Excellent service. On initial visit I was given a basic quote for the proposed holiday. Made an appointment a week later with same Travel Specialist(TS)and took a second traveller with me, we looked a... See more
Company replied
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Excellent service. On initial visit I was given a basic quote for the proposed holiday. Made an appointment a week later with same Travel Specialist(TS)and took a second traveller with me, we looked a... See more
Company replied
We always go to Sarah Phillips for advice and booking a holiday. We always get an honest description of our chosen holiday. We have jokenling said that the only thing missing is a cup of coffee. We wi... See more
Company replied
As usual we had brilliant service from the staff at the Wells branch. On this occasion we were helped by Jo, who was professional and knowledgeable. She helped us choose our holiday to the Canaries ne... See more
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We’ve just booked our third cruise with Andrea at Wells, and we couldn’t be more excited! 🛳️ To top it off, Andrea managed to get our family a room right next to us, which is just perfect. S... See more
Company replied
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
18 High Street, BA5 2SG, Wells, Somerset, United Kingdom
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Dealing with Sarah provides us with 100% satisfaction.Experienced and always willing to go the extra mile.For us she takes away the need to research in detail.Totally competent.

Reply from Miles Morgan Travel - Wells
I can rely on the staff of Miles Morgan to help & support me. They are my first choice re Travel Agents.

Reply from Miles Morgan Travel - Wells
They were very helpful dealing with my questions and upgrade

Reply from Miles Morgan Travel - Wells
Our travel agent, Andrea, is first class. She finds, books and manages our holidays for us making our lives much easier.

Reply from Miles Morgan Travel - Wells
Emilie helped to progress our holiday of interest to a fully booked holiday with itinerary and supportive information quickly and efficiently

Reply from Miles Morgan Travel - Wells
I used the Wells branch. The advisor called Emilie was very professional & friendly & efficient. I would recommend this travel agent to others.

Reply from Miles Morgan Travel - Wells
Cannot thank Jo enough for all her help.

Reply from Miles Morgan Travel - Wells
Listened to what we had to say.....then came up with great options....gave us time to consider and no pressure to commit

Reply from Miles Morgan Travel - Wells
Professional friendly service we’ll explain and carried out I would thoroughly recommend them to anyone, best in the west

Reply from Miles Morgan Travel - Wells
From the moment we walked through the door of your shop in Wells we realised why you get the awards you do. Jo was brilliant and nothing was too much trouble for her. Her follow up help is also second to none. We booked our holiday for Sept and we will definitely use your services again.

Reply from Miles Morgan Travel - Wells

Reply from Miles Morgan Travel - Wells
Very helpful and took time in taking booking. Have been using Miles Morgan for years and am never disappointed with the service they give.

Reply from Miles Morgan Travel - Wells

Reply from Miles Morgan Travel - Wells
Brilliant service by Andrea in Wells, made booking our dream holiday so exciting and non-stressful, Thank you!

Reply from Miles Morgan Travel - Wells
Emilie at Wells took on board what we required and found the exact hotel and accommodation we wanted. Sent me an email with the holiday prices broken down. She has done everything we required with a smile. We are meeting with her Monday to complete any details that may have been overlooked.
Brilliant service. She knows us very well. A pleasure to deal with her and she is so dependable.

Reply from Miles Morgan Travel - Wells
First time of booking a holiday through Miles Morgan Travel. Emilie was very helpful professional and knowledgable throughout the whole process would definitely recommend them.

Reply from Miles Morgan Travel - Wells
Andrea was very knowledgeable as she had first hand experience of the holiday being booked. She was also very friendly and made our visit very pleasant

Reply from Miles Morgan Travel - Wells

Reply from Miles Morgan Travel - Wells
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