & give advice in every aspect. Nothing too much trouble. Friendly cheerful attitude towards customers.

August 22, 2025
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Reply from Miles Morgan Travel - Wells

Thank you for your kind review. I'm glad we were able to help! Kind regards, Emilie

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