Miles Morgan Travel - Wells Reviews 

411
TrustScore 5 out of 5

4.9

18 High Street, BA5 2SG Wells, Somerset, GB


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Rated 5 out of 5 stars

Excellent service. On initial visit I was given a basic quote for the proposed holiday. Made an appointment a week later with same Travel Specialist(TS)and took a second traveller with me, we looked a... See more

Company replied

Rated 5 out of 5 stars

We always go to Sarah Phillips for advice and booking a holiday. We always get an honest description of our chosen holiday. We have jokenling said that the only thing missing is a cup of coffee. We wi... See more

Company replied

Rated 5 out of 5 stars

As usual we had brilliant service from the staff at the Wells branch. On this occasion we were helped by Jo, who was professional and knowledgeable. She helped us choose our holiday to the Canaries ne... See more

Company replied

Rated 5 out of 5 stars

We’ve just booked our third cruise with Andrea at Wells, and we couldn’t be more excited! 🛳️ To top it off, Andrea managed to get our family a room right next to us, which is just perfect. S... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 18 High Street, BA5 2SG, Wells, Somerset, United Kingdom

  • 01749 671660

4.9

Excellent

TrustScore 5 out of 5

411 reviews

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4.9

All reviews

(411)

3,159 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful and nothing is to much trouble...

Very helpful and nothing is to much trouble we always book our holidays with Andrea she is just so kind and knowledgeable and sorts everything out in such a professional manner .

November 16, 2025
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Reply from Miles Morgan Travel - Wells

Thank you for the kind review. It was a pleasure as always to help with your booking. See you both soon, best wishes Andrea

Rated 5 out of 5 stars

Excellent service

Excellent service. Knowledgeable staff member who was helpful, efficient and effective. Met our objectives quickly and was friendly and courteous. Great support through the whole booking process showing a superb range of experience.

November 16, 2025
Rated 5 out of 5 stars

Jo the lady how delt with our enquiry…

Jo the lady how delt with our enquiry was really friendly and sorted everything out for us

November 11, 2025
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Reply from Miles Morgan Travel - Wells

Good morning - thankyou for your lovely review! It was a pleasure helping you organise your trip - Kind Regards Jo Travel Specialist

Rated 5 out of 5 stars

Winter holiday

Dealt with efficiently and quickly by Jo very helpful.

November 11, 2025
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Reply from Miles Morgan Travel - Wells

Good morning - it was a pleasure helping you get your cruise booked - see you soon Jo - travel & cruise specialist

Rated 5 out of 5 stars

Emilie Garrett and team at Mars Morgan travel Wells

Emilie Garrett and the rest of the team how to book my trip to Kenya there was convocations but we did manage to get over them and we got the result we wanted which meant I was very happy and now I can see my girlfriend in Kenya

November 11, 2025
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Reply from Miles Morgan Travel - Wells

Thank you for your lovely review. Always here to help! Best regards, Emilie

Rated 3 out of 5 stars

Matching our aspirations.

We visited with an idea in mind were received with enthusiam and guided to make our objective.
After enquiries to match our aspirations with one company it was decided that there would be a better match in another direction
Outcome very satisfactory. Thank you.

November 1, 2025
Rated 5 out of 5 stars

The service was very friendly and…

The service was very friendly and professional and helpful.

November 7, 2025
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Reply from Miles Morgan Travel - Wells

Thank you for your kind review, it was a pleasure to help with your booking. See you soon, kind regards Andrea

Rated 4 out of 5 stars

The only reason to go to a travel agent…

The only reason to go to a travel agent is that they might know about your intended destination or help choosing a destination.

At Wells, Sarah was brilliant (should receive the commission), other girl helpful but less knowledge.

November 2, 2025
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Reply from Miles Morgan Travel - Wells

Thank you for your booking. We hope you enjoy your enjoy your holiday.

Rated 5 out of 5 stars

Helpful staff

October 17, 2025
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Reply from Miles Morgan Travel - Wells

Thankyou for your kind review. It was a pleasure to do your booking for you. Kind regards Andrea

Rated 5 out of 5 stars

A very friendly helpful lady(Jo…

A very friendly helpful lady(Jo Alexander) listening to my needs needing a a wheelchair friendly room an wanting a balcony

October 21, 2025
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Reply from Miles Morgan Travel - Wells

Many thanks for your lovely review! It was a pleasure to help you with your cruise booking, Jo - Travel Specialist

Rated 4 out of 5 stars

Quick response

You came back quickly with an answer to my query

October 8, 2025
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Reply from Miles Morgan Travel - Wells

It was my pleasure to help, I am glad we got it sorted. See you soon, Best Wishes Andrea

Rated 5 out of 5 stars

Booking a holiday with Miles Morgan…

Booking a holiday with Miles Morgan staff is always a pleasure. It seems that nothing is to much trouble

October 8, 2025
Miles Morgan Travel - Wells logo

Reply from Miles Morgan Travel - Wells

Hello Mr & Mrs Merrick, Many thanks for your lovely review - it is a pleasure to help you book your lovely cruise - see you soon Jo - travel specialist

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