Miles Morgan Travel - Wells Reviews 

410
TrustScore 5 out of 5

4.9

18 High Street, BA5 2SG Wells, Somerset, GB


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Rated 5 out of 5 stars

Excellent service. On initial visit I was given a basic quote for the proposed holiday. Made an appointment a week later with same Travel Specialist(TS)and took a second traveller with me, we looked a... See more

Company replied

Rated 5 out of 5 stars

We always go to Sarah Phillips for advice and booking a holiday. We always get an honest description of our chosen holiday. We have jokenling said that the only thing missing is a cup of coffee. We wi... See more

Company replied

Rated 5 out of 5 stars

As usual we had brilliant service from the staff at the Wells branch. On this occasion we were helped by Jo, who was professional and knowledgeable. She helped us choose our holiday to the Canaries ne... See more

Company replied

Rated 5 out of 5 stars

We’ve just booked our third cruise with Andrea at Wells, and we couldn’t be more excited! 🛳️ To top it off, Andrea managed to get our family a room right next to us, which is just perfect. S... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 18 High Street, BA5 2SG, Wells, Somerset, United Kingdom

  • 01749 671660

4.9

Excellent

TrustScore 5 out of 5

410 reviews

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4.9

All reviews

(410)

3,153 reviews in the last 12 months

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Rated 5 out of 5 stars

Dealing with Sarah provides us with…

Dealing with Sarah provides us with 100% satisfaction.Experienced and always willing to go the extra mile.For us she takes away the need to research in detail.Totally competent.

February 7, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for your lovely review .

Rated 5 out of 5 stars

First class servicd

Our travel agent, Andrea, is first class. She finds, books and manages our holidays for us making our lives much easier.

February 5, 2026
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Reply from Miles Morgan Travel - Wells

Thank you so much for the 5star review, it is always a pleasure to help with your holidays.
See you soon, best wishes Andrea

Rated 5 out of 5 stars

Professional Assistance

Emilie helped to progress our holiday of interest to a fully booked holiday with itinerary and supportive information quickly and efficiently

February 4, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for leaving a lovely review. I'm pleased I was able to assist you with your holiday plans. Kind regards, Emilie

Rated 5 out of 5 stars

I used the Wells branch

I used the Wells branch. The advisor called Emilie was very professional & friendly & efficient. I would recommend this travel agent to others.

February 1, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for leaving a lovely review. It was a pleasure to help you with your travel plans! Kind regards, Emilie

Rated 5 out of 5 stars

Listened & no pressure

Listened to what we had to say.....then came up with great options....gave us time to consider and no pressure to commit

January 23, 2026
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Reply from Miles Morgan Travel - Wells

Hello - Thanks for your 5* review! Great to be able to help you with your holiday for this year, Kind Regards Jo

Rated 5 out of 5 stars

Professional friendly service we’ll…

Professional friendly service we’ll explain and carried out I would thoroughly recommend them to anyone, best in the west

January 29, 2026
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Reply from Miles Morgan Travel - Wells

Thank you so much for leaving me a 5 Star review. It was a pleasure to help with your holiday booking. I will look forward to helping you again in the future.
Kind regards
Andrea

Rated 5 out of 5 stars

From the moment we walked through the…

From the moment we walked through the door of your shop in Wells we realised why you get the awards you do. Jo was brilliant and nothing was too much trouble for her. Her follow up help is also second to none. We booked our holiday for Sept and we will definitely use your services again.

January 23, 2026
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Reply from Miles Morgan Travel - Wells

Hello - many thanks for your 5* review thankyou so much! It was a pleasure helping you organise your trip see you soon - Jo

Rated 5 out of 5 stars

Very helpful and took time in taking…

Very helpful and took time in taking booking. Have been using Miles Morgan for years and am never disappointed with the service they give.

January 25, 2026
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Reply from Miles Morgan Travel - Wells

Thanks for your 5* review and your kind words - Claire

Rated 5 out of 5 stars

Fred Olsen cruise

Knowledgable staff able to answer all queries.

January 21, 2026
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Reply from Miles Morgan Travel - Wells

Thankyou for your 5* review! So glad we were able to help with your cruise booking, see you soon Jo - Travel & Cruise Specialist

Rated 5 out of 5 stars

Brilliant service by Andrea in Wells

Brilliant service by Andrea in Wells, made booking our dream holiday so exciting and non-stressful, Thank you!

January 20, 2026
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Reply from Miles Morgan Travel - Wells

Thank you so much for leaving a 5 Star review. It was my pleasure to help with your dream holiday booking. Thank you for booking with us at Miles Morgan Travel. I look forward to helping you with any future holidays.
Kind regards Andrea

Rated 5 out of 5 stars

A pleasure to deal with.

Emilie at Wells took on board what we required and found the exact hotel and accommodation we wanted. Sent me an email with the holiday prices broken down. She has done everything we required with a smile. We are meeting with her Monday to complete any details that may have been overlooked.
Brilliant service. She knows us very well. A pleasure to deal with her and she is so dependable.

January 17, 2026
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Reply from Miles Morgan Travel - Wells

Thank you leaving such a lovely review. It's always a pleasure to help with your holiday plans. Kind regards, Emilie

Rated 5 out of 5 stars

Holiday Booking.

First time of booking a holiday through Miles Morgan Travel. Emilie was very helpful professional and knowledgable throughout the whole process would definitely recommend them.

January 7, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for your lovely review and for booking your holiday with us at Miles Morgan Travel. Best regards, Emilie

Rated 5 out of 5 stars

Andrea was very knowledgeable as she…

Andrea was very knowledgeable as she had first hand experience of the holiday being booked. She was also very friendly and made our visit very pleasant

January 13, 2026
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Reply from Miles Morgan Travel - Wells

Thank you for the kind review, it was my pleasure to help with your river cruise booking. See you both soon

Kind regards

Andrea

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