Excellent service. On initial visit I was given a basic quote for the proposed holiday. Made an appointment a week later with same Travel Specialist(TS)and took a second traveller with me, we looked a... See more
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See what reviewers are saying
We always go to Sarah Phillips for advice and booking a holiday. We always get an honest description of our chosen holiday. We have jokenling said that the only thing missing is a cup of coffee. We wi... See more
Company replied
As usual we had brilliant service from the staff at the Wells branch. On this occasion we were helped by Jo, who was professional and knowledgeable. She helped us choose our holiday to the Canaries ne... See more
Company replied
We’ve just booked our third cruise with Andrea at Wells, and we couldn’t be more excited! 🛳️ To top it off, Andrea managed to get our family a room right next to us, which is just perfect. S... See more
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Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
18 High Street, BA5 2SG, Wells, Somerset, United Kingdom
- 01749 671660
4.9
Excellent
410 reviews
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Very helpful
January 7, 2026
Reply from Miles Morgan Travel - Wells
Thank you for your kind review, it was a pleasure organising your holiday for you - Eloise
We always get wonderful service from…
We always get wonderful service from Sarah Philips.
January 7, 2026
Polite helpful patient and friendly…
Polite helpful patient and friendly never rush you will always listen to make sure of what you want when you book a holiday that is why I always book with miles morgan and no body else
January 6, 2026
Reply from Miles Morgan Travel - Wells
Thank you for your kind comments. Thanks for booking with us again. Kind regards, Emilie
Reply from Miles Morgan Travel - Wells
Thank you for the 5 star review, it was my pleasure to book your cruise. See you soon, Kind regards
Andrea
Emilie is always friendly and helpful
Emilie is always friendly and helpful, she even remembered my mobile number! How impressive is that !
It's always a pleasure to deal with her and other members of the team. I am made to feel a valued customer
December 30, 2025
Reply from Miles Morgan Travel - Wells
Thank you for your lovely review. It's always a pleasure! Kind regards, Emilie
Very very helpful couldn’t ask for any…
Very very helpful couldn’t ask for any more sorted all are needs with nothing being any trouble brilliant
December 21, 2025
Reply from Miles Morgan Travel - Wells
Good morning Mr Sparkes - thanks for your review it was a pleasure helping you organise your holiday - see you soon Jo
Staff were amazing talked me through…
Staff were amazing talked me through every part of the holiday I booked.couldn't of been any more made welcome than I was.
December 20, 2025
Reply from Miles Morgan Travel - Wells
Thank you for your Kind words. Merry Christmas
Another booking
Good as always! We book our holidays with them as we can be confident that everything will go smoothly
December 18, 2025
Reply from Miles Morgan Travel - Wells
Thank you for your kind words. Have a wonderful Christmas! Kind regards, Sarah
Great customer service in Wells
Sarah is so good at managing our bookings and has suggested lots of little extras we had not considered. She always goes the extra mile to get the best possible deals for us.
December 4, 2025
Reply from Miles Morgan Travel - Wells
Thank you for your kind review. It's always a pleasure. Have a lovely Christmas. Kind regards, Sarah.
All went very well and smooth
All went very well and smooth. First time we have used you, will not be the last. Many thanks to Eloise.
December 2, 2025
Reply from Miles Morgan Travel - Wells
It was lovely to meet you both and thank you for your kind review. I hope you enjoy your holiday and it was a pleasure to assist you with your booking. Kind regards, Eloise.
Reply from Miles Morgan Travel - Wells
Thank you for your kind comments. Have a lovely Christmas. Kind regards, Sarah.
Reply from Miles Morgan Travel - Wells
Thank you for the kind review, it was a pleasure to help with your river cruise booking.
Kind regards
Andrea
Thank you to Andrea
We have often thought about visiting New York but have never had the confidence to plan the trip on our own.
When we visited the Wells branch we spoke to Andrea and we knew immediately we were in safe hands. Andrea then organised all the details for our trip to New York.
We had an amazing time, everything went like clockwork and it was an incredible holiday - one we will never forget.
Our sincere thanks to Andrea for her knowledge, professionalism, friendliness and for being the best travel specialist we have ever met.
Vanessa and Malcolm
October 23, 2025
Unprompted review
Reply from Miles Morgan Travel - Wells
Thank you for taking the time to leave me a 5* review. It was my pleasure to help with the planning of your trip to New York.
I am so glad you had an amazing time and everything went like clockwork.
If you would like any future holidays booked you know where I am.
Kind regards
Andrea
Booking a Cruise
Everyone was so friendly but really professional. The help and advice given for booking a cruise for the first time was great. Thank you Sarah and everyone at the Wells branch.
November 16, 2025
Very experienced and professional staff…
Very experienced and professional staff who provided excellent advice
November 16, 2025
Every time I use your company I find…
Every time I use your company I find all the staff are very professional and helpful, long as I continue to travel will definitely use your Wells office
November 16, 2025
Reply from Miles Morgan Travel - Wells
Hello Mr Sheldon - many thanks for your 5* review - it was a pleasure helping you organise your holiday see you soon - Jo
Boy I’m so happy to use Miles Morgan
Boy I’m so happy to use Miles Morgan.
Firstly the staff were so friendly, professional and helpful. Every question was answered. Very through in explanation of every option. And giving advice on what needs to be done.
The price they came up with was very competitive. Looking forward to using them again
November 16, 2025
Reply from Miles Morgan Travel - Wells
Thank you for the lovely review. Regards Claire Train
Knowledgeable help and a personal touch.
November 19, 2025
Reply from Miles Morgan Travel - Wells
Hi Janet. Thank you for your kind review. I'm glad we were able to help! Best regards, Emilie
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